The Post Office in Converse is one of the best I've dealt with. Sure, I've had a few glitches,…read moreafter all it's going to happen. The issues are shoving things into my box & damaging items. (Honestly, sadly normal); a package mailed to NL, arriving damaged, & never getting my refund (cost $149 to ship!); lastly, often times only 1 or 2 clerks on duty. Now, sure those are annoying, yet I gave them 5 stars. Well, I believe they deserve it. This PO is by far the friendliest, most helpful, & the clerks are willing to go the extra step to make the customer happy. They have good hours, they normally have all the stamps I have to have. (Yes, I collect.) So, beside my PO back at the APO world, Converse has the best PO in my honest opinion.

Stop losing people's packages and answer the phone when customers call! No wonder people want the…read moreUSPS to go away!!!

Absolutely horrible.!! Worst USPS I've been too. The guy…read moreworking at the front desk apparently is named "E" and he is obviously very unhappy there. Has no customer service skills whatsoever. He acts like he doesn't want to help anyone so I don't even why they have him at the front desk. He should honestly be fired for how rude he is to every customer. Literally said something rude/unprofessional to every customer before me and to me.!! This place will fail as long as he's still working there.!! Will never go back and honestly to others reading this, don't waste your time being put through a horrible service like this.!! Never recommend to anyone.!!

Worst customer service I've ever experienced. Jesse was extremely unprofessional, rude, and made…read morethe entire situation frustrating from start to finish. There was no effort to help, no courtesy, and honestly it felt like we were an inconvenience just for being there. Completely unacceptable.

Sometimes there is a long line, but I don't come often, everytime I get to the counter though it's…read morelike 2 minutes. I haven't had to do a return, and most I ever misunderstood was that there is tracking on all packages and didn't need certified lol that was young me. Anyway, thank you USPS Cibolo

This post office is wonderful due to the people that work there! Best, most friendly service!read more

Great experience at the post office. The staff were friendly, professional, and helpful, and the…read moreservice was quick and efficient. Everything was handled smoothly, making it an easy and pleasant visit. Thank you for the excellent customer service!

It is 11:55am right now and they are closed already. I could not make it until this time, and now I…read morehave to get my package on Monday. Awesome.

I had to come here to ship a couple items I was selling and both times I came here they were…read moreefficient and very helpful!

Pro: they have a parcel drop drawer that wasn't full and it's one of the few locations around…read moredowntown that 1) even has a parcel lock drawer and 2) has 24/7 lobby access. It's also the only post office I've ever been to with package pickup lockers. Con: they did not complete an origin scan and the package moved between 2 post offices before it had an in chain of custody scan status. As a marketplace seller this directly impacts our late shipment metric as to the system it looks like it was dropped off late even though I understand what happened because the zip code under this scan was not the zip code of this post office. Again the seller systems don't have any way of knowing this so we still get dinged for it.

Now I understand the low review score. The majority of the employees here are incredible! They go…read moreabove and beyond. Surprisingly the supervisor Ruben Vela is absolutely HORRIBLE! I've had several issues over the years and he's the one person that refuses to right the mistakes his employees have made. He takes no responsibility for anything and instead puts the blame on his employees and customers. Also, don't count on your mail actually being held during your vacations, every single time I've put a hold on my mail- I've had to call from wherever I'm at and tell them to go pick up packages that they've delivered.

When I arrived, it felt pretty warm like their air condition had just broken down. The people that…read morework there had fans on them though and when I was working with them, the fans made it really nice and cool for them so that's good because they have to work there all day. I went to certify mail something and keep in mind that they don't help you complete the paperwork, you have to fill all of that out yourself before you go up to the counter. Try to do your homework before so you're not standing in line just to be told about the paperwork you need to do. You'll lose your place in line so that you can fill the paperwork out on one of the tables. If you want to certify mail something there's one piece of paperwork for that and if you want a return signature, that's an extra piece of paperwork that will get taped to your letter. Also, don't forget to bring the envelope that you want to send your letter in or you'll need to buy one from there. Altogether to mail a check locally it came out to around $11 dollars. It was worth it to me to not have to see the people the check was going to again. I don't know if there's a good time to go to this location because it seems to be busy no matter what time of day I've gone. So just go when you have time and roll the dice on how long you'll have to wait. With that said, even when I've been in a long line it's moved fairly quickly.

Great experience at the U.S. Post Office! The staff were friendly, efficient, and helpful, making…read morethe shipping process quick and easy. Excellent customer service--I appreciate the great experience and will definitely be back.

Juliana is the best! She is so kind and upbeat. The nicest Post Office Worker I've ever met…read more My husband and I regularly go to the post office, and sometimes ship out 100+ packages, she has never made us feel like an inconvenience. She has always been extremely helpful. We've had past experiences with post office employees at other locations, who were rude, mishandled our packages, and made comments etc. Juliana makes this Post Office worth going to. Always happy to see her.

I had an extremely disappointing experience at this post office. The customer service was some of…read morethe worst I have encountered. The employee who assisted me, Dorothy P, was rude, dismissive, and acted as though helping customers was an inconvenience. Rather than being courteous and professional, she came across as impatient and unfriendly throughout the entire interaction. I understand that everyone has difficult days, but customers should still be treated with basic respect. This experience left me feeling unwelcome and frustrated. I expect much better service from a public institution, and I hope management addresses the lack of professionalism and customer care displayed during my visit.

Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and…read morearduous work schedules. Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well. I'd especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg! Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!

Would give zeros stars... they close and turn off lights 30 minutes prior to the published closing…read moretime/ staff is beyond rude/ worst post off ever .