Quick rating: The Postal employees are a 4.5. The location and interior are a 3.0. If you don't…read moremind waiting for good service, AND you do not mind the inconvenience of the location, it's a Post Office to consider. I typically stop here if I need to mail a package because it's on my way to Costco. The location is not convenient for me due to the options of either a traffic light or a U-turn on Montgomery. However, the service has been top-notch with every employee making every effort to assist with my shipping needs. As I wait in the long line, I notice each employee engaging the customer without distraction, and typically with a friendly smile and tone of voice. Julie assisted my wife and me the last time, and her interaction with us was very pleasant, as if we were her first customer and not the "umpteenth" one. Plenty of parking is available. The PO Boxes are right as one walks in the door. Overall, the indoor areas are spacious, but the main area for customer is out-of-date, sterile, and dingy like the mold exterior of the building.

There was a very long line on a Saturday around noon. But I felt like the workers were kind and…read morepleasant as they kept the line moving. Charles is the man that helped me. I only went in for a stamp to mail out a letter. My other experiences at this location have been similar. I will definitely continue to go to this location for my postal needs.

Website says walks-ins welcome from 1-2pm on Wednesdays for new passport applicants. So I pick up…read morethe kiddos early from school to try to take care of this errand but nope after doing the line the guy at the counter shows me a chart and says sorry I know your within the time but they already took 4 slots today and won't be serving anyone else. Oh and then states he knows it doesn't say it on the website and he also knows it needs to be updated on there.. tsk tsk must be nice to make up rules. Since this spot is closest to me I of course I had to do it all again to get this situated w/ anxiety hanging on the side if it was going to happen again. Thankfully it didn't but I wouldn't recommend this spot, if you can avoid, avoid.

Today one employee allowed young lady to fill out long form at counter while long line of customers…read morewaited. The other grumpy employee moved at a snails pace. Seen him before and he is always slow and never in good mood. Be glad when Fern Park office is more accessible. Good employees at that location.

At 9am in the morning, we were able to breeze in and breeze out. The lady at the counter was very…read morepatient and helpful to my 90 year old Dad. The building was huge inside, and a variety of services are available. Very nice post office.

Very fast post office with little to no lines. Great customer service; courteous and helpful…read more Most of the staff have been here for a very long time. They recognize the locals and will strike up a conversation just because. They have the automated machine and will get the mail in the po boxes usually by the time they open. No complaints here!!!

On this day I was very lucky to arrive at the post office before the Saturday afternoon storm hit…read more I walked inside to mail my letters safely off to their respective recipients. I did not procrastinate and was so happy that mailing letters inside is such an easy task and very quickly completed.

Still my favorite post office to come to for all my mail needs. Employees are knowledgeable,…read morehelpful, & kind. I also like dropping my mail off so I know it'll arrive on time. Thanks for being efficient!

Always courteous and helpful. Would recommend this post office over others I've been to.read more

This post office is nearest me so it's usually where I go. It has super inconvenient hours (don't…read moreall government entities?) but the community I live in doesn't have a package drop, only a mail slot for letters. Because of this, I often come here with a backlog of packages that need to go out. The staff is seemingly spread thin so they maintain a blase attitude most of the time. The facility itself is super dark and outdated. They carry new packaging and stamps though, so it gets the job done.

This is an nice easy stop to drop something off to UPS. Clean store. Friendly staff and even though…read moreit does not have a lot of room there is plenty of space to get what you need done while others wait in line. I had to return a huge guitar back to Amazon and they were so helpful with the packaging and making sure it was taped together correctly. It was easy to get a receipt for my amazon return. Next time I drop something off I am going to ask what the golden boxes are for. It would be my guess that they would be old PO Boxes? I love how it make it feel like a post office with a vintage feel. The cost for shipping are comparable across other UPS stores.

I had a Zappos return which came be done in the UPS store so I made a quick run before starting my…read moreSunday errands. I had to purchase a shipping box ($4) to send them back but at least I was able to quickly get that gone. The lady working today greeted me and was friendly as she helped me out.

Surprisingly good service in the eyes of someone relocating from out of state. I wish their…read moretracking (especially delivery exceptions) was better, but somehow I do not believe that is location specific. Tough the website said a package would be redelivered it was indeed waiting for me at the post office, and it was super easy for them to find it as well.

was incorrectly charged twice today for a single stamp, which I addressed at the time. I also…read morenoticed that my outgoing mail was set aside instead of being processed. If my recipient does not receive the mail, I will have serious concerns. I've had multiple prior instances where tracked packages handled by this location were never sent, as the tracking showed it never left the facility. Mail theft is a federal offense, and I hope this matter is taken seriously and investigated.

recently visited the USPS Post Office to pick up a package. As they said they couldn't deliver to…read moremy apartment even though they left the other part of the package in the mail box container. The process was generally smooth, though there was a bit of a wait. The staff were polite and helpful, My package was retrieved without any issues, It's a decent option for postal needs.

Althea was quick, friendly, and professional. She fixed my issue in just a few minutes. Even after…read morehelping a difficult customer before me, she still gave me her full attention. I was really impressed by her great customer service.

Friendly and Smart. We are absolutely blessed to have this…read morepost office. So essential for Winter Park Central District.

I have visited this USPS store many time. Their usually isn't much of a wait time and the staff are…read morefriendly and helpful. Packages have always been delivered on-time with no issues.