Went to the post office in Trussville to return a package. I bought a return envelope and had to…read moreprinted return slip. I ask the person at the counter to tape to return label on for me She said I cannot do that because it is ground shipping Say what!?!?! She said she can only put tape on overnight or priority mail. They ...the USPS. Can NOT tape a label on ground shipping The company I ordered from CHOOSE ground shipping Not me!! That is ridiculous!!! So I paid 3.99 for a small USPS tape. If they had a negative rating I would have chose that. AWFUL!!!

This is a really low key post office . It's located off the main drag in Trussville, but still…read morequite easy to locate. The have drop off mail boxes out front that can easily be used without leaving your vehicle. I came here after their normal business hours , so I wasn't able to go inside. The outside grounds were clean ; however , the parking lot appeared worn with cracks in the pavement. So , be careful! I really like that this post office is tucked away , making it easy to get to.

This is the closest Post Office and I can say the people behind the desk are friendly but I have…read moremore issues with stolen cards. I would say 6 out of 10 make it to their destination. I have reported thief over and over and the supervisor does not care and you never hear back. I write on the cards NO CASH and they still go in them.

Post office lied about my Priority Mail--tracking info didn't match reality."…read more 2. "Misled about Priority Mail, false tracking updates, poor service, no answers." 3. "Priority Mail tracking false--told lies about forwarding and return to sender." 4. "Clerks and manager gave misleading info, tracking dates don't match truth." 5. "USPS gave me false info about Priority Mail--tracking & dates don't add up."

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!

This location is one of 2 or 3 that I generally frequent, since the location is good for me. I like…read morethat this office generally tends to be less crowded. The lady that is almost always there is always so pleasant and friendly...always smiling and making sure that you are well taken care of.

This post office is located right off the main highway in Moody. It was really easy to get in and…read morethere's a drive up outside mail drop for convenience. The building is average size , judging from the outside. I did not inside so I can't offer any details there. The parking area is close to the main entrance. I was impressed with how clean and well kept the grounds were!

I have made the UPS Store in Trussville the headquarters for all my shipping needs…read more The UPS Store has just about every service I could need. They perform notary public services. They have a computer I use to print online shipping labels. And much more... I'm sick of the post office. They won't even tape my packages!! When I go to the UPS Store, they do just about everything. They also sell boxes and envelopes for pretty reasonable prices. The UPS Store has a drop box. I ship time sensitive materials on a regular basis. Whenever I'm in a hurry and drop it in the box, I trust them to take care of it. They scan the envelopes in when they check the box. When I enter the tracking number, I can see that it's waiting for pick up. Are you sick of the long lines at the Post Office? Need help with packages? The guys at the UPS store are great. Give them a try!

This place is horrible to do business with. I paid to.ha e items packed since it needed…read moreprofessional packing since it was delicate items. The employee just threw it in a box without even adding any packing materials. When I showed evidence of this the owner told me they were not convinced it was there fault. Just wow. Please do not use this store if you are sending anything of value stay away. Great for a local business to treat people this way. Also anyone that would like to see how they pack and ship.let me know I will be glad to.show video evidence of their work. I didn't even want to write a bad review. Local businesses are few and far between these days. This is probably why because they treat their local customers like they are nothing. Thank you to.the owner who does not want to take responsibility for their employee. Way to have their back. You choose not to believe reality. You know for a fact your employee didn't do the right thing. You even acknowledged that on the phone call I had with you. It's ok you don't want to tell the truth and take responsibility. Please just don't lie about what happened.

Blink twice and you'll miss this spot! Actually blink once, and you'll still miss it! Located in…read morethe community of Alton is this teeny tiny post office. I'm actually not sure how much business they get, but it must be a decent amount since they stay open! They are only open M-F until noon, so get your mail dropped off early!

This may be the smallest post office I've ever been to. It is definitely a 'blink and you'll miss…read moreit' type place, except for the fact you'd have to be searching for it to even be in the vicinity of the neighborhood. There is nothing else close by that you'd be looking for! Located off of the Derby Parkway exit, you have to take a series of turns that is definitely off the beaten path. It is only open from 8-12, Mon - Fri. But it is closer than any other post office, so I made the trek out there to find this one. It is very small. One staffer. Four or five parking spots. Not much in the way of amenities inside the building, but if you're just running a package out there, it will do. I know we'll be back, assuming we can find it again.

Horrible. Lost all my birthday mail and my whole family lives out of state so it's not like they…read morecould see me or give me a gift in person. They always mark my packages as delivered and they don't show up for days later. Post man just skipped my house for like the full month of March and I didn't get my health insurance card so I couldn't see a doctor when I got sick. And try and call them, you won't get them on the phone. I hate yall for real.

This post office is one of the worst "ever"! They misdeliver mail. You go there with questions…read moreabout not receiving your mail they go to the back leaving you standing up front forever! Then come back saying they can't find it or your mail that should be on hold is not there! It's always a problem with your mail at this location for some reason. The route carrier s at this location need to be well trained and they are not! Thank God I have "informed delivery" I can see online what I'm to receive even if they say they don't deliver it. They also will steal too! Just a not so good postal site.

This place gets on my nerves! They charge you for EVERY little thing! Tape , printing a label,…read moreetc. I'm done with this place for awhile but they are conveniently located right off of Hwy 11.

I've come here several times recently. They accept UPS, Fedex, and USPS packages. It is in a…read moreconvenient location, right off of Highway 11, and is great to drop off any items that won't fit in your mailbox. The staff are friendly and helpful. They have plenty of shipping supplies here. They even have a drive through lane which is very nice for just dropping off packages and being on your way. The main gripe about this place is also due to its location. The cramped parking lot it shares with Starbucks. The Starbucks line will wrap around the building, making it hard to get out of parking spots and even blocking the drive-through lane for this store. It's a real pain / hassle and I wish something could be done about it, but I don't think there is anything that can be done, sadly.