this dental practice should be renamed Dentist from hell. There is not one thing positive about this place. They are scams. And all of them are unqualified. I got upper in January 20 25 and cannot even eat a blueberry without them falling out even using excessive adhesive. The so-called Dentist only pulled my three teeth and had absolutely nothing to do with the making of the plate using instead untrained clerks.I have gone back seven times and he has not even acknowledgedthe problem and only says they look good to him. I am writing a complaint to the Pennsylvania board of about this practice . read more

Con the elderly and do very poor work! The inside is out dated and smells like sewage. They also do not have contact info for management. Whatever you do, do not pay upfront! read more

My smile has been ruined by Dr. Daniel Rader. Crowns that don't fit properly, overly large crowns, darker shade that does not match other teeth. Crowns that easily chipped.. I'm now involved in a law suit with them, seeking a refund and other court expenses. Marie Stone read more

I am a new patient at the North Wales office and find them to be very accommodating. I was able to get an appointment 5 hours later on the same day I called. Kiana and Beverly were most welcoming and friendly, like I had been a long time customer. Doctors Denmark and Thackler, along with their assistants, have a kind and caring manner that makes you comfortable in what is usually a tense filled situation. I look forward to returning and completing my sequence of restoration work by these 2 professionals. read more

I did a lot of research before selecting Universal Dentistry. I needed three implants and saw four other dentists before selecting Universal Dentistry to complete the procedure. Universal Dentistry came out as the most reasonable financially. I knew it would take up to six months to complete the implants. Now, I finally have my smile back. The results have been remarkable, and it's nice to have the confidence to smile again. The staff at Universal Dentistry are professional, friendly and very knowledgeable. Their front office is extremely proficient in providing the information you need to submit an insurance claim. They do not accept insurance. Do your homework when going into extensive dental work. See other dentists, and how much they charge. I'm sure you will end up selecting Universal Dentistry because of their competitive pricing, and their professional and friendly staff. read more

this people are thrives they do terrible work and still from a credit card you must keep on file I was charged for work they never did and had issues for the work they did do I asked them to give me my records and they charged me for the job I refused for them to do and wouldn't give me my records I'm in the process of trying to get my money back with a lawyer DO NOT GO TO YJIS AWFUL PLACE !!!!! read more

Excellent care! Outstanding staff that was able to calm a nervous patient!. The dentist was extremely kind and patient!

Scam dirty office 1500 for implant then reached 3500$ 500$ for cleaning and X-rays stay away!!! Advertising one price give another pay more than if they took insurance!! read more

I work at a another dental office that we had a mutual patient that just needed some records. The patient said that "she was very rude". I thought maybe they just had a bad experience but I tried to call myself for them to get the info & spoke to AMY who says she is the office manager when I asked to speak to them bc of her rudeness. She snapped at me saying they need to fill out a release. I told her they did already in November. Mind you were in March. She said that we gave you the info last time and I said unfortunately we don't have it & can I have it again and she said that she has 30 days to get it to the patient and us???? At what point do we think this is ok Patient care or how you should treat your patients. The 2nd time I called back she said I was calling on the new patient line and hung up. I would imagine your corporate office or owner wouldn't be ok with her treating other offices or their patients this way. I tried to find a corporate # but could not so I suggested they call the better business bureau. She needs to go! This was also the North Wales location for other people reading this. read more

I scheduled an appointment to have partials for upper and lower. I advised the staff that I needed two teeth removed and had an appointment with a dentist who accepted my dental insurance. the Dentist did sit with me and said he could take out the two teeth, but I advised him again, that I was going to where I had dental coverage. I told the staff that I needed partials ONLY and was shown the options available to me. I was also told that the two teeth that were to be removed would be marked and when the impressions were made, they would not be in the partial, and as soon as the two teeth were removed, they could put in my temporary partials until my gums healed. I was shown the partial dentures and selected the acrylic partial because the flex, which I desired, would cost too much. I thought we were all on the same page. There was a mix up with phone calls and message, but I over looked that when Amy doubled check her notes and realized she made a mistake. When I arrived today for my temporary partials, I was told that I had order full dentures, and that was the impressions that were made. I could not use full dentures, because I only had two teeth removed!! I was so upset at the deception this office practiced that I called the finance company and asked for a refund and I would not recommend this location to anyone's pet, let alone a human being. read more

Devastating experience at the North Wales Universal Dentistry to the tune of $2000 and numerous visits. Don't ever go here. There is no corporate number for any type of recourse, you are just screwed out of your money. My money is very limited. A bridge that was in my mouth for 30 years came out. I went to three dental places and got prices on a partial denture or another bridge. I decided to get a bridge at Universal Dentistry. Three bridges broke and came off, all within 30 days. I was then informed that the dentist was no longer there. I asked for my money back and was told that they would only give $1,400 back of my $3,400 and would do two crowns and a partial denture. I am now "tinsel teeth" with a partial denture in. At the other two locations I requested the flesh frame, but was never asked my preference here, and with all the trauma of three bridges breaking within 30 days, I didn't think to request it. I am screwed, and I am trying to prevent you the same fate. read more

My dealing with this company has been has been nothing but unprofessional. The first red flag I should have realized is when I had to pay the entire bill up front before the work was started. I first learned of Universal Dentistry from Commercials on TV boasting of quality and affordable dental care. This had to be a good place..right? Wrong..That is not what I received. What I was promised was 2 dental implants with a beautiful bridge .What I got was months of agonizing visits. Visit after visit with numerous molds of my mouth. Each time the teeth were never right. After the second attempt I was told this was as good as it gets. I refused the teeth and again a mold was taken. After the third attempt the teeth were placed and out of shear exhaustion i went home and was told I was going to have to get used to them. I couldn't get used to the teeth biting the inside of my mouth and drawing blood so I called them. Please come back I was told the dentist who did the work is no longer here. We have had many complaints about that dentist. Flag number 2. I met the new dentist who promised he would correct the problem. Another mold, which is now the 4th mold. I was excited that now I would finally get my bridge. Wrong again. I never got the bridge. Instead I endured pain placing the teeth. I made the dentist stop. Flag number 3. X ray was taken. I had to go immediately the following day to an oral surgeon to have one of the dental implants removed from my sinus cavity. Who is going to pay the oral surgeon bill? They did. I was told the implant failed. Implants may fail but don't end up having to be surgically removed. I was told come back and we will fix the problem. I said no thanks. I am now since 7/2014 without teeth and had to go to my dentist and pay 2500.00 for a temporary partial plate. I was refunded for the bridge that was never delivered. This refund was only given after numerous calls by both myself and my husband. I want a refund for the so called failed implant. They said the implant that was pushed into my sinus cavity was considered a failure. That was not refunded in the amount of 1150.00. I requested that refund and was ignored. These incidents happen I was told, it failed and we cannot refund you. I was told by the oral surgeon that another implant may not be in my future due to this incompetent dental work. I will need to wait six months for this surgery to heal. I am only hoping that my sinuses are not damaged by the invasive surgery of removing the implant. Any decent Company would have refunded all of my money with an apology. What I endured was a far cry from quality care. I never received one call from Universal Dentistry to see how I was doing. I work in the Medical field and we care for our patients. Shame on you Delete review read more

When you call about prices be sure to double whatever they tell you. Make sure you are ready to make a "long" commitment because they don't tell you how long things will take and what you are in for. I had to give them at least one star but if I could have not given them one I wouldn't have. read more

Terrible experience! The hygienist Mary does all the work, and all of the fillings she did for me broke. Also, she smells of smoke and was swearing a lot. The two dentists I saw (2nd one was just back from maternity leave) told me more things needed to be fixed and total was going to cost my $8000. They also want all the money up front, and give you hell when you want a refund. So disheartening, especially for someone who has been to the dentist a lot and has anxiety about going. If I could have given negative stars, I would! read more

I had a complete set of premium dentures made about 2 years ago. While eating a chocolate covered pretzel the other day one of the front teeth fell out!!! I was told that this can happen & it would cost $99.00 and would take 1 hour to repair.I have been wearing dentures for many years & this has never happened. I made an appointment with another dentist because I do not have any trust with this office. I would not recommend them at all. read more

The plan that Dr. Reedy set up for me was partially followed. Dr. Sampat has done the majority of the work to date. This office rotates dental assistants around from office to office, the exception is Mary who never rotates out. Mary is rude to patients 60 yrs. and up. She skipped putting cement in a crown and Dr. Sampat put it on anyway. That crown fit tight, but popped off within the third day while I flossed. Dr. Sampat blamed my flossing technique for the crown coming off until I disagreed. Then Dr. Sampat and Mary said it was a bad batch of cement, this crown had no residue inside it. Then Dr. Sampat told me I left food on my front upper crowns. I wasn't rinsing the toothpaste off, I do now! He became agressive and told me those two crowns, two veneers on the outside of the crowns, and a damaged crown (that Dr. Reedy said could be repaired!) had to be replaced immediately. The first set of crowns from prep to permanent took five weeks. This last set took three weeks. Dr. Annen was supposed to put the new crowns on, but Mary decided to rush and put them on, even when Dr. Annen tried repeatedly told Mary to stop. Myself and Dr. Annen never had a chance to see the crowns. When I got home and took a look, I was horrified to see that Mary ordered color C1 not C3. I called Universal Dentistry and was given an appointment the next Monday with Dr. Kim. Dr. Kim verified that the new crowns were C1 and do not match the first set of crowns that are C3. Mary said the crowns can be replaced and it will cost me. I didn't tell them that I was recording the appointment, I told Mary that I am extremely unhappy and I will not pay anything. Mary went to check on the cost and told me that it will cost me $350.00 in lab fees. I told her I will not pay anything. Mary went and checked again and told me that it will not cost me any money. I set up an appointment for the next Monday. I DO NOT want Mary having anything to do with my dental work. Mary is doing this because I refuse to order my upper partial and night guard. I cannot afford Universal Dentistry. Mary deserves to be fired and never allowed to work in any dental office in this country. I canceled the appointment to have these crowns replaced. read more