1. UPS Customer Center

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    Mansfield, OH

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    UPS Customer Center

    1.0 (3 reviews)

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    1 year ago

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    2 years ago

    Absolutely terrible service. No updates to the tracking and held onto my item for waaaaaay too long. Pathetic

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    9 years ago

    Didn't deliver my package and didn't tell me truth

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    FedEx Ship Center

    FedEx Ship Center

    2.0
    (21 reviews)

    Courteous and efficient, didn't have to wait long. Good location, easy to find. No problems.read more

    I was shipped a perishable medication that I need to take for my kidneys, eyes and autoimmune…read moredisease to keep me in a good state. It was sent by the pharmacy via FedEx express overnight shipping with no signature required and the box is clearly marked with "perishable items handle with care" and "priority shipment". My medication is supposed to stay cold to be usable and was supposed to be delivered on Tuesday, June 30th. Now, I get it delays happened. So I waited until the next day after it said it would be delivered in the morning between 10am amd 2pm. Now I had to go to work so I didn't get to check until my break tonsee if it had been delivered. This was at about 5:30pm. And when I realized I had not received my package yet, I called FedEx customer support where the lady I spoke with promised me my packages would be delivered by end of the day. I told her that I needed this package ASAP because it is my medication that needs to stay cold and it has been on a hot truck all day already along with the day before. And I am not even sure the medication is any good anymore and now I have to wait to get new medication which I need but won't probably get until next week now. And now missed my medication for this week all because your company decided to ignore the express shipment label and the box clearly saying perishable items and my calls for this issue. This medication is thebonly thing keeping me out of the hospital. Please do better in the future and make sure your drivers pay attention to labels. Oh and as of today, July 2nd, I still have NOT received my express shipped overnight perishable item package. ​

    UPS Customer Center - shipping_centers - Updated July 2026

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