This is not directed toward any staff at our local UPS store because they are all great, however,…read morewe just went in to mail out a single hoodie. It was going to be $38 just to mail out a 12 inch soft package, less than 2 lb package!! Said heck no, went to USPS, cost us $13. How is that so?! Unreal! Won't ever be shipping anything with them if I can avoid it.

I am extremely disappointed in the Hartman Rd. Lebanon TN, UPS Store laminating service. I had an…read moreirreplaceable document to be lamented. I had a bad feeling when I handed it to the young man. I don't think he ever ran the laminating machine before. I didn't want to rush him so I said I would stop back. Well, I came back about an hour later to pick it up and could not believe my eyes. It was practically destroyed with wrinkles and bent corners! There was a sticky note attached saying basically it was my fault because the document had a crease in it. Please train your employees properly before they attempt to provide a service they are not capable of.

The process to hold mail is impossible to use, WHEN it even in service!…read morethis PO needs to get into the current century

TLDR: Matt is a sadistic angry thief, who wouldn't give me my full receipt and should be fired…read more Matt is probably the worst person employed by the USPS. He's very condescending and sadistic. He was helping my mom and I was on the phone with my mom throughout this entire ordeal and he was speaking down to her, asserting his dominance, and overall just being a terrible person. My mom went to go ship a package for me. I had a prepaid priority flat rate label and so the flat rate box is included. She asked which box she should use for the flat rate and Matt pointed her to the brown boxes (the wrong boxes). Then when she went to go ship it they charged her for the box and refused to give her her items back when she didn't want to ship anymore. The person she asked for help lied to her and then wouldn't give her her items back. This is theft. My mom eventually just paid for the box and then he refused to give her the full receipt for the tracking info because the bottom part would contain info on reporting him, etc. (see pic) Honestly it's pretty concerning looking at the copious reviews about how terrible the staff is. This branch needs better training and a revamp

The marker is located in front of the old Lebanon post office that has since been converted into…read morethe Wilson County Convention and Visitors Bureau. It provides some history of mail delivery here in Lebanon. It is marker number 3A-228 and was rrected by Tennessee Historical Commission. The marker has the same text on both sides, reading " In July 1908 Lebanon's growth and prominence qualified the town for free citywide mail delivery. Congressman Cordell Hull secured funding of $50,000 for this federal post office building. The cornerstone was laid on October 30, 1913. Chief Supervising Architect Oscar Wenderoth designed the Beaux Arts style building and contractor James Corse completed construction in 1915. Pink and gray East Tennessee Marble adorns the interior walls and floors. In 1999 the National Park Service placed the Lebanon Post Office in the National Register of Historic Places as a contributing structure in the Lebanon Commercial Historic District." There is street parking nearby. And please go in to learn about attractions and businesses in the area. [Review 20076 overall - 432 in Tennessee - 1052 of 2023.]

Probably the worst post office in the state…read more Constantly misdelivering, stopping tracking scans, and unreachable via phone or internet. Our entire community complains weekly how our packages aren't going to our post office. They leave Gallatin, and poof. Not sure if one of their drivers is a thief or they are taking it to Gallatin dump, but we aren't getting them and neither is our post office.

A phone number to call! Predictable service! Some way to ask a question or follow up on a package…read morepickup for businesses!!

Not using the usps for package delivery. Your chances of getting it actually delivered are about…read more5%, getting help is non existent.

This location is my favorite of the two post offices in Murfreesboro. They are usually pretty quick…read moreto get you through the line and taken care of. Although I think that if you need to get a passport, it's only done at the other location.

Package was delivered on time. The Postal Worker was dressed very neatly in her Postal Uniform and…read moreshe was Jovial and gave the impression she was happy to serve us. When finished she asked agin if there was anything she could help with. Always with a very pleasant smile on her face.

Flag was up on my mailbox and the mailman just blew by it down the street and never hit the brake…read more Also why are the delivering mail at 8pm, no wonder we don't get our mail very often. I am on the mail notification that tells me when and what I am suppose to get via email and today it said 4 pieces was to be delivered but as I said he just blew on by it. Hendersonville post office is the worst and I guess most of them can't read very well as what mail I do get is delivered to wrong address.

I received the worst service at 250 Mayfield Dr., Smyrna, TN. I am completely disappointed that I…read moretrusted and used the postal service for legal documents--signed, sealed, and notarized--for which I paid nearly $36 for "Next Day Priority Mail" service. They didn't arrive the next day but five days later, completely soaked inside a plastic bag someone had placed them in. I recently filed an online claim and requested a refund, but it was denied. There is a saying: "The cheap option ends up being expensive." Lesson learned: next time, I will use UPS, even if I have to pay a little more, because my peace of mind and confidence in a delivery service are worth more than any amount of money.

Great staff! Easy to ship a package without a long line and staff is Knowles's about the various…read moreoptions.

Went in to make purchase on padded envelope to return an item for refund. I was able to complete…read morethe transaction with timely and professional one on one window results. I then wrapped up my item and paid postage in the self-service kiosk and send off my parcel. Both the staffed and self-service methods were efficient.

These people are thieves!!! At Christmas time I wrote my Pastor a letter and I put a gift card in…read morewith his Christmas card. Big mistake on my part because someone could feel there is a gift card in it. So, after sending it to him I received an email from USPS maybe 2 weeks after I sent it out showing the card was going to be returned to MY mail box because the Church I sent it to does NOT accept any physical mail. Well I was not aware the Church did not receive mail so that is my fault. However, I should of received the card back at my mail box that day. To this day I have not received it. I keep getting the run around saying that the return address was covered by a label showing it was supposed to be returned to me. A woman named Michelle Dobbs called me stating she seen it then said she would track it down and return it to me. The crooked manager named Richard Vantiegham claims the machine covered the return address with its label. I asked this manager then how did I receive an email showing it was supposed to be in my inbox that day. Obviously they could of just peeled that sticker back to see my address like Michelle Dobbs told me on the phone. Please stay far away from the USPS on church street. If possible pay your bills online and use the Fed Ex Or the UPS. I believe one of these people opened it and used the gift card. Stupid me should of saved the recite and canceled it

Postal Annex Mount Juliet, TN is an outstanding business! Kristen, the graphic designer, is…read moretalented, professional and always available to tackle any project. They are a true partner in our business' success!

I have been going here for years to avoid the lines at the ups store but i've noticed the staff…read morehere has only gotten worse with their terrible attitudes m. Today was it for me. The older lady at the counter was beyond rude and shouldn't be in any position that involves customer interaction. Left and went to the UPS store. No line today. quick and out the door. I'm done going to this Postal Annex! Too rude for me to go back.