Stop in to purchase fishing license for the weekend adventure…read more The young lady at the front register was friendly, even when she is multi tasking with assisting other customers with returns and phone calls . She greeted each guests as they walk in, also acknowledged my presence while waiting in line. Great location for sports events attire and leisure activities as well. Such as camping gears , hiking , snow activities and sports equipments and attire.

Had a bad experience today Thursday 9/18/25 around 4:30pm. I went to pick up some baseball socks…read moreand a belt for my son. The first employee I asked had no clue where I could locate those items as a bundle. A supervisor with multiple tattoos approached the register and rudely asked what I needed. I asked her the same question and responded as if it was a bother to show me where it was located. She pointed over there. The item was not visible and hidden behind a lego display and boxes. I will not be returning to this location, I would rather drive more miles for better customer service experience.

I love this Hibbett store!! I always come here and they stay having shoes and fly clothes!!! The…read moreservice is always good and fast!! They always greet you and ask if you need any help!! They have all the apparel for women, kids, and men. Good value and all the shoes that just released!! I love coming here it never disappoints me !! The value is good too!! The store is always neat and clean! -Marshay D.

Do not shop here at this store…read more. I bought a hat from this store and went back the very next day to return it. The only thing "wrong" was that the flimsy barcode sticker had fallen off -- something that clearly wasn't my fault. The hat was brand new, unworn, and still had its other tags attached. All I wanted was an exchange because he didn't realize it was a fitted hat and wanted a snap back hat.. Instead of offering any help, the manager, Jenna, not only refused the return but tried to claim there was a "hair" on the hat, as if that justified keeping my money. The accusation felt insulting and completely unnecessary. Everyone tried on hats in the store so to claim a hair was on it was absurd.. it was unworn and still in the bag.. The corporate office does not have a phone number or an email that works.. you must get on their website and talk to a bot and then a human and then they will email you back in a few days.. still waiting on my email.. Here's the kicker: when I drove back to my local store, they immediately offered to exchange or refund the hat with no issues at all. Clearly, the problem wasn't store policy -- it was the way Jenna handled the situation. I left feeling disrespected and taken advantage of, and I won't be giving them my business again.

Service and the employees attitude. The were standing around and weren't helping customersread more

David has helped me a handful of times when I call over the phone to when I walk inside & goes the…read moreextra mile to answer my questions about pricing and availability. He has given me only sincere customer service and attention even when work commands (customers & paperwork & boxes to unload) are everywhere for that I value this location!! Also shoutout to Yelitza too!! Her and David were breaking a sweat all morning today with me bugging and didn't give one bad vibe!!

Juan in second floor. Excellent service. Thank you Juan…read moreThis place is very well decorated Price are good Wide selection of sporting goods

I had a really frustrating experience at Bass Pro Shop today. I waited almost two hours at the ammo…read morecounter just to be helped. When it was finally my turn, the employee refused to even run the California ammo eligibility check on my driver's license. The reason? My license shows my city as "Rancho Cucamo" instead of spelling out "Rancho Cucamonga." This is a standard DMV abbreviation because the full city name is too long to fit on the license. Instead of simply running the check and letting the system decide, the employee said he didn't want to process it because the city wasn't spelled out fully. Waiting that long just to be turned away for something printed by the DMV was extremely frustrating. I understand stores have to follow California laws, but refusing to even try the check after a two-hour wait felt unprofessional and like a waste of a customer's time. Hopefully Bass Pro Shop improves training and customer service at the ammo counter so others don't have to deal with the same experience.

If I could give zero stars, I would…read more I purchased a 24 oz insulated Dodgers chrome draft cup from this store on 12/11/25 for $40 as a Christmas gift for my husband. He opened it on 12/25, but we didn't actually use it until mid-January. On his very first use, the coffee spilled all over him because the lid was cracked. I tried to avoid driving an hour back to the store, so I searched everywhere online for a replacement lid but couldn't find anything even remotely close. My last option was to return to the store to see if they would replace the defective lid. Unfortunately, I was told the return/exchange window had passed by just three days (01/15), and the employee refused to help. He even called the manager, who also said there was nothing they could do. When I asked where I could buy a replacement lid, the employee didn't know and mentioned that other customers have had the same issue with this type of lid -- which makes this even more concerning. To make matters worse, the only solution offered was for me to buy another insulated cup. That felt like a slap in the face considering the one I bought was defective. Because this was a Christmas gift, it sat in a gift bag for a while, which caused the defect to be discovered too late. For a store to refuse to help over three days, especially right after Christmas, is unreasonable and poor customer service. I will not be shopping at this location again.

Beware this place, we got ripped off by them and they will not stand by their word…read more My wife bought 2 MLB mugs and was charged 24.99 per mug but the mugs were labeled 17.99. When my wife caught the issue they refused to make it right. She called later and got a manager who said they would send out a refund...that was nearly a month ago. Scam! Bait and switch! Do not shop here.

Went Memorial Day around 12:30-1pm! Shoutout to the 3 workers in the shoe department! It was soooo…read morehectic I felt so bad asking for help , when I did , they got the shoes I wanted to try on pretty quickly ! I saw all 3 ( 2 girls & one guy) run around dealing with SO many people asking to try on shoes or questions!! They did awesome for the craziness thrown at them!! Great shoes for a good deal!

R to the E to the I! A sweet spot for all the things about outdoors for you and I. And would I lie?…read moreHere are some facts you can't deny! It's the largest consumer co-op in the U.S and members only pay a one time fee for a lifetime membership! How sweet can that be! Ok besides that, I was here for the coffee pour over packs. Yes they actually do carry that and these days with the prices of coffee going up why not stock up on a few boxes in case it gets worse! Other than that they carry top brand gear for almost all the outdoor needs. Plus! They have snowboard and bike service for a quick tune up for the weekend or weekday adventures. Service is really good and there's always someone roaming around. And that's my take, Peace

They carry ZERO fishing supplies!!!! They seem to be good…read moreppl but tjeu do not off help!!! I literally walked by an associate looking lost on purpose and confirmed my theory: They either are clueless or just dont give a fu$%!!!!!

Went here on November 11th to purchase 2 bikes for my sons for Christmas. I was told by the sales…read moreassociate when I bought it that it was a 90 day return policy (also indicated on the receipt) and it would be no problem to return if there was an issue as it was a Christmas gift. Well here we are and there are problems. I bought a pueblo 20 bike for my son and it makes a noise in first gear, the chain slips off almost constantly and the brake line fell off too. I went to the store today to bring it back to exchange it and was told my the front end lead that bikes have 24 hours to be returned. I told her that was NOT what we were told when we bought it as it was a Christmas gift. She had no empathy or anything as my 7 year old son was with me and it was awful to have to tell him a big corporation lied and won't fix what's right. I am going to email corporate and bring this to social media. So good luck Dick's, wish I read the reviews before purchasing anything from this company. STAY AWAY!!!

I have been a past customer on several occasions. On this visit I they I arrived at 9am. The owner…read moresaid in a text that he would be open at 9 am. He wasted 25 minutes of my life waiting for the store to open, which they never did. I sent several emails telling the owner I was in their parking lot. He never had the courtesy to give an explanation. He then texted me an hour later and said, "It is never our intention to waste a customers time." No apology... I was hoping for some gesture of resolution. I'm sorry to say this is the last time I would do business with this warehouse company.

Very reasonable place to get fitness gear and gym equipment!!!! Five stars!!!Highly recommendedread more

This place is awesome for baseball and softball David is the best . If you're looking for gear…read morethat's the place won't be overwhelmed by big box stores this is specifically baseball . It's worth the drive you will not be disappointed.

Protech - My Go-To for Softball Gear!…read more I was looking for some new softball gear and a friend recommended Protech. I was amazed by the customer service and the variety of equipment they offer. There were so many choices, and the employees were incredibly knowledgeable, helping me find exactly what I needed. I'll definitely be coming back here for all my future gear! Amazing prices!

A lil' something for everyone…read more Portrait studio. T shirt printing. Jewelry. Jewelry repair. Cell phone repair, covers and sales. Nail spa. Hair salon. Acupuncture center. Ear piercing. Work clothes, medical outfitters. Great snack bar with fresh food and smoothies. Perfume and fragrance store. Shoe place from keds to work shoes to Uggs. Wigs. Fruit stand. Keysmith. Great prices. Good good deals. Cash only. ATM machine inside. Open daily except Tuesday.

The swapmeet just closed permanently January 19, 2026. The owner decided to retire after 30 years…read more John Shaparro closed business due to immigration raids cause the Hispanic community to not go into businesses due to fear of getting deported. As a direct result business slowed down and more than ten businesses were not able to pay rent. The swapmeet had over 50 businesses but the decline of business forced the owner to sell or leave business to another company. The vendors were great but . Also owner did not conduct businesses ethically several licenses and violations were reported so Bureau of investigative services, fire department violations locking businesses with gates during operation hours. It is ashamed the vendors gone , we wish them the best. As you can see previous pictures I had posted show that. Thank you for your business, you will be missed