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    Metro Chem-Dry

    5.0 (13 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Metro Chem-Dry

    Carpet cleaning

    Grout cleaning

    Re-grouting

    3 More Services

    Grouting

    Rug cleaning

    Upholstery cleaning

    Metro Chem-Dry Photos

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    Recommended Reviews - Metro Chem-Dry

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    11 months ago

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    1 year ago

    Alex and his dad did a great job. I called 5:30 PM and they were able to come and clean my carpet the very next day.

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    2 years ago

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    2 years ago

    Terrific results--great service and price. Very much satisfied--would highly recommend this company.

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    7 years ago

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    7 years ago

    Excellent all around! Professional, great pricing and gets the job done on time and efficiently!!!

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    Gevorg M.

    Thank you, Joy for taking your time to write a review.

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    10 years ago

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    5 years ago

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    Gevorg M.

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    6 years ago

    They did an excellent job and explained the entire process, specifically PURT treatment!

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    6 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    Review Highlights - Metro Chem-Dry

    Alex called me back quickly after my initial inquiry, and came as expected on the agreed-upon date and time.

    Mentioned in 10 reviews

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    Classic Marble & Stone Restoration - Celebrating 30 years of service in the natural stone restoration industry. Owner operated since 1985

    Classic Marble & Stone Restoration

    (10 reviews)

    I have always hated the natural sandstone tile floor in our heavily used kitchen and foyer. Over…read morethe years tiles have cracked, grout is missing in spots, and there are numerous etch marks in the tiles. Routine cleaning involved scrubbing (on my knees!) to remove the dirt from the natural pores. The floor never looked clean. I was unhappy. Replacing the stone floor was not an option. I saw a shabby stone floor beautifully restored in one of those home flip TV shows. I became optimistic. We hired Classic Marble and Stone Restoration for the job. Pat Staples, the owner, and her assistant George, worked tirelessly for 4 days professionally cleaning, repairing, polishing and sealing the floor. All I can say is Wow! Wow! Wow! I am so pleased with the results. Cracked and chipped tiles look new. The floor has been polished to a natural luster that I love. Yes, that is right, I love my floor. If your floor is bringing you down, contact Pat at Classic Marble and Stone Restoration. You will be glad that you called.

    If all craftsman were as good as Pat's guys the Better Business Bureau would not have anything to…read moredo! Not only did they show up exactly on time, they were immaculate in their work and performed a repair on a marble countertop that was beyond my expectations. If Pat ever decided to expand her services beyond marble restoration she would be my sole go-to contractor. Quality work, reasonable pricing, and an involved, honest owner - it doesn't get any better!

    Sir Grout Bucks - Marble Counter Restoration

    Sir Grout Bucks

    (14 reviews)

    We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

    This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

    Metro Chem-Dry - carpet_cleaning - Updated July 2026

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