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    Unplugged Communications

    1.0 (1 review)

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    11 years ago

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    iSupply Slidell - Entry area very clean and Hannah was very nice and professional. They had the part to fix my cell. I recommend I Supply in Slidell

    iSupply Slidell

    (39 reviews)

    $$

    I inquired on Yelp. Answered my questions that I had . Gave a quote based on the information I gave…read moreand fixed my issues same day!

    I had my phone serviced the day prior at 4:30-5pm on 1/13/26, about an hour before closing, so when…read moreI got the phone I didn't have much time to verify anything and left on good faith that all was good. The day after, I found out they sell "genuine" Apple product parts that aren't actually bought through Apple (yes, I was verbally told this), which means they aren't truly genuine. I contacted Apple while sitting in iSupply to confirm, and Apple told me the parts are most likely not genuine if they're not clearing the second screen. I cannot authenticate the camera or screen now because they cracked my original screen during the camera repair and replaced it without letting me know, so my screen isn't authentic either, which I find unacceptable considering I only came in for a camera replacement due to a busted camera lens. Now my screen has this washed out look to it, and it can't even handle the blacks of the screen correctly as it shimmers, and it gives me a headache looking at it. If you're going in for a repair, be aware: you cannot authenticate, which means no proper calibration and a lower overall phone value. That is my warning to anyone coming here for an Apple repair. Just go to Apple and get your stuff properly certified. Yes, I am irritated, but I am fair. The workers are cool; the experience sucked. Do not claim to sell "genuine" Apple parts if they can't even clear the authentication process. Now I have a permanent pop-up in my settings asking me to authenticate, which I can't do since the parts aren't real. One last thing: it's cool that the owner offered to replace my screen for free again, but it's pointless if the parts aren't real because I still can't authenticate, so I'll leave it at a one-star and move on, looking at my screen as a constant reminder not to go to third-party repair shops. Hope the $230 was worth it to lose a future customer. Don't break people's products and replace them with cheaper, low-quality parts and call it a day.

    The FIX - Mall of Louisiana - Call The FIX today and let us help you with any problem you are having with your smartphone.

    The FIX - Mall of Louisiana

    (13 reviews)

    $$$

    I did a dumb and dropped my iPhone X in the bath. Rice did not help, even after 48 hours. I was…read moretold that my phone was beyond saving by everyone in my immediate circle, but I took it here and the water damage was fixed in less than ten minutes. There was no line when I got there; the man that helped me had a bit of an accent, but we understood one another well enough to joke about how the Apple Genius Bar told me they couldn't fix my phone and had to upgrade to the newest model. He fixed the water damage, gave me a new screen (It was shattered), and it was less than $100. The man that helped me was very knowledgable, so I will be going back again to fix my old iPhone 5c (that Apple told me was obselete).

    I went in to see if they could repair my phone's battery line. When I got there, I immediately saw…read morethe "no refunds" sign, which raised a red flag. When speaking with the guy there, he told me it would be a quick 30-minute fix before even looking at my phone. I felt like he didn't fully understand what was wrong with it, even after I explained the issue, which is why I asked if I could pay afterward in case he was unable to fix it. He continued to insist that it was an easy fix, so I paid the $170 and waited. When I returned, he told me he couldn't fix it and gave me only a partial refund. If they do not give full refunds, THEY SHOULD NOT REQUIRE YOU TO PAY BEFORE THE SERVICE. It seems like a scam to me.

    Unplugged Communications - mobilephonerepair - Updated September 2026

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