I sent in a request to find out why I did NOT receive a package, even though the system showed it…read moredelivered. The inquiry was sent early this morning. I received a call back from Sonya Deleon THIS SAME DAY who related the postmaster had assigned this to her to investigate. She determined that the "package" was actually printed material (magazine) in plastic. Oops, I DID receive that. I wish to commend Sonja for resolving this so quickly. I am astonished. I appreciate the quick, courteous, and professional handling this inquiry received. Thank you.

The absolute worst customer service imaginable! The clerk seemed like it was a significant…read moreinconvenience to help me. She was rude, loud, sighed heavily the entire time. I was mailing a small package and had it totally prepared. She had to do very little, yet she made it seem like I was interrupting her day. I'll drive to a neighboring post office before going back to San Marcos PO. Get new clerks or lose TONS of business!

The most incompetent delivery service I've experienced. Don't know why they are in business. I…read morewon't order anything for delivery if it comes via UPS.

UPS Dropped a $1,300 high end microwave off their truck. They approved my claim but never paid it…read more Even after I turned in the paper work with photos numerous times. NEVER going to use them again if this is the way they treat their customers. I did the right thing and reimbursed my customer. Sure would have been nice if they did the same. Looks like the Ground Advantage Shipping through USPS is going to take them out any way.

I was told at this particular Pak Mail location that the lowest price to mail my larger package via…read moreUSPS Ground Advantage was $88. I had already researched available prices in San Marcos online and knew that the USPS Ground Advantage price should be around $34. When I asked about this, the man helping me innocently continued to tell me the USPS Ground Advantage was $88. When I went directly to USPS to mail my package, they confirmed that that increase in price at the Wonder World Pak Mail (under newer ownership) was purely profit driven, can you believe the markup?! Stay far away from this shady shipping location. And remember, they do nothing but take the package here!, it's still USPS who picks it up from them and does all the work.

Dishonest, incompetent, apathetic, and rude. Stay away! The dude at the front counter could care…read moreless whether you're helped or not. It appears he tries to do the least amount of work possible.

This is a drop off place for Amazon, which is how I found the location. It is not a UPS store per…read morese, there isn't one in San Marcos. Nevertheless, the6 do take Amazon returns, package them, and label them according to the Amazon guidelines. Receipts are given to confirm your drop off. The counter guy was pleasant and service was quick.

just about every experience I have with the older lady with the accent and different color eyes is…read morea disrespectful and completely unacceptable in a place with so much customer service I went to school I played football here. I run and I've never been treated like that in San Marcos ever but it seems like this is the second time that I've had this her the first time I put it past us but today is completely unacceptable. I don't know if she thinks because I'm an African-American she can talk to me crazy but please my every time I go in there and I have to speak or work with her. I came into the store. I stepped to the side. She asked me if I needed to be helped. I said no not yet. Then all of a sudden maybe five minutes later she's basically yelling and hollering at me. Do you need to be helped I just asked you if you needed to be helped My response to her was "who are you talking to? " Because I think lost your mind speaking to customers like that, and you should be careful who you speak to as well with such hostility. So we're supposed to happen on the third time when I have an encounter with you and you're rude and disrespectful

The folks at the Mail Stop are wonderful! I've been there for sending packages, making photocopies,…read moreand more. Everyone there is knowledgeable, professional, and so very helpful. I am delighted the Mail Stop is in Wimberley!

Such a shame. I hoped that a local business would be good to locals but I have had several bad…read moreexperiences with the man working the counter at Mail Stop. Although I have witnessed him giving good customer service to some, this isn't my experience. I have tried to be kind and gracious regardless. But this man has been curt and rude to me several times and most recently he did something spiteful that impacted my business. If you must go, wait to be helped by the other folks there. For me, I need to drive to San Marcos, Kyle or Dripping Springs for my shipping needs.

Gabe was a big help! He went above and beyond to make my transaction easy and seamless!read more

Waited 20 minutes inside with no a/c, at least 10 in line 85…read moredegrees with all of us sweating. One employee working. The other man in a black shirt named Austin ignoring the long line. Slowly counting money with a sour face. Bad customer service. Bad owner to make employees work in 85 degrees and not training his employee that customers come first!

I used their services back in April 2026 for a birth certificate and received it within a week…read more There was a follow up email with a photo of the apostille documents and my FedEx return label. They made the process speedy and very easy. Dare I say a bit fun too! Would highly recommend their services.

The process was seamless and the team communicated effectively on the status of the documents…read more Loved the entire process if your aim is to get an expediated process they will do a fantastic job.

Needed to close a business incorporated in Texas by my late brother -- and I live far away, in…read moreMichigan. This required multiple filings with the TX Comptroller and the TX Secretary of State, and I couldn't wait 4 - 6 weeks for mailed-in documents to be processed. Solution: Duane of Pro Courier Service. Sent him the documents by Priority Mail Express, and he zipped them over to the Comptroller's field office and then the SOS. When there was a hitch at SOS (another form and a check needed), he was right on top of things, got in touch with me immediately, and we were able to recover fast -- mission accomplished! This was a complicated transaction, but Duane took the time to understand exactly what needed to be done. I could not have done it without him.

Absolutely great courier service!!! Duane, the owner is courteous, professional and efficient in…read moregetting your task dispatched and the drivers are friendly, also very professional and knowledgeable and it's just a great experience. I've used them at several law firms where I've worked (over 20 years as well!), and for personal business (real estate, etc.). Can't recommend them more highly!!! A class outfit in every sense, fast and accurate.