1=0. Worthless delivery commitments. Their schduled deliver windows are complete misses. Anything…read morein a window at 1pm and beyond, maybe it will arrive in 1 or 2 days later. Drivers are rude and lack package care..its a throw it down an dash operation.

Listen I Read All The Reviews Here And I'm Scared I Might Not Get My Package. It's Been Their Since…read more3:54 am And It's Now 10:13 PM. I Swear If I Have To Complain To Them, The. I Will Make Sure That They Get My Package Here Immediately And A Cash Back As Well For Having To Wait For So Long. I WOULD LIKE TO GIVE 0 STARS, BUT I CAN'T.

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!

They do a great job and are efficient and friendly! I use them quite often with the prior owners…read moreand now with the new owners.

Highly recommend and use their service again and again. As a real estate agent/local author, how…read moredid I ever manage my important documents going to clients and business partners, as well as my books and parcels without them? I don't know! :) But I am extremely grateful that they are near me! The reliable services they offer of mail & parcel deliveries help grow and sustain my business. Mohammad and his staff are always helpful and friendly. I would highly recommend using their services to assist any business. Thank you for the excellent customer service and being a great resource to our Covington community! - Janette Matugas, John L. Scott Real Estate

I went to this store today with a return . It was in the original box that had shipped through…read moreUPS. There was a pre-printed label on the box and was ready to ship. The only thing it needed was 6 inches of box tape to close the lid. I was informed that I would be charged next time to tape the box. I asked if this was UPS policy or specific to this store. The employee said it was this stores policy to charge for tape. Never has this been an issue. After 1 minute of research and I find out that a UPS store gets 1-2 dollars for packages that have been just dropped off. So these people make money off your box and still charge for tape. 0 is their true score.

If I could give the store a zero I would no sta. Me and several other customers came all the way…read moreout here because on google and also on their door it says open seven days a week and the hours on sunday are 10 am -3 pm and the store is completely closed down, no one inside, doors locked and lights off. So very unprofessional this is, what a headache to all of us who came all the way out here for nothing, what a waste of time.

Staffs are always kind here, never a bad experience so far. They always offer to help me move…read morepackages into my car.

Low staff And Basically No one is available to help they won't help was my experience and a Fax…read morecost $24 .. I was unaware of these high fees. I was Ignored And they ignored the Trainee who asked the Employee who had been there longer for help. I felt Sad the New Employee an older Gentleman was not treated very well by the longtime employee even put him Down in front of Customers. What a horrible Experience I definitely don't recommend where A Customer Myself and New Employee couldn't get help. They refused to help and another Customer even noticed and wondered why we weren't getting Service?? 0 Stars If I could .. I know they chose to help them with there Photos though.I appreciate they noticed but did carry on and were helping them . I myself and the new employee left standing and waiting 30 mins. The papers were important to fax so I waited .

3 times shipping from this office extremely helpful and well organized staff . Thank you !read more

Not a fan of this location. FedEx has delivered a package that isn't mine twice now so I decided to…read moretake it to a different location in the hopes that it'd go through the system differently and not end up on my doorstep again (and treat myself to some Haru Haru!). The store was mostly empty; the employee saw me coming and met me at the counter. I told her the package was delivered incorrectly and I'm returning it. She looked...confused? I don't know. Like I shouldn't be returning a package that doesn't belong to me. It's been decades since I've worked in shipping - I'm not doing FedEx's work for them. I was unable to get something in writing that I no longer posses the package...and I'm not going to worry about it anymore. If you insist on using FedEx, ya might want to take a minute and go to a different location.

New location. Wished they had the feature to upload online and then go in to pick up that way I…read morecould see the prices before purchasing. Decided to go in with my usb, and print 9 double sided b&w prints. I would say for 9 pieces of paper, it's a bit expensive compared to competitors. It would've cost 3.87 if I had gone to office max. But I was excited to have this ups right behind my house. So I decided to give it a try! Don't recommend getting prints from here until they have the option to upload online.

I went in to return some thing to Amazon. Apparently, I clicked on Whole Foods instead of UPS…read morestore. The man inside helped me to cancel my refund, redo it entirely, and then refunded my order. He was happy and helpful and kind. The kind of employee this manager should be glad to have.

Both men were very courteous and polite. They were careful of all outside shrubbery. They asked…read morewhere I'd like the mattress and were good to put it just inside the kitchen door. They asked permission to entervto place the mattress and to take photographs

They delivered/setup my new peloton. Super quick setup! I would definitely consider using them…read moreagain.

Eden is very professional and pleasant. We hired her to notarize a document…read more She takes the work very serious, without acting superior or condescending. She took her time and was very patient and helpful while working with my mom. We didn't feel rushed or pressured to hurry up. Her rates for travel and notary service was quite reasonable. I will use her again when the need arises.

Belated thanks to Eden for her mobile notary skills, professional and pleasant demeanor. Eden was…read moredetail oriented and incredibly thorough with my elderly mother as she revised and signed new estate documents, taking time to make sure she understood each document. Highly recommend.