welp that lady again lol. She gets so many complaints and it's hilarious... she thinks she's some…read moresort of manager or something lmao. They don't even run that place to any standard that usps has. She closes the doors way earlier then 5pm most the time lol so I come in at like 4:55 pm and she says they're closed... lol the first time this happened I walked out without saying anything until I got to the door I said "yall aren't closed" then walked out. Yes they're very lazy. I also saw the cops there not even a couple weeks ago probably about an altercation with that lady I can almost guarantee it. Plus it's all colored people in there and that's not how Huffman is lol it's just totally ran wrong. And yes I'm bringing up color cuz that's the reason it's ran wrong lol.

What needs to be improved is the attitude of the female associate working there. I went in today…read more12/31 and the associate was sitting on her phone at the register, mind you store was virtually empty. She was clearly far too busy that couldn't assist with simple basic questions and wouldn't even look up at you just completely dismissive and rude. She needs some serious customer service training, I would be so embarrassed to treat someone the way she treated me. If you hate your job go work somewhere else!

I get informed delivery, pictures of all my mail and always receive my mail up until July 1st,…read more2026, my gift card was missing, whoever ran the rte in Tavola Tuesday didn't deliver it, mail is usually delivered by 10:20 am every day. I received everything except the gift card. I have other items coming in the next few months and planning on canceling all credit cards and paying to have it sent with a different carrier like UPS or FedEx. I have lived in Humble and Spring and my mail has never been "lost" or stolen. The USPS inspector needs to get involved

Extremely poor customer service. The assistant manager, Direnda, spoke in a rude and unprofessional…read moremanner to me and displayed the same nasty tone toward other customers as well. Customers paying for a service should be treated with respect.

Packages consistently not delivered/lost. Constant claims to find packages. In person service is…read moreslow and apathetic. I wish I could recommend a different carrier to places I order from.

There are 2 phone numbers on the website, but apparently, they don't care to answer either of them…read more Called the 800 number and was given the run around also. Pathetic! Mail is constantly missing or delivered to someone else. They know people are fed up with the lousy service provided by the Conroe post office and if they answered the phone, they would get an ear full! This post office is a joke!

The post office mail delivery in Coldspring is the absolute WORST! Delivery drivers lie and say…read morethey attempt to deliver packages but the driveway or mailbox was blocked or unavailable when I know damn good and well they didn't as I've been home ALL DAY and neither are blocked. This is an ongoing issue and it needs to be handled ASAP.

What can I say that Greg hasn't already? This is a modern, clean, well lit post office. Just…read moreas mentioned before the customer service is 5*. You are always greeted by a smiling face that genuinely wants to help you!!! Let me repeat that!!! This post office has friendly employees that want to help you! If you have ever dealt with a major city post office you know how frustrating it can be... complete opposite here! I am only a part time resident but I have all of my important items shipped and mailed here because they are literally what all post offices should be. My primary residence is in Houston and I had rather go to the dentist than go to that post office. On holidays my wife always stops in and gets holiday stamps because they always have plenty of inventory at this location to choose from. If every post office was like this one, the world would be a far better place!

My experience was, and always has been outstanding! They work fast and efficiently even if they're…read moreshort handed. I recommend customers within or out of their area to visit and enjoy the experience.

The only post office in Kingwood otherwise you've got to go to Porter or the Humble location (which…read moreis also a nightmare). Lord help you if one of these employees are having a terrible day or morning (specifically at 9:00 am opening) because they will take it out on you. This location has the worst staff ever with the most attitude. Occasionally, there's a couple of female employees that work the retail counter that are so nice but there is one very bald male employee that loves to power trip if his day is not going so well. Might even lecture you if you're lucky! Honestly, you'd be better off creating labels online and dropping packages into the package slot--if it's not locked.

I have my PO Box at this post office, so I come here often. The staff is incredibly nice, friendly,…read moreand helpful. They've really gone above and beyond during my interactions with them. I also appreciate that they have a mandatory mask policy during COVID. There is plenty of parking, which is very convenient. They also have self-service machines, which are useful when the lines are long. My only complaint is that they constantly put notices in my box when I have larger envelopes instead of just sticking them in my box (they fit). They're not open on Saturday, so if you have a large envelope delivery you have to wait until Monday or until the following day to access your mail. It's pretty annoying.

The Woodlands post office changed out our old mailboxes without giving any type of notice to us…read more Only discovered this when I went to pick up my mail. It has been over a week since I checked to see if there is any change. Nope. When I called no one bothered to answer the phone. Don't know if they are holding our mail there, or when the issue may be resolved. Guess I will have to make a trip there to find out. Another trip so I can wait in line in order to hear "We don't know when the issue will be resolved." one star Barbara A

Someone at the Post Office is stealing my mail. Items I ship are tracked at the Post Office then no…read morefurther tracking and never found (5 times this happened in the last 8 months). For items to be delivered there is tracking that shows delivered and I did not receive them (2 times in the last 8 months). My items are entered into the tracking system then disappear.

Ordered from Amazon on 5/30. Was suppose to arrive on 4/1. Received a message regarding my…read morepackage. On 4/1 at 4/41 am my package was transferred to another carrier for delivery in Willis. 5pm PACKAGE Delayed in transit?????? I live in Willis! Second time this has happened! How the heck does this continue to happen? Thank goodness I ordered thru Amazon, if my package does not arrive by Thursday I get a refund. My two packages that have been lost, the common denominator is Willis!

Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.