Amazing customer service, only place nearby that does Amazon returns, fast and reliableread more

The UPS Store is my happy errand place! It's always speedy, it smells unexpectedly amazing…read more(seriously, what is that scent magic?), and the ladies who work there are the absolute best. I swear they must have a "no judgment" policy for Amazon returns because I walk in with yet another box, and they greet me with smiles every time. They're always cheerful, super helpful, and make the whole process so easy, I actually enjoy going in. Who says that about errands? I love this place!

Service by Emily and the new manager (Gigi) are always the best and with a smile. The only reason…read morefor one less star is the parking lot. IT IS ALWAYS FILLED WITH BIG CRATERS! I mentioned the outside of the windows were full of cobwebs but that is no longer the case. It looks nice entering now. So maybe someone will see this and REPAVE the ENTIRE parking lot. They fill it and in no time the holes are back. Someone needs to come in and resurface it, pour some concert and then pave over it. The picture below is at the entrance. There is another hole in a parking spot. The exit side looks like some one patched it. Hope the federal office will see this and fix it.

I love this small Post Office and the people that deliver the mail. I have no problems with them…read more They are pleasant and funny. The job they do is a thankless one. They are all ways polite and I am thankful for them. Great job everyone.

Classic post office. Slow, plodding service and no effort to get extra help out when the line gets…read morelong. This has been the case for 18 years through many different "workers." The best thing the postal service has done for the country was help give birth to FedEx and UPS.

having a package/mail delivered to Emerald Isle, NC properties is a crap shoot. I own a few homes…read moreand do quite a bit of work there. They can't seem to deliver packages to either property. Frustrating. I am there watching the postal driver up and down ocean drive, but they can't seem to deliver a package. Everyone else can seem to deliver there, but not the POST OFFICE. Uggghhhhhh.

This review will be a little tricky because it involves more than just the Postal Annex store…read moreitself. I had five boxes that needed shredding which was supposed to be free from MFCU but the truck never showed. So after holding these boxes in my house for over a year I had to suckitup and pay for them to be shredded. I googled shred businesses and 521 Yopp Drive came up without a name of the business. I called the number that came up 910-400-4188. I was on the phone for 11 minutes while driving to the location. I searched more on the phone because I could not find the dang store. You have to click on another section to see the location which then still gives the number above, and then states 521 Yopp Dr #214, and .50 cent per pound but could be higher. This is not acceptable information. I finally saw the Postal Annex while driving around looking for 521 Yopp. I went in very frustrated and told the girl I have been driving around looking for 521 Yopp. The website is horrible. The number I called is not yours. Dedra was very understanding and sweet. She came out to the car and help load the boxes (because of my bad back) and then kindly took care of the process. I was thinking 50 cents a pound and when the pounds kept going up (didn't realize how much it all really weighed) I was surprised that it only cost me $45 when I was thinking $25. When I got home I saw the price per pound at .99 cent. Wow that is not what the website says. So I called the next day to inform them that they need to have Shred Nation fix the info. My suggestion would be for Annex Postal to but their own info so it pops up under shredding searches. The reason for 4 stars, is the shred nation portion but staff gets 5 stars! Thank you Dedra for your help.

I would not recommend PostalAnnex after my experience with them. My wife dropped off a package at…read morethis location, and the package was apparently lost. When we contacted them about it, we were told that my wife never dropped the package off, despite the fact that we know it was brought to the location. What makes this even more frustrating is that the package contained personal belongings, and PostalAnnex has refused to refund or take responsibility for the items that were lost. Instead of trying to help resolve the situation, we were essentially told that the package was never there. Losing a customer's package is bad enough, but refusing to acknowledge that it was dropped off and refusing to take responsibility makes the situation even worse. I expected better customer service and accountability. I strongly recommend keeping documentation, receipts, tracking information, and any proof of drop-off if you use this location. Based on my experience, I will not be using PostalAnnex again.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.

Ok...I'll admit it. I like this post office. I gladly drive the extra time it takes to get to this…read moreone as opposed to the more convenient location by my house. I do a lot of shipping, no kidding, I'm at the post office at LEAST 4 times a week, so going to other places out in town was adding up, and we all want to ship for the best price possible. I mean shipping is super expensive, right? So the USPS does win when shipping domestically. And as long as it's under a certain size. I am able to go during the day when it's not super crowded, and I am always glad when I get Chucks window. He's friendly, pleasant to talk to, SUPER SPEEDY (FTW!) and always ask how my business is going, or how my son is doing if he's not with me. I appreciate his friendly banter and good attitude. Everyone else I've had the opportunity to deal with there is also pleasant. Unlike the other post office in town. This is the only post open on Saturday and it happens to be between 10 - 1PM. There is street parking and a private lot. Oh,and the Passport office is in the same building.

We vacation a lot now that we're retired and have the post office hold our mail for the period we…read moreare gone. We request all accumulated mail from the hold period be delivered and almost ever time something goes wrong. Either mail is delivered sometimes during the hold, or the hold mail is not delivered when the hold ends or we try to pick up our mail but it's out being delivered. I called about a recent problem and I got "it's here - I guess your mail carrier just forgot" Ok, for 3 days?????

Wonderful folks - nice , calm town totally like a nice…read morecountry side love it place is located really well and well designed also all the timings have captured on the photo this was done on 4/7/2021 - but posting today - too many things on the plate working on the weekends too -saturday and sunday full time have to get up for bus at 06:30 leave the hotel at 05:$5 too early for an Asian Indian old man - love sleeping in the morning -no other go with so many things or credit - just kidding

The post master needs to be fired IMMEDIATELY! She is completely useless and the post office needs…read moreto put Nathan in charge! I have had tons of issues since my long time mail lady left my route about a year ago and I started getting these short term people that are constantly rotating routes. Even off of holiday season we were getting our mail at 8-9 PM and that is beyond ridiculous! Not just because of the time, but to be working them so late when I know they are getting to work at or before 6 am six days a week to have to sort their own mail before they go out to deliver it. I have personally dealt with this "post master Ms Icy" (however she spells it) an couple times and she is nothing but a problem who thinks we all owe her something as if she is freaking entitled! She has to be a DEI hire because she surely wasn't hired above anyone else based of the skill she brings to the table! DEI or a job hookup is the ONLY way she is where she's at! Nathan has been absolutely amazing with all of my issues and DESERVES to be POST MASTER of SNEADS FERRY!!! All social media sites in SF are constantly complaining about how horrible the post office is being run right now and it needs a serious change! I will not stop until she quits or is fired! Sneads Ferry help me by jumping on board with 1 star reviews so we can fix our post office problem and get rid of this evil lady! Replace her with the person that will fix our issues and hire the employees that will deliver our mail on time and correctly! Support Nathan!!!! I will say that I don't even personally know him, but he is always the person that answers the phone and fixes all of my problems and they have always been fixed immediately! I'm talking about even having packages brought to me that the driver screwed up on in less than an hour during the holidays. That's the service we need!

I like small town post offices for the same reason I like regional airports. Friendly local…read moreservice, hometown attitudes, sometimes a bit of local news and color with interesting people in the line that all have a story to tell if you let them. Not that they are slow, if you need to get through fast I think the smaller post offices are faster than the larger ones because of shorter lines and more efficient processes developed out of necessity. Easy to get into, easy parking and fast service. Well done.

Friendly staff, clean facility, always stocked. Staff always…read morehappy to greet you and ask how your doing.