Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

I think it's highly unprofessional to have a staff member of yours cancel on me because I was going…read moreto be 10 minutes late-15 minutes late, because of a car crash that had happened on the highway: and before I even got to say that you guys immediately canceled on me and had no sympathy at all. I had taken work off that day and everything for that appointment. And all for nothing. And yes, I did curse at your staff member. I said "what the hell are you guys thinking?" "Why can't I be helped otherwise or accommodated? Hell no, I don't want to schedule another appointment." And what do you mean I rescheduled my appointment in March? Your stylist called me and told me ON VOICEMAIL: the day before my appointment told me she was sick. Fast-forward two weeks later . Then two weeks later I call you guys and tell you I might be 10 to 15 minutes late due to a car crash on the highway and you immediately told me to reschedule. You don't even try to accommodate me in anyway so keep lying keep talking lies. That's a damn shame. So I'm so sorry you guys think "hell" is such a bad word. Also this is all after my appointment two weeks before was canceled by your stylist. Never had that done before by a stylist thought. Hell I would've taken a different stylist that day. I would've even waited . But you guys just immediately canceled on me. It seemed like you really wanted to get out of there. It was close to the end of your hours at the salon. Either way, it was extremely unprofessional and instead of accommodating me by having me go to another stylist you guys just canceled my appointment. Very unprofessional they do not communicate well with their clients. I'd recommend a more established place that cares more about their customers and clients. That's a damn shame because I was gonna bring my children there. Oh and I think it's really funny how you guys said that I called and said to you that I was gonna be 20 to 25 minutes late . No one does that. No one says that they're gonna be almost a half hour late and expect to be seen. So right there I hope everyone reading this knows that you're lying. Any normal person would see that's a big bold face lie. But pop off, sis. Also folks notice the language they use "Sorry for YOUR misunderstanding" HAHA! No ma'am, no misunderstanding here. I understand fully what's happening. Thank you for your passive aggressive message. but I've taken my money elsewhere and my $25 tip that I gave your stylist. I will take that elsewhere. And same to you, sis have a good day, matter fact, have a better day!

1st haircut great. 2nd haircut was a disaster. Had to go to another salon to get it fixed. I will…read morenever go back here.

I walked in & met Kristen , My hair is very thick & in the years I have lived here since moving…read morefrom my hometown hair stylist , I never could find that one person to truly listen, Most would do a good job, yet once I washed & try to recreate the next day it was the same as I walked in only shorter. Kristen not only listed but did Exactly what I was asking for. I highly recommend Kristen! The staff is Great, Friendly & very welcoming! Feasible with a Hometown vibe!

Salon Shay is an exceptional salon, extremely clean and provided top notch service. Since 2002 I've…read moretrusted 2 salons in Chicago where I've lived for many years. I refused to go anywhere else, no matter what. It took a lot for me to transition to another salon; as I didn't have belief I would receive similar service for either a hair cut or highlight. I researched many salons & Salon Shay stood out among many. I took a chance and tried Salon Shay. My highlight was the best I've ever had...in my life!! As for my hair cut, Shay listened to exactly how I preferred my hair cut to be done. Typically, stylists listen to your wishes and get close, but they never get it exactly right. Shay got it exactly right. Finally, I was 8 months pregnant when I went to Salon Shay after the re-opening since the Covid-19 pandemic began. I was anxious to visit a salon & honestly felt guilty I would go do something like a 'hair appointment' for myself when there could be great risk to get infected with Covid-19. Salon Shay was pristine. She sanitized everything, swept, wore a mask, etc. I felt extremely comfortable and safe. I HIGHLY recommend going to Salon Shay....the only reason I wouldn't have written a review is to keep her a secret to myself!

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Nikki Roman gave me a Brazilian blowout and it's the best little secret! My hair was so frizzy I…read morehated it. My hair feels amazing and all I have to do is blow it dry! THANK YOU NIKKI! This salon is amazing !

my mom got the worst haircut of her life. She asked for layers in the back, but she cut the back…read morecompletely crooked, and one side of her hair was longer than the other. Very disappointing.

The woman who cut my hair texted me today, threatening me. First of all, in my original review I…read moredid say that I thought I liked my hair in the salon. And then when I got home, realized it was actually way too short and botched. It's unprofessional to text your client and threaten her saying you'll run her credit card illegally or post a video of her. Which it's also creepy to record your clients without their knowledge.

I am honestly appalled by the way I was treated today. I received a call saying I had missed my…read moreappointment, even though I had tried multiple times through both text messages and phone calls to cancel it beforehand. The very first thing said to me when I answered was, "You missed your appointment," in an incredibly rude and condescending tone. I wasn't even given the opportunity to explain the situation before being interrupted and argued with. What makes this even more frustrating is that if the receptionist had simply been kind and professionally explained the cancellation policy, or stated that they had not received any indication that I was canceling, I would have completely understood and comfortably obliged. I am not someone who argues policies -- I understand that when you sign up for something, you agree to those terms. However, it was the rude, disgusting, "mean girl" tone from the very beginning that completely set the narrative for the entire conversation. The behavior and attitude I experienced were unbelievably unprofessional and unnecessarily hostile toward someone who was once a prospective client. I will also be attaching screenshots showing my attempts to cancel the appointment through text, along with the multiple phone calls I made beforehand. Customer service and professionalism clearly need serious improvement. We don't support mean girls. Also to Anna I don't know you but that did not look good on your name

I visit Morghan for all my hair needs. She does an absolutely excellent job with cutting, styling…read moreand color! My hair always looks consistently beautiful. I can't recommend her enough! Marianna

So I've been going here for years now and I love it. The staff is friendly and their schedules are…read morevery accommodating. The only reason I give them 4 stars is because their products and sometimes services can be a bit pricey, but with salons I feel like you get what you pay for, so I keep going back PROS: -Currently remodeled, very nice -A lot of the stylists and spa therapists are highly skilled and experienced -One of the only places that I know of that offers eye brow tinting, which I do religiously! -Convenient location -Schedules are very accommodating and they are very willing to work with you if you have to cancel -Friendly staff -You get some (only a bit, but it still counts) money off of products for buying other products and services (I think it has to accumulate) CONS: -Products are expensive, but I'm not sure how much control they have over that -The stylists costs are more expensive the more experienced they are (but I think that's typical for salons?) -Can be kind of noisy in the actual salon -Some stylists have limited availability

I've been going here for 15 years now and wouldn't change. Probably not until my hairdresser hangs…read moreup her scissors. Susie S. is who I have been seeing this whole time and have no interest in changing. There is something about the relationship with your hairdresser. You stay with one for a long time and you can think of all the different milestones that have happened over the years. When I started going to her, her daughter was 8 years old. Her daughter is now 23 and my daughter is 8 years old. Blows my mind. Would I go back? Absolutely! Every 4 to 6 weeks I'm back. Wouldn't go anywhere else, ever.

I've been here for haircuts, coloring, manicures, and special events! Warm and welcoming. Such…read moresweet stylist. Great decor and snacks.

Katie worked meticulously to get me in just the right cut and all I can say is "Wow"…read more.. First cut I've liked in years and that encompasses at least 4 - 5 Thank you Katie! I'll be back to see you when I need another cut...

Had my best curly cut yet by Ally. She listened to everything I wanted and really took her time to…read moremake sure I loved the hair cut. I've definitely been burned before since my hair has different textures and she did a great job! It looks good even without any styling or product.

Scheduled haircuts for myself and my 7 year old daughter. I have a short bob hair cut that needed…read moreto be fixed due to previous cut that did not go well. My daughtet was going from long to a short hair cut. Sophia was available and she did a fantastic job! She cleaned up my bob nicely, did the cutest short layered cut on my kiddo and styled it perfectly. The salon was clean and relaxing. Highly recommend!

I went to this salon for the first time yesterday with one of my friends…read more We had back to back appointments with Amber Whitson. I was really nervous about getting my hair cut but she was just fantastic! Not only did she go slow and make sure everything was okay with me - she had great suggestions and was also really entertaining. :) Hair cut was $45 - no washing, etc. It wasn't even needed though - she did an awesome job just using the hair dryer and a brush! The salon itself is small but very nice on the inside. The parking lot and waiting area were a decent size. The building was also very clean and neat. From the looks of it, the other stylists do a great job as well. Amber is my new favorite though, so I will certainly be back to her! :)

I will only ever go here to get my hair cut! Salon 426 is responsible for handling my lovely locks…read moreand I will have it no other way! This salon is awesome! This little salon is tucked in along West Loveland and is in my mind one of my best kept secrets! The place is kept very clean and decorated pretty cool. Greg does my hair and he is also the salon owner. He always does a fabulous job on my hair. I came here after 3 years of not having a haircut (due to previous experiences at other salons) I trusted Greg would listen to me and do a good job and he came through and always has since then. The salons prices are really affordable although he does not provide a menu which I have suggested that he do. I don't think that they take walk ins here. They have kind of weird hours so I would definitely suggest calling.