Every time I come to this post office the service is absolutely terrible, the employees are…read moremiserable and unwilling to help. God forbid you have to ask a question about anything, unacceptable attitude every single time. Makes sense why they got such terrible reviews

If I could leave zero stars I would…read more No one answers the phone. Delivery drivers return packages to senders because they don't want to do their job. Packages gone missing. Service requests submitted for no reason because issues are never resolved. A waste of a facility. This place is the WORST.

An A-OK location for the United States postal service. They are located one street over from the…read moremain thoroughfare of Park avenue in Winter Park. I frequent this location as they offer a larger parcel drop box during closed business hours, which the location closer to me does not have. The parking lot here can be a little bit sticky as there are limited spots, and only a one-way in and out. They do also have post office boxes if you're looking for one. And they also offer passport appointments. Overall: B A okay location with a little bit trickier parking situation but are larger

I use this post office a handful of times throughout the year to mail packages and letters, and to…read morebuy postage. I've never had an issue getting parking in the small parking lot. Sometimes there is a wait and sometimes I walk right up as next in line to the counter. At the counter, service is fairly standard and smooth: I'm typically greeted, I say what I'd like to mail/purchase and they go through their processes, I pay and I'm out of there. There is the option to use the electronic mail center to purchase postage if you don't want to wait in line. Overall my experiences at this location have been okay and without issue.

I stopped by on Sunday, 12-17-23, after buying a few things at Goodwill. Had hoped I'd be able to…read moremail the items purchased. There were plenty of priority mail boxes; unfortunately, there was no machine that would let me pay for postage. An employee, a guy, just happened to be walking out while I was debating on what to do. I asked him about a postage machine or if he knew of a post office nearby where postage could be bought. He said he hadn't seen one of those machines in a long time & he didn't know where I could find one. I was flying home without a lot of extra space. Please get a postage machine.

I am new to Florida and was using this location to send a next day. The girl behind the counter…read morewore a tattered face mask and was so indignant to the elderly folks that were before me, I hestitated to work with her. When I approached she spoke as if her mouth was full making it impossible to hear much less understand. When I asked the difference in cost between overnight and priority she tossed an address sticker on the counter for me to fill out. I then repeated the question she turned her back to me saying nothing and pointed to the ceiling. Does everyone just look up at the ceiling for information? I then told her I'll take the overnight. She gave me an envelope and pointed to the area to fill out. What a rude obnoxious person the American tax payers are funding her life. I needed to walk away, so I did her the favor and tossed it back at her and I went to the lobby to fill out the envelope. Luckily when I came back I had a young man who was very nice, very helpful. However, she kept telling every customer who would listen how "some people" are disrespectful. Each customer until I walked out had to listen to her mouth. I walked out with a man and he said "She needs a lesson in humanity". I feel bad that anyone has to work with that thing but thanked the young man for his help. It is no wonder this location has a overall very low rating. Florida has a fire-at-will clause, DO IT.

Updating to 5 Stars for great COVID measures, printing services, and super easy shipping…read more I recently had to ship some fragile champagne flutes and was putting it off because I figured I'd have to purchase bubble wrap and individually wrap each one. Instead, I called and it turns out they will pack and ship for you! I would much rather spend a bit extra to have professionals with the right packing supplies work their magic on my shipping needs! Besides that, they solved a bunch of other errands I needed to get done. I was able to take care of some printing I needed (not costly, and super quick to get your docs printed), and I realized you can bring any amazon returns and they'll fully handle it! You may pay a dollar or two for packaging if you don't bring a box, but holy cow this is going to solve my issue with never actually returning my Amazon REGRET purchases. I appreciate that they require masks inside, have social distancing stickers of the floor, and have plenty of signage for all of your needs. Overall, they helped me cross a bunch of things off my to-do list and made it as easy as can be!

I've been going to this location for years. They have always been super helpful. The store is…read morecleaner than before. The reason for the low rating is the new owners charge for tape! $3.99 to tape the box for UPS. They aren't giving you the role, just taping a box.

I can only start with LOL, yes, apparently this is a real US Post Office location. However (!),…read moreit's considered a Contract Postal Unit, so it's not actually owned and operated by the USPS, but rather a private contractor. They don't offer a lot of other Post Office services here, and are mainly a hub for sending priority mail and packages. Like everyone has stated, it's Cash or Check only; and is a very small office. My experience with the employees was generally pleasant, and I was only there to send out some personal letters, so things were straightforward and easy.

Terrible "post office ". Very rude service from an older woman with absolutely NO customer service…read more This place doesn't even accept credit cards, cash or check only. Who ever has either one of those on them anymore??? Obviously it caters to an older generation who doesn't keep up with the times.

Friendly and Smart. We are absolutely blessed to have this…read morepost office. So essential for Winter Park Central District.

I have visited this USPS store many time. Their usually isn't much of a wait time and the staff are…read morefriendly and helpful. Packages have always been delivered on-time with no issues.

The USPS branch in DTO is conveniently located. It has such a classic style to its interior paying…read morehomage to its historic Italian roots. With a little bit of research, I learned that this branch is "a historic landmark designed by Louis Simon in a Northern Italian Palazzo Revival style." It opened in the early 1940s, and its dawns GRAND features, like high ceilings, marble flooring, ornate bronze doors, bronze lock boxes, and many other unique features that brings it its character. It serves as both a post office and a hub for the Catholic Diocese. As it relates to me, it is walkable from my job - so on days when the weather is nice, I opted to walk. When I don't walk, I drive and they have a limited amount of parking but there is parking available on the street and surrounding areas. The wait is usually not too bad - unless you are going during peak hours. The staff is nice and helpful. They usually have everything I am looking for with the exception of some speciality box sizes - which can simply be secured via their website. The price is the price! We already know how hard our US postal workers have to work, so I patron the postal office as much as I possibly can.

This is by far the worst post office location I've experienced. There is a clear lack of customer…read moreservice. If the office is scheduled to open at 7:00 AM, customers should not be left waiting in the lobby for over 10 minutes with no assistance. I was not helped at all, which is extremely frustrating and unacceptable.