Very neat furniture store with one of a kind stuff! You won't find Brick-style boring designs or…read morelow quality Ikea finishings here - only top notch high quality European furniture that will last you a life time if you wish. You get what you pay for here - that's for sure! It is located at Adelaide and Jarvis - right next to Bo Concept store. Since it's a very short walk from my condo by St. Lawrence Market, i've popped in to shop for some pieces here (so I didn't have to carry them far). Once I got inside, I immediately wanted my place to look like this store! Decor is amazing! Staff is friendly and very helpful also - they always make you feel welcome. Will definitely be back!

We've shopped at Gautier for the last few years for both our children's and living room furniture…read more Our experience with Gauthier from purchasing through to delivery and assembly has been exceptional. And the quality of the furniture is excellent, highly durable and long standing. We have been very happy with the products and the service we have received each time. And Sylvie has been amazing to work with. Her high level of professionalism, in depth product/design knowledge and exceptional customer service has made our shopping experience very positive. We will continue to be returning customers and would highly recommend them! P. Hartmann

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

Jeremy! You're so helpful, friendly and goodness, do you know your office stuff!…read more I bought a couple of used filing cabinets at a great price, we bought a reception desk, also at a great price and after asking a billion questions, all patiently answered by Jeremy. I'm going back soon, I'll probably need some more practical and stable furniture soon!

Man is this company awesome! Website was excellent, informative and easy to use. Customer service…read morewas professional, courteous and very nice to deal with and the delivery man was terrific. Made sure I got all the information, instructions and helped in unloading the product. All my next purchases for office equipment will be from here. Thank you very much!!

Great modern styles for very affordable prices!…read more This is the go to furniture shop for anyone who is looking for modern pieces at a cheap price. With cheap prices however, you can expect to see lower quality items. However, this is not to say that the items are not good for your home! This Structube is definitely one of the bigger ones. Clean space, lots of furniture options to look at. They also have a sale section in their back room where you can buy the floor pieces. Staff don't really make initiative to talk to you, which I quite enjoy since I just like to browse on my own. I haven't purchased anything from this store yet so not sure how the customer service really is but enjoy walking through the store for inspo! Definitely a great place for first time home owners or if you're looking for modern pieces at a fraction of the price.

After a long search, we finally found our dining room table and chairs. This location is…read moredefinitely bigger than others, so the showrooms have more on display. We didn't get a round table, which was our preference, but the rectangle seemed to work. We had to wait for the table and chairs to come in (placed a pre-order). The second time around, we were asked to pay upfront, but I explained we didn't have to do it for the table, so they didn't push with the chair purchases. I received a text message when the items came in stock, and pick-up was a breeze (behind the building).

Great quality and service. We have several pieces from Markham Furniture. The first couch we…read morebought is now 13 years old and you would never know it. The cushions had little stuffing added last year, and the frame and springs are still solid and comfortable. If you want lasting, custom made quality, this is the place.

I am leaving this review on behalf of a relative after they told me about their experience today…read more After spending many hours, on two separate days in their markham location, I was ready to place the order this afternoon. (No problem paying for a quality product, but this felt different) After finalizing the fabric choice, style, size and other details (including the stitching and legs) the price was provided. The price was much higher than expected and I asked as to why it was that high and not the price as discussed on prior visits. Was initially told $5250 for the sofa, then $1800 for leather, plus HST. The final price ended up being well over $8000. When I asked if the price can do any better - the staff member advised that they already did the best that he could. I advised that this is over the expected $8000 price. I requested to think about it, as I would not immediately have the additional funds at this point he offered to split the delivery fee ($150). That was quite a surprise, as he had previously just advised me, multiple times, that he could not adjust the price at all. At this point I requested to not the order number as I would have to seriously consider whether or not the sofa would be purchased. At this point the salesman simply got up and started about his business in the showroom, completely ignoring me and not even acknowledging my departure. The chance of purchasing the item has certainly now lessened after the treatment of the sales staff. A call has been placed with the owner (Bill) to discuss the issue and we will see how it will be addressed - but at this point it certainly is clear that this staff member (and possibly the company) needs to learn to to treat customers with honesty and respect. Hopefully the owner responds to the concerns and he is not the reason that his staff treat perspective customers (not sure how likely that is now) in this manner. Quite shameful the way they acted. I would certainly not send my parents to their shop based on this experience. Will update after / if the owner calls to address what occurred. Certainly hope that they do - it would clearly indicate the true customer service level of the company.

My absolute favourite retail therapy in Toronto. Beautiful gifts, very original cards and custom…read moregifts that celebrate 'Toronto'. And the furniture, sustainable pure wool rugs! The interior design team is known for their client-facing collaboration. Just stepping in the shop, I am instantly made to feel like family. Thank you PS Christmas gift ideas right now are awesome!

A truly outstanding customer service experience…read more I had wanted to replace my sofa, and was willing to invest in something custom. It was a mixed bag of experiences visiting other local furniture and design stores, and it was almost on a whim I gave Kendall & Co., a call -- I'm so glad I did! From that initial phone call, through the consultation, the ordering, and the delivery, every aspect of this journey was top-notch (even given the challenges of supply chain issues these days). The designer I worked with, Kevin, was knowledgeable, patient, and a pleasure to deal with (as was every member of their team throughout the process). And every step of the way I was increasingly confident I had made the right decision in trusting them with the design and creation of my new couch. The couch was delivered today and it has exceeded every expectation I had. Kendall & Co., will be my first recommendation to friends and family (and even random strangers) when they ask where they should go to check out great interior decor and furniture.

Horrible customer service would best describe this furniture showroom. I wrote a review based on my…read morecustomer service experience approximately 1.5 weeks ago on IG for this organization. It turns out the company blocked me from their social website for indicating discrimination under the Ontario Human Rights Act. They discriminate potential customers based on age and status. They discriminate potential customers wearing COVID-19 masks and follow the customer in and around their showroom without acknowledging their presence. They dismiss potential customer inquiries all together and do not conduct the necessary follow ups as indicated by the customer. I visited their showroom at the end of 2023 requesting for a writing desk with specific dimensions. As a result, the associate or owner I conversed with insisted he would follow up regularly. All communication ties were cut after my initial visit and made a conscientious effort to stay in touch with them. I DO NOT RECOMMEND THIS ORGANIZATION TO THE COMMON CUSTOMER. CLEARLY, THEY DESIRE SPECIFIC CUSTOMERS SUCH AS INTERIOR DESIGNERS AND THEIR CLIENTELE. AS A MARKETING INSIDER WHO HAS TRAINED AND OFFERED SOUND RECOMMENDATIONS FOR MANY COMPANIES, "PLACE PEOPLE OVER PROFITS FIRST!!!" SUCH A SHAME THAT CANADIAN COMPANIES DISCRIMINATE YET USE BUZZWORDS SUCH AS "BUY LOCALLY, SPEND LOCALLY!" TO LURE THE CANADIAN CONSUMER TO SPEND. SUCH A PITY!!!!

I have bought several pieces of furniture from Carrocel. The service has been excellent and the…read moredelivery prompt. One piece Ineeded to have which was done beautifully.

My friend suggested that I check this store out as I was looking for a sectional last fall. Can I…read morejust say that it has so much more than outdoor furniture. There was wall art, cabinets, unusual items, etc. I was very impressed with the sectionals on display as they were so comfortable, deep seated and top quality. The only reason I didn't buy my sectional from there is because it couldn't accommodate my space. Staff were so friendly and willing to help with everything. Give DOT a look next time you're in the market for furniture.

I guess I will chalk this up to experience, because I now know .dot patio furniture will do…read moreabsolutely nothing to help. When you decide to invest in 'great patio furniture' because you're tired of sitting in uncomfortable chairs, you go to .do patio furniture and purchase over $5000 of patio furniture with the covers to protect them. Here's what happens: The cover tears in the wind and your cushions get soaked. You've had the covers for two seasons, but you think, they should have lasted longer than that. You go to the store and ask if they're in stock. The minute you hint that one tore, the manager changes his demeanour. You show him a photo and he says well you've had those for a while because they've lost their colour. He shows you a dark grey cover and you say, they were never grey, we bought them and they were beige. He says, that's weird, I don't get that. You say, ya, me neither. He has to special order the love seat cover. You don't ask for a replacement, you ask for a discount because you get that you've gotten two seasons out of them and it's not fair to have them give you brand new ones. The manager says they need the original receipt. You say, I bought it all online during covid curbside so we should be in the computer. He repeats, we need the original receipt. I walk out. He says, do you want me to order these. I say, sure. The he says, we need a deposit. I say, forget it. I had no intention of going back. I have no intention of going back. You should either. From start to finish our experience was horrible. We picked them up during the height of covid and EVERYBODY took their masks off when they went behind the desk. While checking out, I watched a salesperson eating a messy burrito, licking her fingers and using the computer. It was bananas. They still have their recommended mask sign on the door, which is hysterical!! Go to Lowes. Go to Home Depot. Go to Costco. Go anywhere, but DO NOT GO TO .DOT PATIO FURNITURE.