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    U.S. Bank Branch

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - U.S. Bank Branch

    Personal banking

    U.S. Bank Branch Photos

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    Walked in to see if they had any of the BofA World Cup bracelets available. Employee manning be…read morecheck-in desk/kiosk explains they don't have any. Then he goes on and on trying to sell me products and services for my kids. No dude, that's not why I came in here, I'm not interested in listening to your sales pitch. You're going to lose and annoy more customers than you gain with this type of strategy.

    Very disappointing experience at the Bank of America branch in Camarillo…read more Yesterday around 1:30pm, My wife and I are Merrill clients and stopped by this branch as walk-in customers because we only needed a Merrill representative to scan and submit some documents to Merrill headquarters. This is normally a simple process that takes about 5-10 minutes. When we arrived, we were told to sit and wait. There was only one Merrill representative working at the time, and he was with another client. We understood that we might have to wait for a while, but what followed was completely unreasonable. We waited for more than two hours without receiving any assistance, updates, or even an estimate of how much longer the wait would be. What was most frustrating was the lack of professionalism and customer service. The staff at the front offered no meaningful assistance and seemed indifferent to the customers waiting. We felt completely overlooked. During the entire time we were there, no one checked on us or attempted to help us find a solution. Eventually, we decided to leave and visit another Bank of America branch. The Merrill representative at that location scanned and submitted our documents in less than five minutes. I have had many appointments with Merrill advisors in the past, and those meetings were typically efficient and professional. Unfortunately, this branch provided one of the poorest customer service experiences I have encountered. Respect for customers' time and better communication would go a long way toward improving the experience here.

    OceanAir Federal Credit Union - Dunkin Donuts  inside Ocean Air Federal Credit Union

    OceanAir Federal Credit Union

    (68 reviews)

    This Federal Credit Union is located off Arneill Road and Barry St, Camarillo, CA in the same…read morebuilding as Dunkin' Donuts in the corner. Ocean Air Federal Credit Union is our #1 bank! All the employees are so courteous, super helpful, highly knowledgeable, very down to earth, very understanding, warm and kind! They're always so welcoming! They really do listen to any questions I have. They always greet me when I come in. If feel at ease coming in, and my transactions are a breeze. Sometimes yes it gets busy but having patience is the key. I have never had any problem or issue with any of the employees, just questions. This bank is super clean as well as their restrooms! It's extremely organized with attention to details! They also have great rates on car loans new or used. This federal bank has a lot of perks too! We have Epic through our checking account that has discounts and deals and identity theft protection, they also have a credit card too for earning and savings! I would love to Thank Jorge, Aaron, Anthony, Marissa, Jasmine for always having the best hospitality here! For the other team members that work at the other branches that used to work at this branch. I'll love to give a shout out to Marisol, Maria, Caleb, Mo! Please be kind and courteous to these hard workers I'll tell all my Family and Friend to come here !

    Tried to make a balance transfer on 3/4/2026 and they failed. I signed off on the paperwork and…read morehave the copy. After 2 weeks I checked to see status and nothing was showing on my online account or the Citi acct I was transferring from. Checked back with the woman who had assisted and she couldn't find my acct. I told her I'd email her the signed paperwork and when she got it she didn't confirm. I called her again and she told me the dept never received the paperwork. I told her to cancel it and I'd use another bank. Her lack of organization and urgency was a fail. I emailed her 2x and left 2 voice mails. I decided to take a copy of the document into the Camarillo branch and have the branch manager confirm that the transaction was cancelled. I learned my lesson to stick with banks for professional banking.

    Wells Fargo Bank

    Wells Fargo Bank

    (31 reviews)

    First and foremost, the 3 is for the process of claiming a cashier's check that needed to be…read morereprocessed. It seems like there has been an influx of letters going out to people to claim money or having it forfeited to the state. I don't have a current account (I can get into that another time) with WF. So I had to go to a teller. I arrived around 1:30. I was told the next available banker to assist me regarding this issue, was available at 3:30. So I left to handle other errands. I arrived at 3:20 and Anthony called me up. He was completely transparent about having to call (an internal dept in a call center) and that it was going to take 30 minutes. I was perfectly fine with it. Seems like another person who received the same letter was told by another banker to come back another time. Let's say he was livid about having to come back another time instead of having it handled then and there. After about 30 mins, Anthony was able to get me my money, and I'm on my way. I give him 5 stars as he did all the leg work and didn't give up on making sure I was taken care of. So if you visit this branch, be kind and understanding and ask for Anthony.

    When I get excellent service, I like to let others know. It was almost closing time and we needed…read moreto get a safety deposit box in a hurry. Anthony Lugo took the time to make sure we were taken care of. He answered all our questions and talked sports to us making us feel very welcome. I would highly recommend banking here because of him.

    U.S. Bank Branch - banks - Updated July 2026

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