This place was awesome! Thank you Erica for helping me get this money quick and simple. Much much…read moreappreciated! CASH MONEY FOR THE 99 AND 2022!!!

Definitely would recommend the place if you are in a tight spot, as long as you can pay it back and…read morecan prove that, many people will be happy to give you a high interest loan, then it just comes down to the level of service. I was really happy with Miriam, she was training someone, but it was okay, everyone's got to cut their teeth somewhere, but in any case, very personable, straightforward, I was comfortable the entire time, and that's definitely not nothing because, when you're in a tight spot, you ain't comfortable. Another lady there Alya she was really cool and made me even more comfortable, so I'm grateful for them. Keep up the good work ladies

Very professional and fast service! Roselin answered my question right away and gave me my best…read moreoptions! Definitely recommending my friends on over!

Super friendly and helpful. Was very kind to explain how the process works. Definitely recommend if…read moreyour bank closes early

Their website says they do car title loans. But when I called they say no we don't. Bait & switch,…read morelies and laziness.

I love coming here when I need some of my checks cashed. It's clean and smells like roses. Maria…read moreand Iris are friendly, professional and knowledgeable.

The ladies that work there are really nice I have no complaints they help me what they can and how…read moremuch I could get I've been going to this place for a long time it helps me with my bills they try to help what they can thank you ladies for all your help you've been giving me

Been here few times but years ago and don't recall how service was. Went today with my elderly…read moremother and Sandra was so sweet !! She was so patient with my mom and very sweet with her and engaging conversation, made it very comfortable and friendly and FAST. Definitely see why they always get great reviews !! Highly recommend. If management is reading this, Sandra deserves recognition she was awesome !

Liars and fraudsters. They started charging my account $25 per month but did not legally notify me…read more I went to this Oxnard main branch and they said they sent electronic notice. I had already opted out of electronic notification. So I withdrew all my money which they did pay and told them I wanted to close my 2 accounts there. They refused to close my accounts and kept charging me $25 per month. I then went to customer service number. After waiting 25 minutes I hung up. I then tried to make an appointment with a banker at the branch. The website started the process and then said "sorry, we can't complete your request at this time..." So I filed a complaint with the State of California Department of Financial Protection. I hope BofA gets fined and their licenses pulled. They are a predatory fraud.

Get more tellers this location has been this way forever what is the problem hire more people you…read morehave people standing in line forever I got a simple cashier check 1 person in front of me 26 mins seriously wow never coming to this location again screw Bof a

Information on my account and some questions were answered very professional in no time. Great…read moreknowledge Awesome

Ms. Mancilla was helpful in addressing my concerns with my account. She was patient with me and…read morewalked me through the process of enrolling on the OceanAir app. Thank you!

I have been a Chase customer for quite some time now (many years in fact) and haven't really had…read moremany issues with them. This instance however, really irked me. I used their mobile deposit service to deposit a settlement check from my old company's lawsuit. I deposited it late on Friday evening which Usually entails an extra day of wait time based on their terms and conditions, that's fine. I called the customer service on Monday afternoon to see about when the money would be available and she told me possibly end of business day or first thing tomorrow. Tuesday mid afternoon I go into this location and the banker tells me there is a "system hold" on my check and it could be held up to an additional week and there's nothing they can do..... except maybe clear the pending deposit. I left frustrated and came back later that evening to talk to the manager who basically told me they were holding my money until the hold came off and there was nothing I could do... until he said "well I can probably cal someone in the morning and go to bat for you". Long story short, I called the customer service again the next day and the amazing lady had me on hold for 7 mins and handled the whole thing and got me my money.

What a thoroughly unpleasant experience. I went into Chase to cash a check from a client of mine…read more I used to be a client of Chase back when it was called Washington Mutual. I left the bank because their fees were ridiculous and they padded charges all the time to my account and I basically felt that they were stealing from me - so I closed my account. When I went in to cash my client's check today the teller informed me that since I had no credit cards or accounts with Chase they would have to charge me am $8.00 fee to cash a check from a client who DOES have an account at their bank. I was quite unpleasantly surprised as I have cashed checks at Wells Fargo and Bank of America many times by tellers who are completely polite and professional and don't raise an eyebrow while cashing your check and certainly never consider asking for a fee for performing this service. When I told the teller at Chase that that was one of the reasons I closed my account when they were Washington Mutual she became decidedly unfriendly. She proceeded to count out the money to me (minus my $8.00 of course) and just pushed the money across the counter at me without a word. No "thank you, have a nice day" - nothing. I looked at her she stared at me and I walked out shaking my head. This experience comes in second only to my last encounter at Chase Bank during which I was informed that I cannot deposit cash. Cash mind you - to a friend's account because they do not accept cash deposits. I then had to go somewhere else, get a money order in my friend's name, come back to Chase Bank and deposit the money order into my friend's account. All because, again - Chase "Bank" does not accept cash deposits. Absolutely incredible.