Had them come out to clean my carpets before moving. I haven't had the cleaned in 20 years anthere…read morewere able to get 99 percent of the stains removed! Personable and will work with you on schedule. Highly recommend!

Highly recommend Metro Chem-Dry. Alex and his dad recently beautifully cleaned a stained, high…read moretraffic area rug. Alex responds quickly to inquiries, communicates well, easily handles pickup and delivery, has a fast turnaround time and fair pricing. Also, three years ago Metro cleaned two large bound carpets and a stair runner in our previous house to prepare it for sale. And they did a great job cleaning some aged wall to wall in our new place.

Jerry just finished my mother's house, which I inherited and needed a lot of work on the carpets…read moreand the kitchen floor. He did a fantastic job-carpets that were pretty old looked new after he did them, and the kitchen floor-linoleum-he got all of the dirt up from foot traffic land spills over the years. He was very friendly, professional and thorough. I would very much recommend Jerry and Max to anyone that wants a good job done at a good price.

Jerry did a great job removing a nasty stain when my pup had an accident from a new area rug. He…read morewas able to come within a day's notice and was on time, professional and I would definitely recommend!

Quality work all the time and very nice and mannered workers. Came in and got right to work . I…read morehave referred them to others.

Frienly crew, did a good and fast job on cleaning dryer vent. No more dp80 error on a new dryer…read more Minor contact issues (no heads up call on arrival time; no receipt at finish), I received an email receipt today, 6 days after service. Recommended.

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

We used Thomas Carpet Cleaners twice. They were great! This third time, there were still some…read morestains left. I left a message & expected not to hear back, as is the case with so many places today. Not only did they call back, but they had someone out that very day to make it right. And they did. Carpets look great. AND, I got a call this morning to make sure everything was done to my satisfaction. Not only do they do an excellent job, but their customer service is wonderful. Hard to find today!

Thomas Carpet Cleaners did an amazing job with professionally cleaning my couch. My dog had jumped…read moreon it more times than we could count, and we thought it was time to give it a full cleaning. Thomas Carpet was quick to reply to my phone call and schedule. They were prompt to their appointment window and very respectful. I feel like I bought a new couch it looks so new! Highly recommend this company and will be using them again.

His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

Just had my carpets cleaned today and I'm so happy with the results!…read more Tri State Carpet Cleaning came out, were super professional, on time, and got the job done quickly. They even offered a special Spring rate, which made it even better! My carpets look and smell amazing -- highly recommend if you're looking for reliable and affordable service.

They cleaned the stained carpets & got rid of the stains and odor. They are reliable ,very…read moreprofessional. I would highly recommend them .

I needed our beige stair runner cleaned before we had a stairlift installed. I contemplated…read morereplacing it since it looked pretty beat but the installation would put holes in it, so I thought let's try a professional cleaning. I'm so glad I did, Matt was professional and thorough. I am so pleased in the look and feel, even the pile is denser. The cost was really reasonable considering what a new runner with installation would have cost. I have no idea the age of the carpet since it was here when we moved in 17 years ago.

Rugs cleaned deeply. Comparable to others who deep clean in the area but slightly cheaper and…read morehappened to have more availability than other(s). I had a previous rug cleaner that didn't work out scheduling this time around because too many people were out sick. After almost a full week with rooms of tight space to maximally clear the rug space, it was not so sustainable for me to keep "waiting". Explanations and opportunities to ask questions was offered. Had me run fans of his and he picked them up the following day.

terrence and staff have been doing a phenomenal job for our business. I couldnt recommend them more…read morehighly. Unbelievable service.

HORRIBLE COMPANY DO NOT WASTE your money. Was told my house would be cleaned from top to bottom (3…read morefloors including carpet cleaning). First, the cleaning crew arrived late...I then had to leave before they were finished and wasn't able to do the "walk" thru. When I got home I called the owner with my complaints...he sent the crew back. I showed them what was missed, then did a walk thru and what I showed them still wasn't cleaned. i did not feel comfortable telling this crew AGAIN so I let them go. I called the owner to tell him everything that was missed...kitchen floor not cleaned, dust on every picture frame, entire basement not cleaned, stove top not cleaned. They sprayed something in my toaster oven and never wiped it out. The owner said I was partly to blame since I let them go even though I said I didn't feel comfortable. I stated that I shouldn't have to babysit his crew. He then offered to come back after the holidays, we set up 1/20/16 at 8:30 a.m. At 8:45 a.m. his crew wasn't at my house so once again I called the owner. He told me they aren't coming because what work they did last time covered what was paid. When asked why he didn't have the consideration to call me he HUNG up on me.