An A-OK location for the United States postal service. They are located one street over from the main thoroughfare of Park avenue in Winter Park. I frequent this location as they offer a larger parcel drop box during closed business hours, which the location closer to me does not have. The parking lot here can be a little bit sticky as there are limited spots, and only a one-way in and out. They do also have post office boxes if you're looking for one. And they also offer passport appointments. Overall: B A okay location with a little bit trickier parking situation but are larger read more

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I use this post office a handful of times throughout the year to mail packages and letters, and to buy postage. I've never had an issue getting parking in the small parking lot. Sometimes there is a wait and sometimes I walk right up as next in line to the counter. At the counter, service is fairly standard and smooth: I'm typically greeted, I say what I'd like to mail/purchase and they go through their processes, I pay and I'm out of there. There is the option to use the electronic mail center to purchase postage if you don't want to wait in line. Overall my experiences at this location have been okay and without issue. read more

Had to stop in my local branch to send out couple packages from my job, first thing right off the go I served in the US Army for 10 yrs, I say this because the way the counter people speak to the customers is like we're in the processing station at Ft Benning GA basic training! Post masters actually talking to customers as if there traineees in the Army!! Absolutely terrible! I thought customer service and politeness would be policy at the US post office but I was very wrong, you all need to do better! You're not in the MILITARY! Treat people with alittle kindness and above all patience, I actually saw a postmaster not once but TWICE talk aggressive to elderly customers! Unacceptable!! But maybe that's why the US postmaster for the country just resigned do better!! read more

Stacey was rude and completely unhelpful, when I was asking your questions about the best way to ship my package. Her coworker who saw me walk in, walked away from his counter rather than try and help out. Don't come to this post office, The other reviews were right - they're incredibly rude and ineffective. read more

rudest employees work here. every single one of them. Who hires these people?! It the same experience every time With a different employee. are they all rude and miserable working there? read more

Definitely just faced with one of the rudest people I've met in a while. "Well they think it's common sense that you'd know it needs to be packaged". Excuse me? That's not a very nice thing to say to me. "Well, I tried to tell you and you just want to argue about it." What a massive jerk. Never again. Do better USPS. read more

Winter springs USPS is horrible. Total clown car. They need to privatize the USPS and this location. Each and every time there is a misdelivery or issue it is The USPS at winter springs. Never UPS wow read more

This post office somehow managed to "misplaced" a package that I sent to a family member. Go ahead keep it I'm sure you are dying for the cash. ASSHOLES!!!!!!!! read more

I called their Corporate number 800-275-8777 regarding a note I received on my door this week- for redelivery. The waiting time was like more than 20 min but I knew they are very busy- but once I got to speak with Tania about my package - she offered different options to get my package delivered or to pick up.... She was very polite and very helpful. read more

Walk your mail to where you want it. Seriously. A family member paid UNREASONABLE amounts of money to have a package delivered to me by a specific date and I waited for it all day. When I checked my mail box it said that I was not home and that I needed to select a redelivery date. When I called to say that no one had come to my door they proceeded to tell me that "if the mail box is not attached to the home then the mail man does not have to go to the door if he doesn't want to" SIGN ME UP FOR THIS JOB! I went to school for 4 years. WASTE OF TIME. Should have been a mail man and got paid union salary to do absolutely nothing. The worst part is I can't even threaten my service because it's the DAMN POSTAL SERVICE. When I tried to call and tell them that I would pick up the package tomorrow, not to put it on the truck and try to redeliver I called repetitively for 3 hours to get a busy signal. It's 2014.. you're a post office.. do you not have more than one phone? An answering machine? Also the ticket left that says the date my package is available to be picked up is not even legible, nor is the tracking number. It looks like the delivery man could not only use his legs to walk 2 feet to my door but also he couldn't use his hands.. he had to hold the pen in his mouth. USEFUL. Walk your mail across the country. and if not, don't pay ANY extra money to get it deliverd on time. read more

A post office that refuses to answer the phone. Oh, to be a government employee - I can't imagine willfully failing to fulfill vital aspects of my job because I didn't feel like it and I knew I couldn't get fired. The employees behind the counter move slower than tortoises. I have an extremely important package coming today which I can't sign for. It would be lovely to be able to call the post office, but that would make them uncomfortably busy, and I wouldn't want anyone to be uncomfortable. I guess I will have to wait until its returned to the post office, take time off of work to go during their operating hours, and wait in line with the rest of the peasants, or rather, "valued customers". read more

This one and the annex on metric are related. The person at the retail store was a bit too honest on not wanting to answer a question of mine but was quick to send me to the annex, so there's that. They sent out three of my packages to my apartment while I was there and sent them back to the sender, which were all overseas. They don't leave notices at all about when to pick them up and they don't update their tracking website. I called the customer service line and they told me that they "held it for so long" so they might still have them at the annex only for them to tell me that they already sent them back. If you live in the winter park area, use another service or hope to all goodness you'll make it in time to pick it up. These people don't care and it shows, it seems like they would rather send it back without telling anybody. read more

This was the worst experience I have ever seen. I walked in exactly at 5:00pm on the dot and the man behind the counter announced to me, more than 5 times "We Are closed." In a rich part of town this is the worst service I have seen in years. Will never come back to this crappy place. read more

United States Postal Service - What a shitty place. Walked in at 5:00, was scolded over 5 times they were closed. Asked to leave. - Post Offices Near Me - Winter Park, Florida

Usually short wait and no wait at kiosk. Usually friendly service with no problems. Employees are always usually willing to assist with finding the appropriate documents needed read more

Don't try calling they leave the phone off the hook so they don't receive calls. You can try calling the USPS 877 number good luck with that. read more

By far the worse experience, the rudest two men behind that desk. I do not often write review but I have alert others about how unforgiving the employees were if you didn't know something. I took me 3 visits to get one package shipped. read more

If they could be a little ruder that would be great. Seriously, they talk to you like crap and are rude. I asked for tape to tape up a package I was wanting shipped and the lady behind the counter rudely "you can come it" with a look of disgust on her face. Someone standing in the line even laughed when she said it. I was so embarrassed I just left. I won't be back to this store. Who hires these people who seem to lack basic customer service skills?? Very disappointing. read more

This is a review of the 221 Driggs Dr Post Office 32792. This post office's entire operation is disgraceful. It's a standing joke (according to a mail carrier) that they never answer the telephone ("Just wait long enough and they'll hang up." he heard the office staff say on numerous occasions. In addition, the counter servers either take too long having personal conversations with their favorite customers when there is a long line (instead of "Let's talk again soon when there aren't so many customers waiting). Sometimes there is one sour-puss woman who makes no eye contact who works like she has a gun to her head and someone telling her to move more slowly. Often there is one window open. I am on an important maintenance drug that is mail ordered and I never got it nor a slip on my door -- I had to track it down. Large packages get delivered to the wrong address consistently because of repeated numbering in our complex (see next sentence). 7 Central needs a permanent carrier, not just whoever is available! There are several supervisory level people in this office and they should be watching the operation and making it better. Oh, and answer your telephone, how about hiring a person to field calls and hooking up a system that tells you how many people are ahead of you in line? read more

Today's experience was one of the worst. I come here all the time and I didn't even think to review this location. The service is terrible and the faculty are incredibly rude. The way that the people behind the counter tried to help an older lady with a lost package was completely unprofessional and non helpful. They kept repeating "There is nothing we can do!" times 10. When the next customer left from the counter, I went ahead and stepped up to the man behind the desk. His name was Richard. He went on and said "When I say next person in line, then you can come up. Take a couple of breaths and enjoy life." The other worker said a couple of times for him to stop. I asked for a receipt of my scanned package and he said "That's what I'm trying to do. You are rushing me." At that point I was just giving him a blank stare because I did not understand the complete disrespect from the workers. I do not want anyone to come to this location for it's not worth your time or mine. read more

I'm very 50-50 about this post office. It seems like every other time, I have a normal experience. The other times, the service is a bit off. It is usually the same few employees. Sometimes they are really helpful, but other times they seem really short with the customers. Most of the time this is geared towards other customers. But that also makes it more awkward for those still in line. All in all, it's always kind of a drag when you have to go to the post office, so we shouldn't judge it too hard. read more

I hate USPS.com. They never help you. I have filled out countless requests for a supervisor to help me with my account as I am being defauded out of money. NOBODY WILL HELP YOU! I have four service request numbers going back to the beginning of July. Nobody calls, or they will send you a boilerplate email. But this is not solving the problem and nobody cares. I no longer use them. I am using Pirate Ship for shipping my deliveries now with no problems and spending a lot less. I do not understand why there is no customer service at USPS. The first time I called the rep told me I was being scammed and not to worry about it. Then I kept getting letters saying my rewards were expired. I have lost over $100 in business earnings from USPS because of their incompetence and their complete lack of caring about their customers. If I treated my clients like this, I wouldn't have any. Shame on them! read more

I've lived in WP for 50 years or more. I've never once encountered a problem with the post office 32790 or any of the employees. Lately I have noticed that one or two of them seem a bit stressed. They have two sources of stress: The Post Master, who requires them to strictly follow all rules and regs to a T, and customers. Many of their customers are rude, impatient, and they often demand special treatment. I always try to be as polite, patient, and understanding as I can be, even if the postal employees tell me they can't do something for me. If you put on a smile, you'd be surprised how many doors will open for you. In short, remember the Golden Rule and hold yourself accountable for it. read more

The Winter Park post office is located off of New York ave in historic Winter Park. Happily, there is a nice circle drive with a large drive by mailbox that has 3 pick up times during business hours during the week. This means if you have a prepaid postage letter, priority or express envelope it's very easy to cruise through here and be on your way. This location is usually pretty busy, so it's nice to have this option. Staff is always friendly and handles busy times fine. read more

Literally the worst service I've ever encountered from any store. One of the men working the counter is just alright but the man that normally works on the right is a complete a-hole to me every single time I walk in there. I've had to deal with him 3 or 4 times now and each time he has treated me like trash. If I have to deal with him again I'm going to have to ask for the manager or supervisor because I'm so sick of him. read more

Completely incompetent service staff. I came in two weeks ago to order a key for my new mailbox and was told I'd receive a call for it in 6-10 business days. Two weeks later I show up asking where my key is and all they could do was tell me to call the supervisor. I'm calling now and it's continuously ringing with no answer. STAY AWAY FROM THIS POST OFFICE IF YOU CAN. read more

I received a package today from my mom through Priority mail. My mom packed the package really well. Everything inside was broken. Makes me wonder what they do with packages after they are dropped off!! read more

Sent out a Global international envelope, I had "Santiago" at the cashier, when he saw it was international shipping his attitude changed from the getgo, I did not have a pleasant experience since he was acting like a brat cause I was expecting him to do his job. Bad attitude, doesn't know how to talk to customers that are paying over $70 of shipping rate. Will not be coming back to this post office location. read more

Today I received excellent customer service from the supervisor of the Winter Park Post office located on New York ave. I believe his name was Bryant. I had a package that according to the tracking information was delivered on 08/12/2013 so today 08/15/2013 I went up to the post office to see if it was there. It was not but Bryant handled the situation very well and all though we did not have insurance on the package he was still very helpful and once he found out where the package was he called me immediately and personally delivered to me. Turned out the delivery lady put our package in someone else s mail box. read more

If I could give it 0 stars I would. This location is the worst. I have a PO Box here, and they supposedly offer a service to accept FedEx and UPS packages on your behalf and place them in your PO Box, this is not the case. They will accept the packages, but then they will not place them in your box. And when you try and ask them for your package, they claim its not there and never got there, even if you show them the conformation from the delivery service. Also, do not try calling this location, they leave the phone off the hook so theres a permanent busy signal so they never have to answer the phone. read more

They were responsible for delivering a package from amonzon instead the postal carrier reported my address as abandoned. Not one house in my neighborhood is abondoned, and my address is located one driveway away from the main mailbox. All false information. These folks are postal carriers and are expected to be ethical. Shame on you! read more

Worst Postal Service EVER!!! They can NOT deliver to the correct address. I have contacted them multiple times about this. We live in an apartment building and our mail is always in our neighbors boxes and there stuff in our boxes. Sometimes we don't even get our stuff delivered. Complete incompetence!!! AND good luck trying to get them on the phone! The wait time right now is 140 minutes??? Never had one delivery problem with FedEx or UPS. read more