The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are…read moreoutstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it's by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he's willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!

Seventeen months ago I came to your store and got a wonderful eye exam from a real optometrist …read more Now I can only get a video-assisted exam which doesn't work for my eyes.It's very sad that a real doctor can't work in an eyeglass facility and the glasses are received via mail that you said were made custom. For me, right here in America had a big, fat China sticker on them and melted to where I couldn't wear them within 3 months, just being in my car. Out of the sun and off the roof horrible construction.

Warby Parker just opened at Birkdale! I came on a rainy Saturday morning and was in and out in…read moreless than 30 min. The inventory is massive and the customer service is great. The team Is very knowledgeable and they have a lot of staff to accommodate all customers. It's the perfect location and I'll have my glasses being shipped to my home in 2 weeks. I'll definitely return.

My mom and I are new patients with Lakeside Eye Associates. We both see Dr. Bradford Hearn and he…read moreis absolutely great! With my mom, he identified her need to have cataract removed and referenced an awesome surgeon. Today visit was as good as my first visit. As a new patient and the experience was just the same. Very professional and you dont feel rushed.

I had ann extremely unprofessional experience with Dr. Brandi Salazar. After she missed three…read morescheduled appointments in a row, I raised a concern about the lack of communication and reliability. Instead of addressing the issue respectfully, she yelled at me and told me she wouldn't be my punching bag. Huh? This was shocking and inappropriate in a healthcare setting. Patients deserve accountability, professionalism, and basic respect--especially when repeated missed appointments cause disruption and stress. Unfortunately I experienced none of that from Dr. Salazar. I DO NOT recommend this provider.

Quick, friendly with a good supply/choice of glasses. They help you pick the right ones for your…read moreface.

I came into this location on January 8 with my children for our eye exam. I paid for the contact…read moreportion and was told my samples would have to be ordered. I have contacted this office three times and was told my sample contacts are in route. The last time I was told my sample contacts would arrive by February 4, however I would be contacted of any changes. Today is now February 9 and I have heard nothing from this company since January 24. They have taken my money and I have received nothing in return. They act friendly in the store, but have horrible customer service. I would not recommend this company to anyone.

This office is amazing! The staff are fabulous - Dr. Flaherty and Leisa go above and beyond for…read moretheir patients in all aspects of service. Dr. Flaherty is incredibly knowledgeable, obviously passionate about her work, and really cares for her patients. And on top of that, the office space itself is welcoming, comfortable, and stylish. I recommend Monocle to all my friends and would give them 10 stars if I could.

Dr. Brittany Flaherty is a lifesaver. I had an eye emergency on a Saturday and she met me at her…read moreoffice to figure it out. Thankfully she was able to take care of it and had my eye feeling better within days. She's professional, friendly and her staff is too. I would highly recommend seeing her for any type of eye care.

I've been coming to this location off Main Street in Davidson for the last 4 years and see Dr…read more Schmidt who is amazing. She always has a pleasant demeanor about her, but most importantly she is very knowledgeable in her field of expertise. I would recommend this location if you are seeking an eye doctor and definitely recommend that you see Dr. Schmidt.

Save yourself time and money, AVOID this practice. I have been an eye care patient…read morefor many years and have never experienced such poor customer service. There are many other choices in the area. Unfortunately, insurance guided me to this specific practice.

I've had mixed experiences here, but my last visit crossed a line. I was two minutes late and…read moreneeded to quickly grab my phone from my car (as a single parent, it's essential I stay connected). One staff member acted like I needed her permission to leave the building, which was both unnecessary and condescending. During the appointment, the person fitting my glasses made inaccurate assumptions about my vision history, dismissed my input, and even physically hurt me during the fitting--with zero apology. When I politely corrected him, he brushed it off entirely. What makes it worse? I sent a kind, detailed follow-up email asking about important next steps in my eye care--lenses, drops, treatments--and nearly two weeks later, I've received no response. For a place that had no problem taking over $600 for glasses, the lack of communication and accountability is unacceptable. I don't recommend this clinic if you expect to be treated with basic respect or to receive professional follow-through on your care.

Beth F Went in for…read morean overdue eye exam. Trish did a great job of the initial exams. The technology/equipment was very up to date and well worth an additional $65 not covered by my VSP insurance. Dr. Lafone was very knowledgeable. I'm happy to have found a place to help keep my eyes in the best health possible as I'm getting older. Recommending to family and friends!

The staff very professional, friendly and on time. All my questions were answered. I will…read morecontinue to use this service on a yearly and as needed. thank you

Dr. Brandon Whiteside saved my wife's vision. My wife contracted Ocular Shingles several years…read moreago. My father had lost his vision to ocular shingles; so, I knew we had to act quickly. My primary doctor recommended Dr. B. Whiteside. He was great! He explained the entire multi-year process, risks, opportunities, etc. ahead of time. It's hard to imagine, or explain to anyone what was involved. The intense concentration and constant medicine adjustments etc. that he made were all effective. It worked, my wife maintained near perfect vision in the affected eye. He is now my Ophthalmologist as well. Best, most thorough, Medical Doctor I've ever dealt with.

I was overcharged by $60 from what they quoted over the phone and then lied to as to why (said…read moremultifocal), but the wait wasn't long and I did get my "exact same (single focal)" prescription redone. Buyer beware if you trust this place.

Been going here for years. Everyone has always been pleasant. Today I learned that some appts are…read morewith 'remote' dr, so if you have an eye infection they cannot treat remotely and you will have to return a different day when dr is physically in the office. And yes, pay again for a 2nd visit. When you schedule an appt on line you will not know it is a 'remote dr' appt. You also will not be aware the dr will not physically attend until they pull the screen over for them to talk to you. This was 'all fine' for eye exam, but it extended out the length of my session and it did 'zero' for my itchy eye issue!

Have been going here for two years. This year I've had some issues with one of my eyes not…read moreadjusting to the contacts ordered for me. I ended up having to go back for 2 additional appointments, the staff was very courteous and quickly fit me into their schedule. Dr. Joyce is genuinely a wonderful person and cares about ensuring the right prescription and products are ordered for her patients. Highly recommend this as your new eye doctor!

Excellent practice. Love Dr Adeleke. I got a quick appointment for an eye scratch when my regular…read morepractice couldn't accommodate me. All the staff is knowledgeable and patient. They helped me transition from glasses to contacts after all these years and were patient with getting me different trials. I highly recommend the practice!