I first hired them a few years ago to replace my AC system, and the experience was…read moreoutstanding--professional work, fair pricing, and everything done right the first time. Since then, Brian has become my go‑to HVAC team for anything related to my rental property. What really sets Droptine HVAC apart is their honesty and integrity. Over the past few years, they've come out to my property multiple times to troubleshoot issues for my tenant, and not once did they charge me for those visits. In a world where quick upsells and unnecessary charges are common, this kind of honesty is extremely rare. They consistently show up on time, explain everything clearly, and genuinely want to help rather than profit from every call. It's hard to find service professionals you can trust--Droptine HVAC is one of those rare finds. If you're looking for knowledgeable, reliable, and truly honest HVAC service, look no further. I recommend them wholeheartedly.

Brian and the guys at Droptine did a phenomenal job replacing my evaporator coil. Honest team and…read moregood family-run business. He was really easy to work with from the start, always super informative and never pushy. He always got back to me quickly (I had some parallel home warranty things I was navigating at the same time and he also helped explain what was going on), and showed up when he said he would. That kind of reliability is hard to find! Overall, a smooth experience and I will 100% use them again, and recommend to all my friends. You should hire them too!

It was the first 80 degree day of the year and my ac would not come on. I called and Keith came out…read morethat day, a Saturday, and quickly had my unit up and running. Then he checked the Freon in the outside unit and the temperature drop in the house. Once he was satisfied, he also agreed to check a leak on my roommate's washing machine. It wasn't fixable, but he saved us an additional service charge to learn that. Then his fee was extremely reasonable. Thank you Keith- I'll definitely be calling you again!

Can there be a worse time for the AC to go out than Saturday afternoon on Labor Day weekend? I…read morecalled the Randolphs on Monday morning, fully expecting a return call on Tuesday when business hours resumed. To my surprise and delight , Mr. Randolph called less than an hour later and was at my home in the time it took him to get here. Family owned, professional, and thorough, the Randolphs will have all my HVAC business from here out. PS I wasn't gouged for "emergency holiday" like some companies will do. Very fairly priced.

Just coming out of the latest Texas freeze, and our heating system worked flawlessly, in large part…read morebecause of the excellent maintenance performed by Lockey. They have never failed to take care of any issues, and since we've been using them, we haven't HAD any chronic issues. Greatly appreciated service, when the weather moves through the Texas extremes!

Worse people to ever have trusted in my house . They came left a mess , didn't even seal a pipe…read morelike they should have . Which led to water spilling all over my master bedroom . Then when I talk to their president Randy . He acts like he was going to take care of the problem . He has t paid for the water damage nor the home restoration . And two months later and my supposedly new A/C unit has another problem . These guys are amazing at being incompetent. And setting up faulty equipment . I'm disgusted with their services and how they have no pep on their step to fix it .

Fantastic service and speed. Requested service after hours and they dispatched a tech the…read morefollowing morning. Technician was knowledgeable, personable, and thorough. Will certainly call Alltek first for all my HVAC servicing needs.

I highly recommend Alltek. Our HVAC went out and they quickly responded to get it running again. We…read moreneeded some parts and they worked late into the evening to ensure that we were able to get the unit fixed so our weekend wouldn't be hot!

I paid for a brand new a/c and it will not cool down my house if the outside temp gets over 85°…read more The condenser looks like something for a motorhome. Do not recommend sorry. Invoice number 24905

Not a trustworthy company. They installed a drain trap for my hvac drain pipe that was causing…read moreissues incorrectly. A few months later it had a clog and water overran to the backup. I asked them to come fix it since they did it wrong (didn't cap it) and help address the issue it caused before I got water damage. Not only did they refuse the office woman said I got a refund of the work done. They charged me like $260 for that and that was a lie. They didn't refund anything. Don't trust them. They'll do it wrong, refuse to fix, and then lie to you.

Antwoin is amazing! Very communicative and easy to work with. He is professional and fast, open to…read moreexploring the best outcome for the customer. This is a man who respects his reputation and works hard to earn your business - so give it to him!

Came out on short notice on a Sunday and got my AC running again! Very polite and professional!!…read moreGreat service

Fantastic service, extremely knowledgeable and very reasonable pricing. Joseph got my house cooling…read morelike never before and I won't use anyone else from now on. Quick to respond and does the job right. I went through three A/C guys that charged outrageous amounts and could not get my house cooling like it should.

Good communication, on time , detailed/observant, courteous/respectful, proactive on future needs,…read moreprice friendly. Owner very personable.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.