Jack William, is easy to communicate and easy to deal with. They I got a good deal and the…read moreinstallation is quick. And we are happy with the service and of course with our new water filtration. Thank you! Recommended A+++

Very professional, since the very begging with the first introduction call through the final…read moreinstallation of the filtration system, invoicing and general service, Jack and his team were top notch. Their Westinghouse system is without question the best out there and the price is still par with others. I certainly recommend them for whole house filtration systems.

Since I owned my own R/O system and was on a budget as a disabled veteran, Wayne gave me key…read moreinformation that helped me install my system myself. With his time and patience, Wayne instructed me on minor plumbing, which I have no experience with. Thank you Wayne for taking the time and helping me install what I would have never attempted, by myself. Now, I have fresh, clean water to drink daily.

Great water softener and professional company. Great work : installation was completed in timely…read moremanner and the best way possible. Wayne is always available for any question and for regular maintenance. We have this water softener for 3 years and it just works amazingly. Highly recommended

Lone Star Water is a fabulous company…read more They took the time they needed to explain all that our congregation needed to consider in order to best meet our community's needs. And now the water tastes absolutely fabulous with the help of the Lone Star water system. Each of the employees that we dealt with was kind and thorough in their work. I think what I love best is that they followed up to make sure that we were satisfied. That doesn't really happen as often as it should. I can't say enough good about Lone Star. I will be recommending them again and again.

Lone Star Water's follow up Customer Service is poor and it is overpriced. Please see my review on…read moreGoogle for my experience with LSW specifically. I highly recommend R and S Water Service for knowledgeable, helpful and polite, reasonably priced water softener systems and service. Martha G.

Purchased a system from Angel Jr. at the San Antonio Home Show in Fall 2023 and had it installed in…read moreDecember 2023. Thereafter, Angel and his father failed to provide us with a copy of any of the warranties or contracts, despite numerous requests and their promises to provide. At the one-year point, they came and changed out the filters, which they had promised would be free, but Angel Sr. said the cost was $300. Unfortunately, as we never received any paperwork on the warranty or contract, we had no idea what we should do. Now (July 2025), and we're having issues with the system, and they are not responding to our texts or phone calls. Thankfully, Penguin Water in Indiana has been great. Their technical support is walking me through my own repairs. Interestingly, they have no information that I, or my phone number or my address, ever purchased a Penguin System from Angel.

Angel gave us a very good presentation & reason to get a water filtration in our house. He took…read moretime to give us a free water testing at home with A+ explanation on what was seen in our water. He is very knowledgeable & very patient to answer our questions. Their products are made in the US and I can't wait to get a whole house water filtration.

As a first time homeowner, having pure water flowing through the house was very important to me…read more Mike, my salesman, installer, and service man has been very professional and prompt whenever I needed him! I'm very satisfied and happy with everything!

This guy Michael pretends he works for Pinnacle H2O, but he is the sole owner. He preyed on my mom…read morewho has short term memory loss from early dementia. She had just moved in and there was a sticker on the inside cabinet door under her sink saying she gets a free water filter for drinking water hooked up under her sink. I told her I'd make the appointment for the installation. A day or 2 later Michale comes to my mom's with this presentation on a whole house filtration system and my mom assumed it was the person I made an appointment with. She was confused by the whole thing and then felt obligated once he brought up payment and she signed a contract and gave him her debit card. I called him 2 days later explaining her memory issues and confusion about him being the guy with the free filter. I explained she is retired and on a fixed income and can't afford the $80-something/month bill. He still tried to convince me to have her keep it. He then insisted that my mom pay $900 to have it uninstalled. He said it was $450 labor to install and $450 labor to uninstall it. I again explained she doesn't have $900 because she is on a fixed income and it would disable her from being able to pay her mortgage and other bills. He played a game of saying he'd see if accounting could do anything but there is no accounting and no company, it is just him. He refused to take anything off the bill and have any understanding of my mom's financial situation. He said he wouldn't uninstall it until she paid and the best he could do was 2 payments of $450. I told him that wasn't possible. He finally came to uninstall it after weeks and he then started debiting my mom's card $100 per week with no permission. I'm having to take measures to stop the payments. This guy is a predator and a thief with seniors. Beware!

My husband and I had been wanting to get a water softener installed in our new home. We had…read morereceived quotes from Home Depot and Costco. But ultimately, we decided we wanted to go local. I'm so glad we did. Not only was the price absolutely a better deal, but the experience was great. John, the owner, is very knowledgeable on the different systems and you can tell this is something he is passionate about. He personally came out and installed our system to ensure that everything was done right. Our house did not have the water softener connections ready so he had his work cut out for him. The install took 8-9 hours in the TX sun and John and his associate worked diligently even under a heat advisory. They're a local mom and pop shop, definitely recommend coming here if you're interested in a water softener!

Great work and very useful information.read more

Cindy was knowledgeable & passionate. I felt very comfortable having her in my home. We love our…read moreclean water. I feel great about giving my family the purest, cleanest water available at a reasonable price.

extremely nice, answered all my question. Great water softener, leaves my hair feeling amazing and…read morenow I don't have to worry about my dogs drinking unfiltered water. I'lv had it for about 3 week and it leaves my clothes feeling soft 10/10 recommend!!!

at first Eddie did a great job but he never gave me any paperwork to prove it has 10 years warranty…read moreor any receipt and secondly he never answers your phone or text seems like a scam company when he installed it he said call me when u need filters I give u best deal yeah right by never answering your phone STEER CLEAR FROM THEM U WILL REGRET it