Friendly service and my clothes look amazing! I'm so glad they are in the neighborhood!

The Oriental lady that works there is clearly sheisty. This is the only cleaners in Michigan that charge their customers up front. The cleaning there is terrible. Most people ask for a refund that's why she asked everyone to pay up front. She has a guy in the back ironing people clothes on a ironing board. He's kind of hidden in the back. Also her prices are ridiculous. Do not take a chance here you will regret it. read more

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Dropped off a suit 2 days ago told them I will need to pick this up on Saturday which shows they're open, I drove out of my way to come here and I come back to pick up my suit on the day that I need it and they say they're closed nothing but a written note on the door, no number to call no heads up to pick up my suit sooner. The wedding is in 2 hours and this behavior is unacceptable, unprofessional, and incompetent. If they don't want terrible reviews maybe they should not provide a terrible service read more

The business has been around for long time. They have Great customer service and fast service. You have to pay for cleaning at time of drop off. read more

Got a winter coat cleaned that is all wool and dry clean only. Was $34 dollars (which is not as expensive as I was expecting) although I felt like they could have de-pilled the coat and they didn't. Although so friendly and very quick. read more

I've been going to this dry cleaner for 20 years. The elder owners have retired and the next generation is now running the business. Yet, everyone has been friendly and has done excellent work. I had an evening gown altered for an event where I was one of the mistresses of the ceremony. My gown was perfect! I always prepay so I can send someone if necessary. One day, I couldn't get back before closing and needed my clergy robe for the next day. They arranged for me to pick up my robe at the nearby restaurant. That is service above and beyond the norm. For all the reasons stated, I highly recommend this business. read more

I have been going to this cleaners for over 30 years. I stopped for about 5 years and came back and the 2nd generation owners remembered me and call me by name when I walked in the door 5 years later. Customer service is 5 stars, actual service is 5 stars. Keep it going!!! read more

Recommended by a policewoman, I found this place to be excellent. I appreciate their proximity, friendly service, and their exceptional work. Plus, it's affordable. read more

This is my go-to dry cleaner. There aren't any reliable dry cleaners in downtown, so I always drive up to midtown to visit University Cleaners. Don't judge their work by the exterior- it's deceiving :). They have been very organized throughout covid and are currently taking temperatures and minimizing the amount of groups in the store at one time (as of 5/14). They can also hem or lengthen garments, but will not do full alterations FYI. I had to get a dress lengthened and it wasn't cheap ($42) but they got it done in 3 days! read more

It's strange to see negative reviews about University. For 7 years they have been fast and done a great job with cleaning and alterations. Maybe I am putting too much weight on being greated by my name as I walk in the door but I think that has value and shows that this business cares about its customers and community. read more

I had a few good experiences here, but my most recent service ruined my vintage silk jacket AND a white blouse I planned to wear to a wedding this weekend. I'm absolutely devastated. Sadly I won't be coming back. read more

Very cheap, very quick service, and friendly accommodating staff. Very pleased with my encounter. Same day service as well! read more

University Dry Cleaners - Sports jacket - Dry Cleaning Near Me - Detroit, Michigan

I've been visiting here for years. Nicest people, quick service, reliable, never had a problem with any of my garments. I wish every business operated like this. read more

I use them all the time, for my big blankets, hemming my pants, and work clothes. They are sweet and on time!

Ugh, been meaning to write a review. You know in the beginning I used to like this place. But then I realized all of my clothes I have ever taken there have holes. I don't know what they are doing to my expensive clothes but they are ruining it. Now my clothes won't last and I'll never take back. All my expensive Jcrew & Banana Republic stuff. The last straw that really pissed me the fuck off was I brought in a beautiful Kate Space 600$ dress. SILK. See attached photo of how beautiful it was beautiful. Since getting it back there's oil stains or water marks that won't come out. Really fucking hyped they ruined a dress that I wore once. I hate this place now. read more

University Dry Cleaners - Dry Cleaning Near Me - Detroit, Michigan

Great people but ruined many shirts. Not sure if equipment is old but tear shirts and never say anything.

I have two suits and I always take them to University Dry Cleaners after a few times wearing them

These guys are the absolute best dry cleaners downtown! As a picky New Yorker with tons of dry cleaning- I love how fast and perfect their cleaning services are! I even trust truly high end items with them (Burberry, Ferragamo, etc)- and everything always comes out really nicely! Bravo! read more

Since I work at the University this dry cleaners is very convenient for me. Yeah, it doesn't appear clean, it's a little seedy, but they do a good job dry cleaning my clothes. Never had any issues with them. The only thing is if you park outside you have to feed a parking meter or chance getting a parking ticket. Me, I would rather put the quarter into the meter, but this new parking meter system in Detroit you have to go out of your way to get to the meter. Oh well, this is not the establishments rules/regulations - it is the "D"s problem or access to funds! I will continue taking all my clothes that need to be taken to the dry cleaners to this establishment because of the convenience and the workers inside have all been nice to me. read more

I've been using University Dry Cleaners for five years and although I don't often have a lot of dry cleaning for them to do, they have willing done a number of other small related projects including taking in sleeves on jackets, re-weaving a tear in a woven jacket, and washing/disinfecting a very nasty (but expensive) bag that someone left a banana in over the summer. They're nice, quick and I've never had any problems with them. read more

Great customer service with good personality, and quality dry clean/laundry service. Over the 2 years of using this place, I've never lost a button on my shirt. I have also had some pants altered, and the outcome was very satisfactory. Provides same-day service, open until 7 p.m. and on Saturdays. read more

Extremely fast service. My clothes are clean, but.... You know how if you iron stuff too fast, it puts creases and wrinkles in weird places? Well, literally everything that required ironing looks like that. The pleats at the ends of my sleeves were paid no mind, causing all types of odd wrinkles (as you can see). I specifically took business attire into them because I didn't want to have to do this myself, and it looks like I'll have to do it anyways. I only went here because someone suggested it, I'm going to stick with the one on Trumbull. When I've taken stuff into them it's always come out perfectly pressed. read more

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Passable service, usually. I've been here about half a dozen times. They do an alright job, but my most recent experience involved them giving me an outrageous quote on two repairs/alterations, which they only admitted could be done after I walked them through it (I suspect they just didn't want to do it). I will probably not be coming back (went to Knox instead and had a great experience for half the price). read more

I literally am near tears (mostly because of principle...I understand it is material). I have patronized with this cleaners since I moved to Detroit. I brought a J. crew double-serge cotton skirt here to be cleaned; when I went to pick up my skirt there was a black mark on the skirt. The male owner asked me to leave the skirt and he would get the marks out. When I return this week to pick up the "newly cleaned" skirt it was destroyed...I have pictured below what it looked like. The desk attendant advised for me to return today (Friday) and speak with the store owner to make it right, as they had been away for a funeral. The owner looked me in the face and said, "You brought this skirt like this with all the stains." Even the desk attendant knew he lied. Never ever patronize with a business that will look you in the face and lie. Please do not trust your well cared for garments at this cleaners. read more

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I brought in a cocktail dress to be cleaned. There was a stain on the front from a spilled beverage that I had pointed out when I dropped off the dress. They told me it was removed and when I picked it up, and upon inspection, it appeared to not be visible. When I got home in better lighting, the stain was very clearly visible. The dress is unwearable. I have also noticed they attach their tag label onto the item of clothing. The tag attached to my dress was attached in an area where it left two holes. This is unacceptable. If they need to mark their items, they need to find a way that will not leave holes in the clothing. read more

University Dry Cleaners - Two holes where the tag was attached. This was on the end of a sash for my dress. The dress is light colored, therefore very noticeable. - Dry Cleaning Near Me - Detroit, Michigan

They probably deserve one star, but I gave them a bonus because they're cheap and fast. That said, their quality of work and customer service is well below average. I went there for a few months because it was near my apartment, and I frequently received clothes with old stains that weren't cleaned, new stains that weren't there previously, and wrinkles. And the customer service wasn't much better. The employees are terse and dismissive. One time I pointed out a stain I wanted cleaned, and the person didn't even respond to what I said. I've recently started going to Clifford Street Cleaners instead, and they're much better. High quality cleaning and great customer service. read more

I wish I could give them zero stars. I saw they had low stars but they were so close to my house I figured I'd take the chance. I really wish I hadn't. I took 3 dresses to them. Out of the 3, only one came away undamaged. They checked my dresses at the start and everything was fine but then they called me back to show me a stain on a dress that was very clearly bleach and they insisted it was already on there (i dont use bleach in my house). Another dress came back with shrinkage. DO NOT EVEN CONSIDER THIS PLACE. take the extra 5-10 minutes and take it to a drycleaner with a better reputation. I wish I had. read more

I came here for probably close to a year consistently without many issues. I did get a few items back that had some stains but they were always able to fix it when they cleaned it again. However, about 3 months ago, I picked up a top from them to find that it had a huge mark on the front. I brought it back and they said they'd re-clean it, no problem and that it would be ready in a few days. After going back 3 separate times and it not being ready I was frustrated but finally it was ready. I was very disappointed to see that my forest green shirt was now black and the original stain was still there. Now, listen at this point I get it and mistakes, but my main issue with this is trying to pass it off to me like it was fixed when it clearly wasn't. They then insist that they can fix it and get it back to it's original color and they'll call when it's ready. Never get a call and every time I call the owner isn't there so I finally stop by to check on it and they were "trying to get in touch with me". I again gave them my number and also said I would look for the receipt for the shirt as they wanted to use this to make an insurance claim. I emailed and provided the receipt and yet again, yet to hear anything. At this point, I'm over the shirt but it is their lack of follow up and business practice that annoy me. If they're not going to do anything then just say that and I could move on but the constant "fixing" and saying they will follow up when they don't is unprofessional. They can make a claim all they want but it wouldn't cost them much to just reimburse me for the shirt and be done with it. It's also disappointing that as a once loyal patron they wouldn't take better care of relationships with their customers. read more

If you want your trousers to look like they were pressed with a waffle maker then this is the place to go. They can put horizontal, vertical and diagonal marks into the one pair. Go to Knox Cleaners. It's very close, better pricing and they do an excellent job. Don't be discouraged by the outside appearance; they know their stuff. read more

They're very sweet and welcoming! Always deliver by next day 4:00 PM whatever number of clothes one has. Their work is amazing. Always go back with clean clothes and No stains. read more

These people are so so nice! They do a beautiful job with suits, coats and everything in between. Very reasonably priced and quick. Highly recommend!! read more

All in all, not a huge fan. After apparently having been spoiled by my last dry cleaners, bringing my business here was a mistake. At first, they put so much start on my shirts that I could have used it as drywall, and they persisted even after I asked them to use a bit less. Then, I had a shirt that came back torn from them. When I brought this to their attention, I was told by the daughter of the owner that it 'wasn't possible' that they had ripped it, but that they'd be glad to mend it. She basically told me that I was lying and that I was trying to get something for free. All in all, it's alright, but their customer service leaves a lot to be desired. read more

After I complained, University Dry Cleaners re-cleaned the clothes free of charge. The woman behind the counter basically told me that the clothes will be cleaner if you bring them in first thing in the morning (I guess that the chemicals in the drycleaning bags run out later in the day?). I pointed out that it shouldn't matter when I drop them off - I am paying to have them cleaned! read more

I don't usually review on yelp out of fear of sounding like a self important weirdo on the internet, but just wanted to say I live near by and have used them 20+ times over 10 years. Cleaning is always good, always on time, I never had anything stained or damaged. I also had some Indian traditional wear with tons of rhinestones done here with a special cleaning process that's different than usual dry cleaning, I was nervous but the owners son promised me it would be OK and it came back 100% perfect. I've had 3 alterations done, two hems and a support strap repaired on a dress. All done well and on time. read more

University Dry Cleaners - Indian suit with delicate rhinestone work that they cleaned beautifully with zero stones missing afterward - Dry Cleaning Near Me - Detroit, Michigan

Used to be a good laundry mat until they hired the big black lady with a nasty attitude, she likes to charge more than average as if she owes the place. I am also African American so this is not a race issue but it is an issue of bad service and deteriorating service. read more

Ruined 4 shirts with brown stains on each shirt but they refused to acknowledge they did the damage. I'd been going to another cleaners for a year with no issues and 2nd cleaning in with University I loose 4 shirts. Worse part is they did not stand behind their work and offer replacement value or some type of compensation. Horrible customer service from the people I dealt with and just a bad business. read more

This cleaners either gave away my clothes or an employee stole them. When I went to pick up my clothes two weeks after I put them in for cleaning they did not have them! I had the original receipt so either they gave someone my clothes without the receipt or they were stolen by the owner or an employee! After numerous visits requesting either my clothes or compensation for my "Lost/stolen clothes", I kept being told that the owner would call me. I left it alone with the satisfaction of knowing that what goes around comes around. I will tell everyone i know NEVER to go to this cleaners. read more

Competitive prices, good service, quick turn-around. I've only used them once, but I was very pleased with my experience and I intend on continuing to use them in the future. read more

Shirts are always wrinkled after having them cleaned. Wrinkles are in the worst spots (ie. the collar, the cuffs). All in all a pretty bad job. Can't seem to find a good dry cleaner in Detroit. read more

Recommended by a policewoman, I found this place to be very good. I like that they are close, friendly and they do a great job. Affordable, too. read more