Exceptional quality, expedient turn around time, professional product which positively reflects upon their client(s). I recommend Universal Press without reservation and go no where else for my printing jobs! read more

This may be a small business but they do big work Not only did I receive my order much quicker than I had expected, but also at an affordable rate Big shout out to Ben read more

Family owned and operated. Mary Johnson of Universal Press has provided amazing, good old fashion service for our company. She does Graphics, design, printing of our brochures, letterhead and business cards. I love doing business with Mary at Universal Press. read more

Our investment club has been using Universal Press to print our Books for our monthly meeting for the last few years. We have never had a problem and they always make it so easy! We email the packages in the day before and can pick them up mid-day. Their prices are the BEST and we so appreciate Mary & Ben so much for all they do for us! Thank you! read more

Always happy to support this local print shop. When you want quality work for a fair price, skip Vistaprint and come here. They have printed out marketing material and business cards for me and the difference is the pride they take in their work. When one of my design files was slightly too small for the page, the owner shaved down the sides of our prints so that it remained "full bleed" printing at no additional charge. She wanted to make sure the final product looked good when I came to pick it up. Super customer service. Surprisingly fast turnaround time. read more

If you are expecting better customer service from this local printer compared to the big guys forget it. Save yourself the headache of unanswered emails, unacknowledged voice-mails, incomplete projects and rude customer service and just go to Office Depot of Kinkos! I wanted to support this local business but have been very disappointed. Mary Johnson has absolutely no concept of customer service and will never go the extra mile to assure you are satisfied and that the job is correctly done. I recently gave them a project that tipped me over the edge and her arguing about it just made it worse, she has no customer service qualities, can't be bothered to do her job and just plain doesn't care....period. Sorry, but people skills are required for being successful in this day and age. If you are considering using them for business project with deadlines and depend on a printer to actually do their job well then save yourself the headache and just spend a few more bucks and go to Office Depot or Kinkos where your project will actually look good and be done on time. I have never received a job from a professional printer where I had to finish the project myself....disgraceful. Will NOT be using this place for my companies' needs anytime soon. read more

Attitude - fail Helpfulness - fail Customer Satisfaction - fail I had to go to another location just to cut the prints they did for me because I was met with such hesitation when I told them the size of my order. I don't care how long you've been in business but if you don't strive to change what you're lacking in then your demise is inevitable. read more

I stopped in because I had noticed this place a few days ago. I was getting fed up with fedex. So I decided to try out a local print shop. I was very pleased with the service I received and the suggestions on paper and color options that would best suit my purposes. Their prices were fair and they even folded the brochures for me which I was not expecting to be done. Overall it was very pleasant experience and my Trestles Chiropractic brochures look awesome!! Will do business again. read more

Universal Press - Awesome brochures for Trestles Chiropractic! - Printing Services Near Me - San Clemente, California

Universal Press did an awesome job with my family reunion book. I wanted an 8x11 book but was able to provide only in an 8.5x5.5 format. Mary Johnson was able to enlarge it to a 7x10 book and it looked perfect. All the pictures and text did not appear to be enlarged. Two weeks after the job was completed, I discovered that I was missing some pages. Mary responded very quickly with a solution and had the additional pages printed and attached to books within a couple of days. In addition, I did not have the time to pick up the books during business hours so Ben graciously waited for me to pick them up after business hours. I would recommend Universal Press to anybody. read more

Great customer service from Ben and Mary at Universal Press. I needed business cards and brochures for a trade show in a hurry. They put together the graphics and artwork and I got them the next day. Great quality and a really good price. I will be using them for all my printing needs. read more

Mary at Universal Press service was excellent the quality of my brochures was great and she got them done on the same day. I highly recommend them for all my printing services. read more

Mary and the team at Universal Press are the absolute BEST! They are excellent at what they do, always on time and many times have rushed orders for me without any hesitation. The entire team is so friendly and helpful. I can always count on them to produce beautiful, high quality work. I HIGHLY recommend Universal Press to all. Thank you! read more

I can't believe I haven't already left a review for this shop - I've been using Mary and her staff for the past eight years at least and have never had anything but great results and service. Same goes for the people I've referred to her; they all were very pleased. I almost have to wonder about the two whiners that gave the bad ratings ... tend to believe they're BS. This place is legit from design to production to bindery - 'nuff said. Thanks, Mary!! read more

These guys are great! Quality work, quick turnaround times and affordable. The personalized service is what separates local places like these in town. We now use them for so many different types of print jobs at our nearby San Clemente business. What more could you ask for! read more

I tried to support this very local company. The owner has been everything except helpful. I had one of my employees pick up an order from her facililty and when I saw the receipt immediately knew we were overcharged. Sent my employee back to figure out what happened. Mary said she did not have time for this she was closing in 10 minutes it was 1230 PM on a Thursday. I told her no worries lets just get you paid correctly so then we can get out of your hair. She attempted to offer me a 20 credit on next order in which a calculation in my head I knew was over 20 bucks due back to me. I said no lets just calulate this out so I can get you a new check it should only take a minute my employee just left your office. She then quickly spit out the new number including taxes i double checked the math and yeah right on the number is right but Mary why was it wrong to begin with? You obviously know your pricing and the taxes. I feel like you took advantage of my employee and if you didnt take advantage of her you definitely made a mistake and instead of handing the problem you were rude and didnt have time for us and offered no apology . Take your business elsewhere for someone who is honest and cares about their customers. Bills do not pay themselves Mary. Have an awesome 2019. read more

I have been writing the newsletter for San Clemente Villas by the Sea for several years now. I hand over the content to Mary at Universal press and she does magic with it! I honestly don't know how anyone would go anywhere else! I love her "can do" attitude, her willingness to implement anything we ask of her, and how quickly it all gets done. Universal Press, total pros from start to finish. read more

I had hang tags and business cards made from this business. I was really happy with the quality and the little time it took to have them ready. The reason why I gave them three stars is that when I returned two months later to get more hang tags they told me that it would be more money. They told me they had made a mistake the first time and they had charged me less. I just wished they had told me when I had that first job done that the next time I would pay more money. When I decided to go there I didn't even bother to get quotes from someone else because my family has been working with them for years, so I thought I would just go with someone I already knew. If next time I go back to them, it will be after checking other local businesses. read more

Mary and the team at Universal Press are FANTASTIC!!!!! Best work we've found anywhere!!!!! Thanks universal press, you guys rock!!!!

This place was AWFUL! Service was terrible! Attitude by management was even worse. "Mary" was completely unprofessional. Product was less than satisfactory. Do yourself a favor and go elsewhere! read more

Universal Press has consistently done remarkable printing work for us for years. From our business cards, to a Valentines Day greeting, to our 4-part invoices, Universal Press has delivered on -time, high quality and affordable products. Mary & Ben are very friendly and easy to work with. Mary can work her graphic magic on any project. They are family owned & operated, and give back to our community. We highly recommend Universal Press without hesitation. read more

SUPER HAPPY with Universal Press!!! This review is long overdue, but Ben Straley helped me with a very detailed project a few months back and totally nailed it. I am forever grateful! Trust me..this place is it! Thank you! read more

Universal Press did a fantastic job on a rush order for a school printing project. The owner, Mary, knew exactly what we wanted and she offered great suggestions to improve our project. The quality was outstanding! We have previously done invitations, business cards, and Christmas cards with Universal Press and have been extremely happy every time. Quality in both color and design. I recommend Universal Press and it's a win win - high quality work and you get to support a local OC business! read more

Owner had a very negative unfriendly attitude and the quality of the work was poor.

Mary has done the brochures for our church's fundraising auction for the past five years, and has done a great job every year. She gave me great advice on paper stock, and helped me with things I didn't know I needed (trimming the edges flush after folding). Everyone is always impressed with the quality when they see them, and she has saved us money vs. Kinko's, besides. read more

Universal Press printed 300 color programs for our PEO event. As before, the quality of the printing is outstanding. Mary Johnson and her staff take great pride in producing quality printed projects and are so nice to work with. Our PEO Chapter enthusiastically recommends them to anyone wanting quality at a good price. read more