We moved to Mc Calla in 2000 and I can honestly say that we've never had a bad experience with the…read moreservice at the Mc Calla Post Office. The staff is friendly, helpful and always efficient. While in line, I like to peruse their greeting card selection. With Mc Calla growing leaps and bounds, I still love the small-town feel that our post office has.

We will always need our US Postal Service. Yes, technology has improved a lot of things in our…read morelives but the Post office is that place you can count on to communicate when technology fails or is interrupted.

It's been years since I reviewed this location so I think I'm overdue for an update. I'm not sure…read morewhat happened, but service has gotten a bit better! I wouldn't say they would win awards, but I've observed less snark and more help. They are busy, but the line moves fast in most cases.

#1 worst post office in the USA. First it's nasty and dirty. Floors look like they are never clean…read more Don't drop packages off at this location unless you want them lost or stolen. Avoid this post office like the plague. The location is the poster child of why US needs to privatize the US Mail Service! It's a disaster!

It wasn't until recently that I knew this UPS store location existed. I had to do a return for…read moreAmazon and this location was listed as a drop off place for the return. It's a convenient location for me so when I had another return recently, I chose to have it dropped off at this location. It's a very easy process to drop off returns for Amazon. I don't have to worry about having a box or a printed off label. I simply have the UPS store worker scanned the QR code that Amazon provides and they give me a proof of return drop off. That's it. I'm sure I'll be back at some point.

This UPS store provides Excellent customer service and has a friendly staff. I am grateful they…read morewill box everything up for me too!

Not sure of the name of lady who helped me out this morning, but she made my entire experience so…read morepleasant and explained everything I asked her. I was so happy with my experience. It took me less than 5 minutes to do what needed to get done, and she was so thorough with making sure to answer any questions. She was super sweet and very personable. I was just super pleased with the efficiency of this employee and the friendly service. She got her job done, and I got mine done. She really made me feel welcome today.

Please close this horrible location and put it out if it's misery! Employees slap signs up for…read moreunscheduled breaks and lunches with NO RETURN TIME noted. How does one run a business like this?!?! Leak in lobby saturated ceiling tiles and peeling wall paper covering covered in black mold. Time to get local news story on this place.

I'm back to this post office today and it was a wonderful experience. Kennedy is always so sweet…read morebut the only time I've ever seen a stress is when she doesn't have help and when she has to take a break to take her meds or go to the bathroom. Instead of bashing this lady, try understanding. I love her!

This was a MUCH better experience today than I've experienced at this location in the past. Today I…read morehad Jan Kennedy helping me. I don't know if she's the same hateful lady that I encountered earlier this year or not, although. I suspect not. But even if she is, she was much more pleasant today. I had to send an official document to the city of Birmingham and wanted a signature card with it. She helped me to find the correct documents to do so. So happy to have had a better experience today!

I called ahead to confirm whether I could get a passport photo taken and specifically asked if an…read moreappointment was required. I was told I could walk in without one. Based on that information, I drove 30 minutes to this location--only to be told when I arrived that passport photos are by appointment only. That means I wasted an hour round trip because of incorrect information given over the phone. To make matters worse, there were multiple people already waiting, including some with appointments who had been there for quite a while due to what I was told is a new employee still learning. I understand that new staff need time to get up to speed, but giving out inaccurate information causes real inconvenience for customers. If you're unsure, please take the time to verify instead of providing the wrong answer. This experience was frustrating and a complete waste of time.

So the post office catches a bad rap and for the most part they earn it. Today there was a very…read morenice and helpful young man working the counter.

I am always happy with this place. Even when there's a long line it moves fast. The employees at…read morethe counter are almost all knowledgeable and friendly. I know some people like to criticize the post office but I have no complaints.

Listen, this is one of the best post office locations I've ever been to in my life. I went around…read moreChristmas to mail some gifts and even with a line, they were pleasant and helpful. I didn't detect one bad attitude, which is not often the case at other post offices. I wish this location was more convenient because I definitely prefer the service I received here over what I've encountered elsewhere.