This is actually a correction to a previous review The…read morereview I had posted earlier Was a mistake It was actually meant for another clinic altogether and I had posted it here by mistake I felt I got a fair evaluation during my dot physical I have non-insulin treated diabetes Which means I take non-insulin medications to control my diabetes They just wanted a recent A1C test from my primary care physician And since it was at or below 10 I passed So they didn't get ridiculous with their requirements I was able to easily find out what was required over the phone before I even showed up for the visit They basically just check for hearing, vision, numbness in the feet and hands, because diabetics can lose sensation in their feet and hands as a result of elevated blood sugars as well as excess protein in the urine Which can indicate kidney disease (It can also be a sign of a high protein diet such as low carb) Diabetes can destroy nerve endings Causing diabetic neuropathy So that's why the feet and hands are checked for numbness I've had DOT physicians ask for ridiculous things like a recent eye exam, a note from my doctor about my blood pressure, etc That's not even necessary if you pass the eye exam and blood pressure test during the exam If a person fails the eye exam while wearing their corrective lenses then by all means they should ask for a recent eye exam to make sure there are no eye diseases like diabetic retinopathy, Glaucoma and other conditions that can be complications of diabetes So they didn't ask for unnecessary things as part of my physical Which didn't put any undue burden on me as a CDL holder I feel that a DOT exam should be focused on safety for the driver and for all of the other drivers on the road And I felt that my DOT examination was just that It was about safety, not about putting and unfair burden on me, by inconveniencing me with unnecessary requirements I have also had dot examiners lie to me and tell me that things that they were asking for were legal requirements when they were not I have even been asked for a sleep study by other DOT physicians And I was told that it was law that I had to have one Which is not true That's actually nothing but fat discrimination Because skinny people can have sleep apnea too That did not happen here at afc So yeah if you're a non insulin control diabetic, just get a recent A1C from your doctor and take it to your visit And if everything else is good Like blood pressure, vision, etc You should be fine

I came into this urgent care as a walk in last week. I had hurt my thumb. It was bruising and…read moreswelling quickly; and I wanted to check if it was broken. Everyone that helped me throughout the entire visit: Robin Alley, Semone, Laurie, Danielle and Dr Brittany Congress!! Everyone was so kind and helpful. X-rays were done. And, a couple of days later, someone from the office called to check how I was doing! I was pleasantly surprised with an urgent care that was not only thorough but kind as well. If you need medical help, this place won't let you down!!

There is only one person working at the window and literally 5 million people in the lobby. There…read moreneeds to be another Plain of Action put into place. First of all, no one is social distancing from waiting in that round about line for registration. We all are wearing masks, but that can only protect you so much. Faster service needs to be implemented and more people need to be sent to their cars to wait. If you come as soon as they open be prepared to wait! I'm talking about long; like going to the ER!

I went in for a knee injury and the front desk refused for the doctor to see me and denied to even…read moreregister me. They refused to help me in any sort of way and I would not recommend going here. I would not recommend it to anyone. They are not professional and they are very rude / Ill mannered. I will NOT be going back.

Dr. Blair and Nurse Amanda was phenomenal. The experience we had was far beyond what we expected…read more The facility was super clean, the doctor and nurse was very thorough and took their time talking and explaining. They made it a very comfortable environment for my daughter because she was nervous. Total wait time was approximately 10 minutes before we got to the back. We were immediately triaged by nurse Amanda and the doctor came within 5 minutes of her leaving the room. I would highly recommend this Urgent care for children. FYI, They also are prepared for children with Sensory Processing Disorder and help accommodate them during their visit. This is awesome for my youngest daughter to know that she is being cared for in the best way possible.

They are generally really friendly and helpful. Instead of having us wait in the car like everyone…read moreelse, because our baby had an extremity injury, they let us stay inside in case they needed an x ray before she could get a room. Also they checked her thoroughly and discovered exactly what the problem was. Thankfully it was an easy fix. In addition the super sweet Dr gave her stickers!

Very nice experience at clinic. However, billing is the worst ever! Basic clinic experience, paid…read morefor all family members. Keep getting bills even though my accounts show paid. Every time I call before 5;00 pm, I get "Unable to answer phone at this time. Hours are from ... till 7;30 pm EST." Last week, I received a check refunding me for 3 of the 4 family member bills. When I call to address this, same response. SO, they took payment, yet refunded for 3 of the family members. Unreal!

I went in for a possible ear infection and the NP James, diagnosed me quickly and was extremely…read morehelpful and friendly. I'll definitely come back.

Emergency Room is Great. ‼ DO NOT give Birth here…read more They will literally try to control EVERY single aspect of your Birth and Delivery Process. The birthing staff was fantastic. The Postpartum Staff were Terrible. Only Great staff besides Dr. Lilly and Dr. Pause/Paws (however you spell it) are Blanche, and Angie. Oh, and the Social Worker. The Hospital Social Worker, Jessica, did her job so well, with Providing Skills and Resources. She went above and beyond. The One Lactation Consultant was also Very Helpful. Amanda was her Name. Honestly. I have pushed out FOUR Beautiful Babies. I know a little about how to push when delivering. I've Breastfed ALL of my Children. I don't need Random Strangers grabbing my breasts, and 6 eyeballs staring at me... and putting unnecessary pressure on me while I'm trying to do one of the most challenging things a mother can with her newborn. Honestly Ruined my First Moments with my Daughter. Literally had multiple mental breakdowns while I was there- from staff constantly entering and leaving, telling me what to do, how to do it, when to do it. Every time I'd go to sleep, I swear 20 minutes after... they would come in and wake you up. I was there 5 days. I got MAYBE 10 hours of sleep over the course of that time. It was like a Mental Torture Chamber. Overall, HIGHLY Stressful. Highly Emotional, SUPER distressing and Very Overbearing. Would NOT recommend.

the care I got at Park West hospital outpatient surgery was terrible! I went in for surgery on the…read moreright side of my lower back and when I came out of there my face was bruise so bad like something had hit me or I hit something hard and my whole body hurts so bad and I don't understand why that happened and I haven't had any response from Park West From the number that I was given to call, I've left several messages and have no returns. They don't care about you there.. I want some help from My abuse so I'm expecting for you to call me.

I went because my kid was sick. They were prompt without being rushed. They got to the root of the…read moreproblem quickly and gave me a plan of action and answered all questions faster than I usually get to see a doctor. This was probably the best experience I've had with a medical provider.

I have gone to this Urgent Care both in the height of COVID and recently (Fall 2022). Wait times…read morewere certainly longer the past few years, as COVID precautions prompted employers and schools to have doc proof of being COVID-free. They were absolutely swamped but I personally still felt that they had an organized system that was very conscious of patient and staff health. They even have a few exam rooms that have outside/separate entrances and will call you in from waiting in your car. Now that many precautions are lifted, it seems wait times are more normal. I checked in (Oct. 2022) on the Solv app via my phone and it shows wait time and where you are in line. The office called me when they were ready for me to come into the lobby and head back for vitals. It was right at my scheduled appt. time. Front desk staff was very friendly. Then, Pam brought me back and took my vitals prior to April heading in to examine me and chat about symptoms and causes. She was very thorough, patient, and kind. Sometimes, you feel like just another number in a medical office, but it is clear this staff genuinely cares about patients and their health. I only came to urgent care because my GCP is booked out several weeks(even for sick visits) and I was miserable. However, April mentioned several people use her at UC instead of a general care practitioner...and I'm not surprised. Co-pay might be pricier at a UC facility but the experience was as painless as a doc visit can get. I will only use this office when I have an urgent care need instead of others closer to home.

This clinic is ABSOLUTELY UNBELIEVABLE! I cannot say enough about how incredible the Drs bedside…read moremanner was. The staff was so understanding with my almost 70 yr old aunt who does NOT go to Drs!!!! They helped assure her and ran tests to discover what's been ailing her for over a year! Thank you thank you for helping her with compassion and care. I felt you treated her as if she was your aunt and I cannot ask for more!

Pre-register online and select a time. We were in and out…read morewithin 45 mins!!! Came right at 8am, with one other person coming in 5 mins after. The whole process was smooth and fast. I wish urgent cares in LA would take note.

Clean. Empty. Slow. Decent. 2 hr wait times from arrival to leaving including in the exam room…read more Confusing entry to parking lot. We were one of two patients, both waiting for a while. Nobody came in or out of the building + parking lot almost destitute. Waited for two hours, there were three workers. We waited for two hours total during the entirety of the visit. The physician came in, checked it out, said it was probably a cold, prescribed cold medicines and left. We were told we can leave when we're ready, and when we did, all of three of them were chatting (not including receptionist, who was at her station at the front counter throughout all the visit). There was nobody else there patient wise (nor we did we see any other employees) :/ The place looked clean, the building was very empty, eerie. The care quality did not lack anything in particular. I noticed nothing that snagged my attention in a negative manner other than waiting for two hours to get prescribed cold medicine. I'm giving four stars because (pro) it was sanitary, (con) long wait times, and (pro) we were prescribed medicine. It's okay and fairly decent if you don't mind wait times. There's always wait times anyways for clinics. Not shady. Clean. Only noticed trash in the trash can :) Clean parking lot. Wait time is a simple annoyance, nothing more. (Only one patient in your party being seen + there's only one other patient in the building = two hours wait time for our visit) If the parking lot and lobby look empty, you'll be good. Not sure about care experience if busier.

NP Salyards, at Summit Express Farragut, is the poorest NP I have ever had. Unprofessional,…read moreuninterested in the patient, rushes to get you out. Does not listen or explain. Seems the patient is a real bother for her. Very indifferent. Zero people skills, and 0 caring. Do Not recommend.

Sarah was absolutely the sweetest!!! I am self pay and they made sure they weren't charging me for…read moreunneeded tests and etc. Made me feel right at home with as puny as I'm feeling. I was in and out within 20 mins. Will only go here from now on! Sarah and her nurse are THE BEST