I always try to leave honest reviews based on my experiences, and unfortunately our experience at…read morethis swim school was disappointing. I hope sharing what happened helps other parents make an informed decision. My child was a complete beginner. After only his third swim lesson, one of the coaches loudly said, "He's everything but nowhere near ready." My child heard the comment. Whether the coach intended it that way or not, saying something like this loudly within earshot of a young beginner is discouraging and unprofessional. Beginners are there to learn, and feedback should be constructive, especially for young children. As the weeks went on, a different coach was assigned to my child, and things initially improved. Then, without much explanation, my child was moved up to the next level. I wasn't concerned about him advancing quickly. In fact, I would have been perfectly happy for him to stay at his current level longer. My priority is that he truly masters the skills required for each level before moving on. The promotion felt rushed, and no one clearly explained why he was ready. The communication afterward was equally disappointing. We were told by one swim manager to change to a different class time because of the level change. When we returned, another swim manager looked at the schedule and told us we were "supposed to be in the 12:30 class but didn't come and wanted to change the schedule," making it sound as though we had caused the problem, even though we were simply following the instructions given to us by their own staff. When I asked which coach my child would have, I was met with a sarcastic response: "You don't remember the last coach you were with?" This was a perfectly reasonable question because my child had just moved to a new level, and I knew coach assignments could change. What made this interaction especially disappointing was that the parent immediately before us had asked the same question and was answered politely and cheerfully. When I asked, I received a sarcastic response instead. The contrast in how we were treated was difficult to ignore and left me feeling unwelcome and disrespected. Things became even more uncomfortable when my child was initially assigned to one coach, who audibly sighed upon seeing the assignment. He was then reassigned twice before ultimately ending up with the same coach who had previously made the "nowhere near ready" comment. During that lesson, I watched closely because my child was visibly anxious. The coach seemed impatient and dismissive. At one point, he aggressively pulled up the sleeve of my child's rash guard instead of calmly helping him. My child would try to communicate, but the coach often seemed more focused on getting him to comply than listening to what he was trying to say. Unfortunately, this wasn't an isolated observation. Throughout the program, I saw other coaches lose their patience with young children as well. I witnessed coaches speaking to children in irritated tones, yelling instructions while children were already crying, and continuing to push them instead of helping them calm down and regain confidence. I understand that teaching swimming requires firmness and that safety is the priority, but there is a significant difference between being firm and showing little empathy toward frightened beginners. Swimming is not just about teaching strokes. It's about building confidence and trust, especially for young children who may already be nervous in the water. Patience, encouragement, and kindness are just as important as technique. We completed the program because it had already been paid for, but this experience left us disappointed. We will not be returning and will be looking for a swim school where young beginners are treated with more patience, empathy, respect, and professionalism.

Our son has worked with some incredible coaches there. I highly recommend the 1 on 1 swim lessons…read more Coach Aaron is amazing! Although finding something that fits your schedule can be challenging, it's certainly worth it. I recommend them to everyone that's nearby!

Wonderful place to take your kids to cool off. Loved the price, loved that we can bring in food and…read morea tent/shade. They do take ~10 minutes to clean the water (water is turned off) so we ate our lunch while waiting. So my kids had full bellies and fun in the water. Only negative is there are no changing rooms. So you either change in the restroom stall or you go home wet. Lifeguards are supervising but please still watch your kids. Specifically the older ones who are playing roughly with each other and end up slamming into little kids. Tickets are purchased online through the City of Santa Clarita website. You have to find the section to register for programs/classes. Make an account. It will show all programs/classes offered. Click on "Aquatics". Scroll down and click on "Recreational swim ticket Aquatic Center- $7". You will add all family or account members you need. When you add to cart it will discount the price for kids ($5) or babies (free). They have a list of people attending so no printed ticket required.

Amazing facility. Love the ability to do lap swim during daytime hours. Beautiful pool and super…read morefriendly staff. Wish I lived closer so I could visit more often!

Highly recommended! Ms. Tatiana is very patient and has helped my daughter feel comfortable in the…read morewater and learn to swim.

Took my very cautious 6 year old for swim lessons at Mathis this past summer. He's always cautious…read moreand would not take any chances in the water. After the first lesson with Maggie (His instructor) there was immediate improvements with him in the water along with his confidence. Tatiana was kind and flexible with scheduling. We went a couple times a week throughout the summer. Wish we had more warmer days to extend his lessons, so hopefully next summer we can continue his lessons and my son will be a pro swimmer by then.

We've had a fantastic experience with the swim program. What really stands out is the guaranteed…read moreprogress, it gives us confidence that our child is truly learning. At other facilities, it often felt like they stayed on the same skills without moving forward, despite the ongoing cost. We especially appreciate Ashley and her positivity, she's wonderful with young children and does a great job encouraging them.

My two sons ages six and eight take semi-private lessons together with Coach Jayden, and it has…read morebeen amazing! Jayden strikes the perfect balance of being fun with the kids while also pushing them to progress, and is able to taylor to each child's unique personality. We have tried a lot of different swim programs and have definitely seen the greatest growth through water works. We also love how easy it is to schedule lessons on the online portal and that the pool is indoors to easily allow for year round lessons.

Dakota, the owner, reached out to me via phone and apologized for the experience. He shared some…read morechanges he has already made as well as plans he has for the future so a situation like this doesn't happen again. I appreciated him taking the time to review my emails and communication and reach out to me. He also rectified the discrepancy in the refund and refunded me the full amount which was appreciated.

Both this location and the Valencia one has been great. The instructors are so great with kids and…read morereally great teachers. My daughter looks forward to each swim lesson. Thanks for everything!

I don't know about Canyons Aquatic Club before 9/2025 but rehiring Coach Mike Bechtholdt to coach…read moreagain here was one of the best things that this Aquatic Club could have done. He really defends and protects the kids in Challenge 2 group. Swim practices reflect the degree of difficulty and rigor of the meets that the kids swim in. Coach Alyssa, who coaches the younger kids and does a really good job at it. Even the swim lessons taught by other coaches seem very hands on and technical. I see them talk to the kids and correct them. So if you start at Canyon for lessons, it'll prepare you for competitive swimming under Coach Kyle. Plus, Canyon helps its swimmers with swim scholarships. Something many people don't know about unless they stay and swim competitively up through high school. I highly recommend Canyon Aquatic Club w/o ANY reservations.

Stuff so unfriendly. My son doesn't feel comfortable when the stuff start whispering around him…read more Only signed for summer splash and never coming back.

My children have taken 2 and 3 sessions of swim classes where respectively. We are really pleased…read morewith our classes so far. My son already had comfort in the pool and could swim without knowing specific strokes so he is growing in that way. My daughter who didn't want to put her face in, now in flipping and swimming underwater with comfort and after just 3 weeks. The best part is the classes have been free or just $10 because of LA County's everybody swims program. One thing to note is that the instructors change in the classes. Sometimes you'll have an instructor for a few days in a row. But often they're switched from day to day. I could see that being an issue for some as it could be hard to track progress. But it hasn't been a problem for us. I also like that it gets my kids used to learning from different people. I also feel that my kids are safe because there is always an extra life guard outside of the pool watching them during classes. The facility feels clean considering how many people go through it. We took afternoon classes and it didn't feel busy. My friend took an evening class and she said it was very busy. I hear that the open swim times can get very busy too. Parking is plentiful though some of the spots are small.

Went here for a swim meet. This is a huge public pool complex with 20 25yd lanes in the main pool…read moreand a smaller warm up pool. The kid splash area is pretty small and wasn't in use when we were there because the whole facility was being occupied by the swim meet. Not much shade around the aquatic center but it was fine as we were there in winter- probably scorching though in summer. The bathrooms are pretty clean and relatively new. Plenty of parking in the surrounding sports complex which includes a nice skate park and multiple play structures with plenty of shade and grassy areas for play.

Greetings, Coach…read moreTreci is one of the most patient and compassionate instructors I've ever encountered. Having spent years in school earning multiple degrees, I can confidently say she is, by far, one of the best teachers I've ever had the privilege of learning from. My fear of water began in childhood, but Coach Treci's holistic approach, focusing on the mind, body, and spirit, helped me relax, build trust, and truly connect with the water. Today was my very first lesson, and I made incredible progress. I was even able to glide and kick on my own! She is truly a blessing. I highly recommend private sessions to anyone who has a fear of water, you will be amazed at what you're capable of achieving. I'm already looking forward to my next lesson!

My 6yr old son took swim lessons with Treci last summer and his skills improved tremendously. He…read morehad never taken formal lessons before and this made us both feel much more confident with him getting in the water. He also struggles with focus and she was very patient with him and knew how to manage his needs. We just started up again this summer and I'm looking forward to seeing how much more he learns. Definitely recommend Treci, especially if your child needs a little extra support.

Great with my special needs daughter. I was so impressed at how quickly she learned. He is patient…read moreand caring and did not mind the meltdowns.

I waited until the two-week session we enrolled in would have concluded before writing this because…read moreI wanted distance from the experience and to be thoughtful. I recognize many families have had positive experiences with Mr. Jordan. Ours was not one of them, and I wish I had read an experience like ours before enrolling my two-year-old. We purchased 10 consecutive weekday lessons, 15 minutes each. I understood the schedule was intensive and that tears were expected during the first couple of days, sometimes longer. The confirmation also described lessons as "very praise oriented." I was prepared for my son to cry while learning something difficult. I was not prepared for what occurred by Day 2. My son already loved water. He willingly jumped into pools, went underwater and kicked around in floaties. During Day 1, Mr. Jordan actually asked whether he'd had lessons before because he kicked so well. He hadn't. Day 1 was difficult: my son cried but still participated in instruction. Day 2 was markedly different. He became hysterical when we arrived at the house and attempted to leave the yard twice. During the lesson, he repeatedly tried to get away from Mr. Jordan--pulling and leaning away, pushing him, flailing, attempting to exit the pool and at one point elbowing him while trying to get away. My video also shows Mr. Jordan holding my son's wrists and preventing him from leaving the pool when they weren't actively swimming. Crying while participating and physically attempting to escape are not the same thing. I repeatedly asked Mr. Jordan how he distinguishes a child struggling with something difficult from a child in distress. I had to repeat/rephrase the question several times. Ultimately, he said this was "normal" and compared it to children crying because they don't want to eat certain foods or clean their rooms. I explained that this behavior was extremely atypical for my son. He did not respond. I specifically asked if we could increase the praise and communication because my son responds well to that. Mr. Jordan did not respond, closed the gate and proceeded into the pool with my child. Despite the "very praise oriented" description, there was no increase in praise, de-escalation, redirection or adjustment as my son's resistance continued. There was no debrief afterward. I had to ask Mr. Jordan, as he was bringing in his next student, how he thought the session went. His answer was "great." He never initiated follow-up communication and, to this day, has never asked to review the videos. Before withdrawing, I contacted several families who had completed his program because I genuinely wanted to understand what was "normal." Every family told me their child cried and sent videos of their lessons. Their children were crying but continued participating and did not physically attempt to leave or get away from the instructor. They also reviewed our videos and agreed my son's response appeared very different. We stopped after two lessons. Interestingly, the detailed professional feedback I'd been trying to get during each lesson came after I cancelled. Mr. Jordan then said my son was "about to turn the corner," suggested I hide on the side of the house, later said "louder tears and stronger resistance is common on day 2," and said my son was "100% right on track." He also told me his program "is not for every family" and that he sometimes advises people not to sign up. That's one reason I'm writing this. If the program isn't appropriate for every family, parents deserve enough information to determine whether it's appropriate for theirs. "Tears are expected" did not adequately describe our experience. I also did not experience an effort to tailor the approach, try another instructor or work collaboratively toward a solution. The only specific modification eventually suggested was for me to hide from my son's view. We requested a prorated refund for the 8 unused lessons. Mr. Jordan declined under his no-refund policy, which I acknowledge exists. Unfortunately, I would not recommend this service. - Ambyr Sconiers, Santa Clarita, CA

I brought my 4-year-old son to Aqua Buddies for swim lessons. At first, everything seemed fine…read more During his initial lesson, he worked with one instructor and learned basic skills like blowing bubbles, which was a positive start. However, as we continued, each lesson was with a different instructor, and that lack of consistency made my son increasingly uncomfortable. At his age, familiarity matters, and it became clear he wasn't settling in the way I had hoped. What ultimately led me to write this review, though, was not the instructors--it was the customer service. My interactions with the scheduler/representative regarding scheduling, missed days, and invoices were unpleasant and rigid. There was very little kindness or willingness to work with me, and the communication felt cutthroat rather than supportive. Because of this inflexibility, my son essentially missed out on continued lessons. Instead of working with me as a parent trying to navigate life with two young kids and a disabled husband, I felt pushed out over a missed appointment. In retrospect, I now see how much that experience negatively impacted my son's relationship with the water. I'm writing this while watching my son thrive at Water Wings, where he is happy, confident, and excited to learn. Seeing the difference has made me realize just how behind he became due to how things were handled at Aqua Buddies. Thankfully, there are other options in this city. I truly wish Aqua Buddies placed more emphasis on compassion, flexibility, and customer service--especially when working with young children and families who may need understanding, not rigidity.

We had a great experience with Aqua Buddies. I found them on…read moreYelp when I was looking for a swim instructor to come to my home to teach a toddler some basic swim skills. We had a lovely instructor that was kind and patient. Unfortunately, our little one did not take to the lessons and we had to call it quits. Aqua Buddies were very understanding and offered a refund for the lessons we did not use. Next year when our little one is older, we will be calling again to set up lessons.