I had my hair put up in a simple bun/twist that took about 15 minutes around 4:30 pm one day at the end of April. By the time my event started that evening my hair was all falling out. I eventually had to take all the pins out at the beginning of the event that I was hosting! I emailed the salon with pictures and got no response. I did not ask for anything, just wanted to let them know. An apology would have been nice. read more

Ivy Salon - $60+ for a 15 min updo that completely fell out! - Hair Salons Near Me - Greenville, South Carolina

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Thanks again, Dreama. I love yesterday's haircut! My hair falls in place beautifully.

I was brought on as a stylist during a 90-day trial and only worked three days before being let go. I was not given any reason for termination other than that I 'didn't fit in with the culture or environment.' During the short time I was there, I wasn't taught anything or given the opportunity to showcase my skills -- I mostly just observed. From my perspective, the salon culture did not encourage individuality or creativity, and I got the impression that my prior experience and ambition may have been seen as a threat rather than an asset. While this may work well for some, I personally value fresh ideas and an open-minded approach, and I did not find the environment supportive of that. read more

I've been looking for a trustworthy hair stylist in the area and I think I found my place! I had a haircut appointment with Anaydia and it was great. I made an appointment online and the website was easy to navigate - it does make you pay at the time you make the reservation, which I didn't mind. Depending on the stylist, women's haircut costs between $50-$70. I arrived at the time of my appointment, was greeted by the friendly front desk staff then Anaydia led me to her chair. The salon is minimally decorated, clean and relaxing. She asked me how I wanted my hair done, gave me a nice scalp/shoulder massage, washed my hair with some great Aveda products, and the haircut was quick! I don't like my hair super styled so she gave me a nice little blowout - I was in and out of the salon in less than an hour which was great (I hate sitting at hair salons for long periods of time!!) Will definitely be coming back for my next haircut or any other hair styling needs in the future. read more

I have been coming to Ivy for years and have never had a bad experience. Hannah is always a pleasure to spend my time with and works with me with what ever crazy requests or needs I bring to her. read more

This place is awesome. Elizabeth always cuts my hair (if she's out of town and I really need a cut then I'll see Morgan). Both are amazing hairstylists and people! Also Jennifer who manages Ivy is super sharp and professional. My office is off of Pelham now and near another Ivy. But I'll keep coming here. Can't recommend enough. read more

What a wonderful experience! Got my up-do for a local wedding--came from Texas, so I was shooting in the dark for this appointment. Hannah was terrific, and my hair stayed in place for 2 solid days! It looked too cute to take down! read more

Not what expected for $57 haircut. The hairstylist I got was super sweet and gave a super great hair wash. But she dropped the curling iron on me and then said "oh it's off" even tho she was curling my hair 1 min ago. Then I told her it was fine. It def hurt but there was no mark and she dismissed it. Then I noticed it started getting bad but she didn't seem worried and didn't apologize. She asked if it was okay, I said yeah it's fine. I didn't have time to make it a whole deal and it seemed like she didn't fine it surprising or a big deal. I had graduation so I rushed out. When I got in the car and it was bad. My hair curls barely lasted an hour. It just wasn't worth it. And it would've been nice for her to apologize or something. Not dismissed. UPDATE: Manager called me and gave me a refund. She was very kind! read more

Ivy Salon - Curler burn - Hair Salons Near Me - Greenville, South Carolina

Extremely dissatisfied. I made a hair appointment a week in advance. I showed up 5 minutes early to my appointment. They had me wait for 40 minutes which was longer than my haircut lasted. No apologies or acknowledgment of my wait time. And they still charged me a premium for a simple cut. read more

It means a lot when I say I completely trust my hair in someone else's hands, because I've had bad haircuts before, never with Alex! Thank goodness for Alex at Ivy! Whenever I go to get my haircut I'm always so pleased! I had been growing out my hair and was ready for a change, I asked Alex what she thought, she suggested something that I never thought of and it looks SO good! She even takes the time to style my hair, curling it for a night out at a late appointment (see picture). I highly recommend Ivy Salon and Alex! ‍ read more

Ivy Salon - Alex took the time to curl my hair - Hair Salons Near Me - Greenville, South Carolina

They are so friendly and welcoming there and the second you walk into the salon a super nice lady greets you and offers you tea.I've been there about 5 or 6 times and each time was an enjoyable experience. My hair always looks great after I exit the salon and I would totally recommend it to others:) read more

I love that Ivy offers late appointments.. It is super convenient during the work week! I have now had three haircuts with Kelsey, and I have been very pleased each time. Upon arrival you receive a complimentary aromatherapy scalp massage that is AMAZING. I get my hair washed, cut, dried, and styled which costs around $45. Kelsey always does a great job of providing cuts that match my requests and she offers helpful advice for styling at home. She is super personable and remembers me from visit to visit. She is not pushy on products like some stylists at Aveda salons. For the quality service, I think the price is well worth it. I highly recommend visiting Kelsey if you're looking for a new stylist! read more

Kate does such a wonderful job every time I go to get my hair cut. She is a professional.

Called to schedule a same-day appointment as a first time customer, staff was accommodating and pleasant. The stylist spent 15 minutes with me before my cut to review exactly what I wanted ( I had pictures) while giving me the complimentary aromatherapy scalp massage. She was knowledgeable about the product line and helped me select what would work best on my fine, wavy hair. Cut was fantastic, everyone was relaxed and professional...down to selecting a lip gloss for a touch up. I was so impressed I sent my guy the next week for a cut and he also received a fantastic cut and stellar service. We each received...in true Southern fashion...a thank you card from our stylist. We will both be going back soon read more

Ivy Salon - Hair is did ! - Hair Salons Near Me - Greenville, South Carolina

I was referred to Alex at IVY from a friend and I am so glad I did it! They were able to get me in within 3 days and it was great. Honestly it wasn't even that expensive to be a downtown location. I paid $55 before tip and had tea, an aromatherapy head massage, shampoo, hot towel, cut, style (and instruction on the style) and lip gloss choice. Alex recommended great products but wasn't pushy at all. She did EXACTLY what I was looking for and fixed a mess up another salon had made. I usually skimp on my haircuts because I don't usually fix my hair unless I am going out but Alex made me feel like a million bucks and makes me want to take better care of it!!! I highly recommend her. read more

I moved here from Buckhead, GA and used to go to one of the best salons there. When I moved here I found it nearly impossible to find anyone who actually knew what they were doing.Then, I went to Ivy Salon, not only was I impressed with the friendly service and warm environment, but I was set up with a great stylist too! I was set up with one of the younger stylists- Celeste and wasn't sure what to expect. No one ever gets my hair right..but Celeste did an OUTSTANDING job! I go back to her for ALL of my needs now. I was more than impressed and she was super friendly on top of it all. I enjoyed talking to her- she's one of those stylists who actually has a personality. I would highly recommend for men and women's hair. -V read more

I have curly hair. When I got there I made it very clear toJessica that I just wanted a trim and that I didn't even want it to look like I got a hair cut. First off she brushed my hair, which you do not do with curly hair. Then she proceeded to cut my hair dry while it is this frizzy lion's main. Then she cuts my two shorter pieces that frame my face. My hair came our looking blunt and more damaged then when I went in. I do not think I have ever been more disappointed in a hair cut. Would not recommend this place. read more

Growing out my short hair and after recently moving here from Los Angeles I was in need of finding a quality salon to help with that. I had used Aveda for years and was always happy with their results, until now. Today was my second time at Ivy seeing the same stylist (I won't throw her under the bus on here) and the first time she was great! Very friendly and nice. Today she in a hurry it seemed and although nice, she butchered me and had difficulty in understanding what I was asking for, even with pictures and hand explanations. Things I had asked for, like thinning out my thick hair with sheers from the underside, we're not done and instead I was given one row of layers... Something she specifically asked if I wanted and I said no. Long story short, I now have very uneven hair, longer and heavier on one side in the back, layers I didn't want which have given a mushroom shape to my hair and a huge chunk missing from one side only. Extreme disappointment in that it takes forever to grow out hair from a pixie cut to where I was currently at and now I'll have to pay more and cut more with someone else to fix this and now I'm set back months again. read more

Ivy Salon - Chunk missing from my hair - Hair Salons Near Me - Greenville, South Carolina

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I'm a 30 year old male who was in desperate need of a haircut after relocating to the area for work. While exploring the downtown area, I noticed Ivy salon. I'm pretty particular about my hair and the place looked really nice, so I made an appointment. Unfortunately, I wasn't very satisfied. As I mentioned, I'm a little vain about my hair, and at a pricey $30 for a simple men's cut, I expected to come out looking really stylish and slick. Don't get me wrong, my hair looked fine, no disaster's happened. But I can get a 'fine' haircut at the barber shop for 10 bones. The scalp massage was enjoyable, but I sort of wish they'd have skipped the whole deep breath, aromatherapy routine. It made me feel quite out of place, truthfully. I appreciate their attempt at excellent service, and can't say anything definitively bad about the place, but I won't be returning as I don't consider it a good value for the money. read more

I've become a regular here. Granted, it's a bit pricey ($30 for a male), but you can enjoy looking into a mirror afterwards, plus you get a little massage. I'm very pleased with the service, getting an appointment was never a problem and the stylists know what they're doing. read more

I have been a looooooooooong time friend of Ivy Salon and it is one of my favorite places in the world! Throughout the years I have had a number of stylists style my hair, and they are all fabulous, but Tiffany stands out. For my constantly changing hair wants, Tiffany knows exactly how to pull them off! She can do everything from long layers to a stylish undercut. LOVE! read more

Blake is awesome! She literally saved my hair the other day. I'll explain later. Between working and moving to a new house I have not had the first chance to write any reviews lately. I'll get back in the swing of things soon... please stay tuned! read more

I've been coming to Ivy for 3 years now and would never consider going anywhere else. Abigail works miracles with hair and is highly recommended. If you want the best in town, I highly recommend giving Ivy downtown a try and asking for Abigail, you won't be disappointed! read more

I've been a loyal Ivy customer since the beginning. My son and I adore Cara. She is a fabulous stylist.

Recently I had a haircut from Celeste. I was disappointed. I'm a big fan of Aveda salons but did not have a good experience. She was running behind schedule, had someone else give me a head and shoulder rub (which was nice), and finally got me in the chair. She was very distracted with her conversation, bordering on being rude. After a very rough hair wash with no towel to cushion my neck, she spent approximately 15 minutes cutting and drying my hair. I thought maybe she was just a very good stylist who was super fast. Nope. When I got home I had to cut half an inch off of one side to make it even with the rest. I don't think she even layered my hair at all because my curls refuse to curl just like when my hair is in need of a cut. I might try the salon again but really hate to put myself in that kind of awkward position. I just read another review about a "chunk" of hair missing...that's exactly what happened to me too. On one side, there was just a chunk of hair missing right above my ear. read more

I have been living in Greenville for 10 years and was on the hunt for a new hair salon because I was disappointed with my prior haircuts. Well, when I found Ivy I knew 100% I was coming back! They were extremely friendly and Alex did an amazing job on my hair. She even sent a sweet follow-up letter in the mail. 10/10 recommend this Salon and these artists read more

Loving this place!! I had my hair washed, blow dried and styled and very very pleased!

My husband and I recently relocated to the area. We discovered Ivy Salon during one of our many visits to the Downtown area. I made an appointment first for myself with Tiffany. I was so impressed that I called back and made and appointment for my husband. We both are so pleased we wouldn't go anywhere else! Tiffany is such a professional and is such a nice person! read more

I called and left a message for an appt and sent a request in their website and no one ever got back to me. Guess they don't want my business. read more

I am careful on who I let do my hair, but when I found Alex at Ivy, she quickly became my only go to for hair care. You can tell by how she treats all of her customers that she is the sweetest person you have ever met. She listens to the 1000s of suggestions I have (I'm so indecisive) and she always gives me her professional opinion. Most people will just throw ideas at you until you just "choose one", but alex takes her time explaining to me why this style would work or why the other one will also work. You can definitely tell that she has been trained well and is really knowledgeable about her profession. I highly recommend Alex to anyone !! read more

Ridiculously overpriced! Cookie cutter salon in a strip mall beside a cupcake shop and a waxing salon and they charge $250 for hi lites only! No cut!!! And after spending $225 for color they charged me $25 to blow-dry my hair! Really??? She offered to send me out with wet hair! Seriously... how can you tell if the color looks good if it's not dried? AND she messed up my color and had to put a toner on it AND CHARGED me $45 for that! I asked how much it would be when we stared and was told $125 for everything!!! If I had gotten it cut it would have been $300. BEWARE! They charge you for everything even if it's their mistake! The owner is a crook! What a true ripoff! I feel ripped off! read more

Celeste was the best! I was in from out of town and they were so flexible on timing then once I got there, I was pampered and received an amazing hair cut/style. In addition I commented I was looking pale and Celeste dusted me with some blush before sending me out the door. Thank you team Ivy for making me look good while in town for work! read more

This is by far the most professional and talented bunch of people I've ever had the privilege of working with. They are all very kind and make you feel right at home. I had the pleasure of working with three artists there and finally found my home with Kelsey. She's very creative and knows exactly what my hair needs. She's a true artist and listens to what I want. I've been going here for over five years now and have never been dissatisfied. I'm in my late forties and they've given me conservative cuts to my latest fun pixie. They even made my hair beautiful for my wedding and it stayed perfect all day, through our Southern August humidity. The girls up front are super friendly and helpful as well. They really make me feel like part of their family. They take their time with you and everyone is very knowledgeable about the products. Oh the products! They are marvelous. The aromatherapy is heavenly but the products actually do wonders for your hair, scalp, and skin. My daughter also has been going here for years and she has never been disappointed either. We are both addicted and we love it! read more

I have been going to this salon for over a year. While the stylists are good, they never book enough time for your stylist to complete the process and they will cancel on you without notice and not provide a solution for rescheduling. Very poor service for the price you pay. If you want a high-end salon there are others who will treat you better. read more

I am platinum blonde with a pixie cut. I moved here from Portland, OR and was looking for a new stylist. I thought an Aveda salon would be a safe bet, but was skeptical about them getting the blonde right. Nope. My roots were brassy and not even close to what I wanted, or had previously in Portland. Tiffany needs a lesson in how to properly color hair to achieve platinum. read more

I was super excited for a Aveda salon experience as I have always had great results and the staff is usually very well trained-but not at this downtown location. I was greeted immediately and checked in, and then left to sit it the very unwelcoming sitting area without so much as an offer for a water or a tea. My stylist acted liked I was doing her a favor by being there and was so aloof I wondered if she really worked there or was just visiting. As I was describing what I wanted, she was picking at her nails and responded, "yeah, okay that looks fine." She told me to follow her over to the bank of chairs where color is mixed and only after another stylist offered her client something to drink, she asked me if I wanted something. She proceeded to put my color on and left me to rot without so much as a magazine :( When I got up to get my own magazine, another stylist put someone in my chair and I had to embarrassingly tell them I was sitting there. The stylist and her client gave me a dirty look and moved. When my stylist finally reappeared, she proceeded to give me one of the worst haircuts I have ever had. I had perfect long bangs, and she hacked at them until I had the equivalent of a mullet. Even the next salon I went to was shocked at how bad my bangs were, and asked if I trimmed them myself!! The kicker was I got all this for the bargain price of $150 which I don't mind paying at all, but for a quality cut and color and a true Aveda salon experience. Avoid this location until they close for some serious Aveda customer service training and send the stylist that I had back to cosmetology school for a cut refresher. read more