Terrible people. The sign on the door says "no appointment necessary" but when you go in they say…read moreyou have to have one. They let you sit there for a while before saying anything to you though. I used to go here a lot then they closed down. When they reopened this is the kind of Crap you get now. The hours are posted til 6 but they close whenever they feel like it. I would give this place zero stars if I could. Beyond horrible. Rude as can be. And just average haircuts. Fairly sure they will go out of business again, and they totally deserve it.

*** LivingSocial voucher purchasers***…read more the stylist doesn't want to give you (us) the time of day and won't. I called 3 days in a row trying to make an appointment. THEY NEVER RETURNED MY CALL. Then they tried to book me out so far out it was ridiculous. That's not all! Was told the stylist is booked with her full-pay clients AND DOESNT HAVE TIME FOR THOSE OF US WITH DISCOUNTS! Guess they think we're stupid, too, because I checked their online schedule and it's clear for this week! Oh and only their REAL clients can book an appointment online. But if you're a regular and bought a voucher to save some money, they'll ignore you til you go away too.

I went and got a partial highlight with some lowlights and a cut last week. When I left the salon I…read morenoticed my color was stripey and uneven. I called them and they were super nice fitting me in the next day to fix it free of charge. When I left the next day I loved the color. However it wasent until I straightened it I saw she butchered my haircut. It was uneven and slanted. I will give someone a second chance any day, but once they need a third they've lost my business for good. I'm just not sure how she never noticed the cut was uneven by the second time I went to her. I had to pay another hair dresser to fix her mistake and she ended up having to cut an additional .5 in off my hair to make it even. I was very disappointed and will never be going back.

I give TODD BURNS 5 STARS! This was my first visit to the salon. I chose to go here after reading…read morereviews of Todd on other review sites. He's so awesome! He listened to me, gave his professional opinion & delivered an amazing cut & highlights! I found my go-to in Greenville, finally! Like I said, this was my first visit here, and upon arrival, I was not greeted or acknowledged by anyone for almost 10 minutes. The receptionist wasn't present, and the two female stylists in the salon had clients but didn't even acknowledge me. That gave me negative vibes instantly. Thankfully Todd was as amazing as he was to improve my mood.

It has taken me four years after moving to Greenville to find a stylist who truly listened and…read moredelivered exactly the cut I was looking for, and I finally found that with Elysia at Ella Rain Salon. From the moment I sat down, she was attentive, professional, and really understood what I wanted. Coming from a salon background myself, I had high expectations, and Elysia not only met them, she exceeded them. The cut turned out perfect, and I left feeling confident and so happy with the result. Highly recommend Elysia and Ella Rain Salon to anyone who's been searching for their go-to stylist!

Amazing!!!!!!!! Caroline is a wonderful stylist with an amazing personality!!!! They have free…read moresnacks and a wonderful vibe.

I love The Bombshell Lounge!!! Randi has been doing my hair for years (before TBL opened) and even…read morethough I've moved to New York since then, I come back to get my hair cut and styled by her! It seems like most of their reviews are on Facebook (43 five-star reviews) so I would check that out if you want more first-hand accounts (although mine should be enough ;]). The staff here are extremely knowledgeable, talented, cute, and fun. The space feels very chic, with beautiful floor to ceiling front windows to let in a ton of natural light. The pink/black/white/gold color scheme is professional and way cute. It's impeccably clean. The hair washing stations and the stylist chairs are all plush and very comfortable. Not only are they always on time, but they work very efficiently. I've never once felt rushed as a client here. If you know what you want, they'll make it happen. If you're not quite sure, they'll work with you to get you looking your absolute best. You are always welcome, your requests are taken seriously, and you never feel like a burden at The Bombshell Lounge. I am ALWAYS pleased with my haircut and style at The Bombshell Lounge. Personally, I always bring a ton of pictures (although now I trust her with anything so I just tell her what I want and she makes it happen). She works quickly and makes my hair do exactly what I ask for! She also curls your hair at the end of each appointment, no matter how little or how much you cut off, so everyone can tell you've been to the salon and are looking cute! PROS: On time. Work quickly. Knowledgeable and talented staff. Cute and chic salon. Great haircuts. Awesome coloring. Beautiful makeup. Walk-ins welcome. Appointments are kept to. Very reasonably priced. Worth every penny. Great for all genders. Complimentary coffee. Extra events such as blowout days and boot camps! CONS: Now that I know about the parking lot right next to their building - absolutely none!

Used this salon last year and loved my hair, decided to try the same stylist again. After waiting 8…read moredays for a response about if the stylist would have any opening soon, she finally responded and asked if the day and time she had available would work. I responded yes, following with pictures of my desired cut & color. Another 8 days passed, she never responded or opened my message. I told her never mind because It was taking too long for her to respond & I needed to have some type of child care lined up if In fact my appointment was booked? I never got a confirmation. She responded immediately about how she "posted" about how it was busy & the holidays, how her grandmother was in the hospital... also she sarcastically said "sorry I don't have time to have a full online consultation with you while my grandmother is in the hospital" ... all that is a good reason...But I just needed an confirmation. Even a simple "ok you're booked" even an "okay" would have been just fine. Hard to get an appointment or word in at this salon without being gawked at for not reading the stylist "posts on social media about her personal life".

My stylist is great! She has been doing my hair for years. The Salon is nice and clean, and I have…read morealways felt welcome. I love the fact that each stylist has their own room. I don't like listening to all the gossip in an open salon. The privacy is great! I can't speak for all the stylist there, but I can speak to mine, and she has always listened and helped me make good hair decisions. I can be a handful with my hair, and she is patient with me. She never makes you feel rushed. She books her appointments so that all her customers get the same treatment. Thanks Leslie, for being a great stylist and friend :)

never go here. I showed them pictures of exactly what I wanted and they chopped my hair off. I left…read morecrying. My hair looks like I did it myself. I don't know what to do I'm embarrassed and I don't even want to go anywhere I hate it so much. I should've never gotten a haircut I regret it, I should've just left the dead ends. I literally look like a guy it's so short. It isn't even on the sides. Nothing I told her I wanted with my hair happened. I'm out $50 and I still have to figure out how I'm going to live with my hair being literally terrible. The owner insulted me called me a whore, ugly ect. I guess the owners daughter can do no wrong. Will be contacting the board of cosmetology. Could not find her license on display anywhere. Save your hair and don't make the same mistakes I did

The first time I was here I was placed with Liz Garcia. I'm new to the area and was on the search…read morefor my new hair doctor. I sat with Liz, told her a bit about me, my hair routine and what I would like in a new hairdresser. I showed her pictures of EXACTLY what I wanted. She listened to everything I said, did not interrupt me and replied "I think we're on the same page." We indeed were on the same page. I drive over an hour to see Liz for each appointment. She remembers everything about my life, my family and my friends. She is an outstanding artist. Her attention to detail is remarkable, and you will walk away from her chair feeling like the god/goddess you are. See Liz, tell her what you're thinking and she will work with you. Overall, this salon has amazing customer service. I wish they wouldn't use sirius satellite radio. I wish they had a company instagram page with all of their products and before and afters, too!

My sister and I had an amazing experience this past Saturday at Studio 7 with hair expert Liz…read moreGarcia. I made a same day appointment with Liz to fix an outgrown/orangey color job, and my sister needed her hair colored. Liz was great at making me feel comfortable, explaining every step, and explaining realistic expectations. She made a point to get to know me and my hair which is really reassuring. Not to mention, she kept me in the loop every time she needed to leave my side to grab a product or towel. I really appreciated that! Its good to know what step in the process you're in and what she has to do next. I have a lot of hair, and for the first time, my stylist did not complain about how much hair I had. Instead Liz embraced my hair! I highly recommend putting your hair and trust in her hands!

This would have been our first time at this salon today but unfortunately we won't ever be going…read morenow. I went in to this salon over a month ago to schedule an appointment for my daughter's birthday. She wanted a simple asymmetrical cut and has been counting down the days with excitement until she can get her hair cut. Well, yesterday I received a call (a day before my appointment) asking if I could reschedule my appointment from 6:45 pm to 5:30 because of scheduling issues at the salon. I told her that would not be possible because I work until 5:30 and live in Spartanburg. She then asked if I could meet in the middle at 6pm. I said this would not be likely because of how far I live and the reason I scheduled that time a month ago was because I know my schedule. She insisted that I try to make 6pm because of their scheduling problems, I said I would do my best but it wasn't likely. We hung up. I then receive a text asking to confirm my new appointment time of 5:30pm. I was shocked to receive this text because I just explained to her that I definitely could not make 5:30. I call back. I told her about the text I received and said I wanted to verify my appointment time was not going to change and that I needed to keep the 6:45pm and asked her why I received that text. She was extremely rude and frustrated, as if this was my fault and said "I know ma'am but you will try to make it as close to 6pm as possible right?" I said, "I'll do my best but I want to make sure I still have the 6:45 time." She said, "if you can't make 6 let us know tomorrow but we will of course honor your original appointment time." I said "okay great thank you" and we hung up. Fast forward to today (appointment day) I call at 5:12pm while on my way home from work, out of courtesy, to let them know that I won't be able to make it by 6pm. She then asks me if I'd like to reschedule my appointment. I said, "no I'd like to still keep my appointment time at 6:45pm." She said, "you mean 6?" I said "no, my original appointment time is 6:45pm and I'll be there for that." She asked who I spoke to the day before because they apparently changed my appointment time and I clearly was not okay with that. I told her unfortunately I didn't get her name. She then said "okay, let me check with the stylist quickly". She came back from hold and said "I'm so sorry ma'am but no one will be available to be here for your appointment." I am obviously very upset now. This is my daughter's gift! I asked to speak to a manager. Of course, no manager is present. She said, "I can give you her number though, her name is Jayma" I then call Jayma. No answer. I call again, no answer. I call the salon back. Front desk says she will let Jayma know I'm calling and inform her of the issues. Wait a bit. Call Jayma again. No answer. Call again. Still, no answer. Call salon. No answer. Call again. No answer (at this point, I'm feeling ignored.) Call salon once more, as I started to right this review, the front desk finally answers, "I'm sorry, I was speaking to Jayma, she's actually the one you spoke to yesterday." WHAT?! The manager did this?? RED FLAG! So, not only did Jayma not get someone to cover a shift for my appointment, but LIED and ASSURED ME that our appointment would NOT be moved. They were unorganized and unwilling to have someone stay a little later for our appointment that might have lasted maybe 20 minutes. Jayma ended up offering us a full refund of the gift card as well as a free visit. Lol no thanks, I'll just take that refund. Get it together ivy. So unprofessional. My baby deserved to have her beautiful cut today. She's been waiting a month for this. My appointment is canceled as well! ‍

I used Paige and there are several things I loved: 1- time to relax 2- not being pressured to talk…read more3- upfront pricing 4- discussion of costs of how to keep the luck up. I am sold. I love the color, the cut. The salon had a good vibe and was pleasent and some employers have aet up a discount with them! I was in and out in 2 hours and got an appt within a day by using YELP messenger. Great experience.