This location is one of 2 or 3 that I generally frequent, since the location is good for me. I like…read morethat this office generally tends to be less crowded. The lady that is almost always there is always so pleasant and friendly...always smiling and making sure that you are well taken care of.

This is the closest Post Office and I can say the people behind the desk are friendly but I have…read moremore issues with stolen cards. I would say 6 out of 10 make it to their destination. I have reported thief over and over and the supervisor does not care and you never hear back. I write on the cards NO CASH and they still go in them.

Post office lied about my Priority Mail--tracking info didn't match reality."…read more 2. "Misled about Priority Mail, false tracking updates, poor service, no answers." 3. "Priority Mail tracking false--told lies about forwarding and return to sender." 4. "Clerks and manager gave misleading info, tracking dates don't match truth." 5. "USPS gave me false info about Priority Mail--tracking & dates don't add up."

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!

This is a teeny, tiny post office. There are maybe 3 spots in front of the building, maybe 5-6…read morespots to the side. I guess in the off chance that more than 10 people are here at once, overflow parking could be at the gas station next door. I stopped by around 2:00PM on a Tuesday, and called out for someone to come and get my packages. Only one person was working! But the employee was nice and courteous. I just couldn't imagine working all day by myself! This is one of many post offices near us, so I'm sure we'll be back.

This is a small, local post office. Not much parking. If you blink while driving down Highway 11,…read moreyou'll miss the entrance to the building, and possibly the post office itself - It's that small. The staff are friendly and helpful. Can get stamps, drop off packages, etc, here.

The ladies that work here are always super friendly and willing to help you if you ever have any…read morequestions. There is almost no wait time every time I have to stop by making it always a good experience.

Went to the post office in Trussville to return a package. I bought a return envelope and had to…read moreprinted return slip. I ask the person at the counter to tape to return label on for me She said I cannot do that because it is ground shipping Say what!?!?! She said she can only put tape on overnight or priority mail. They ...the USPS. Can NOT tape a label on ground shipping The company I ordered from CHOOSE ground shipping Not me!! That is ridiculous!!! So I paid 3.99 for a small USPS tape. If they had a negative rating I would have chose that. AWFUL!!!

This is a really low key post office . It's located off the main drag in Trussville, but still…read morequite easy to locate. The have drop off mail boxes out front that can easily be used without leaving your vehicle. I came here after their normal business hours , so I wasn't able to go inside. The outside grounds were clean ; however , the parking lot appeared worn with cracks in the pavement. So , be careful! I really like that this post office is tucked away , making it easy to get to.

This was a MUCH better experience today than I've experienced at this location in the past. Today I…read morehad Jan Kennedy helping me. I don't know if she's the same hateful lady that I encountered earlier this year or not, although. I suspect not. But even if she is, she was much more pleasant today. I had to send an official document to the city of Birmingham and wanted a signature card with it. She helped me to find the correct documents to do so. So happy to have had a better experience today!

I'm back to this post office today and it was a wonderful experience. Kennedy is always so sweet…read morebut the only time I've ever seen a stress is when she doesn't have help and when she has to take a break to take her meds or go to the bathroom. Instead of bashing this lady, try understanding. I love her!

I am always happy with this place. Even when there's a long line it moves fast. The employees at…read morethe counter are almost all knowledgeable and friendly. I know some people like to criticize the post office but I have no complaints.

Listen, this is one of the best post office locations I've ever been to in my life. I went around…read moreChristmas to mail some gifts and even with a line, they were pleasant and helpful. I didn't detect one bad attitude, which is not often the case at other post offices. I wish this location was more convenient because I definitely prefer the service I received here over what I've encountered elsewhere.

Went out of the way (about 30 mins) just to send off a passport application. We meant to drive out…read moreof the way because appointments are not needed at this USPS site. Online it says that passport service is available from 9:30-11 (on Saturday), but when we got there on time, this was not the case. Q, the representative up front told us he was working up front by himself until 10ish, and that the hours were extended until noon because of that. In other words, we would have to wait. We were annoyed at the inconvenience since we drove out of the way, but were understanding so we asked if he could give us a call when his colleague was available. He agreed. We went across the street for breakfast and Q eventually called us back. We arrived and Q took great care of us. He was very professional and thorough, which we appreciated. He apologized for the inconvenience and made sure to answer any of our questions. Shout out to Q for grade A service!

Kris (blonde lady) behind the counter today was very friendly and knowledgeable! We enjoyed doing…read morebusiness with her! Quick and efficient!