Annette was amazing. Super quick, great job, as painless as could be. Made me feel relaxed and…read morecomfortable immediately and loved meeting sweet Dexter as well. Highly recommend.

Top level customer service, I was made to feel so comfortable as soon as I stepped in, the nervous…read moreof being a first time sugar client went away immediately. Annette has a big passion for what she does and it shows! Next appointment is already booked :) Dexter was adorable!

I would give Sara 10 stars if I could. She was amazing and did a fantastic job on my brow tattoo…read moreremoval. She even called me the next day to follow up and check on me. Thank you so much, . So professional and did an outstanding job on my brows. A+++

Been going here for a while now for a tattoo removal and I enjoyed my experience each time (due to…read morefriendliness of the employees, not the pain lol). Ren has been my main service provider but Sara has been doing my sessions lately. Both are exceptional. They're both super friendly, knowledgeable, and easy to talk to. They make sure I'm not too much in pain and providing me advice on after care. The ladies at the front desk are very kind too. Super welcoming.

I have gotten multiple brazilian waxes from Asha, she is so professional and does an amazing job. I…read moredefinitely prefer to go to her than others I've been to in the past.

Asha is amazing. I have been a client for more than 15 years now. Still amazing!! She is gentle…read moreand efficient!!

Trena Ansari at Willow Salon burned my scalp, gave me neon orange hair, and cut my hair extremely…read morechoppy and unevenly (three inches shorter from the right side to left, with one chunk 7-8 inches too short it's at ear level). She was also 45 minutes late to our appointment, texting me that she was late just a few minutes before, while I was already parking. When I told her and the salon owner, Jolene Dittmar, that my scalp was burned, neither took responsibility. Trena want to do yet another correction, which of course I refused. I wasn't going to let her hurt me again. Jolene three weeks later after much back and forth, said she would refund my $200. She did not. She also complained to me that Trena was hard to talk to due to her personality, so she couldn't address it with Trena. My scalp burned for four days, I had sores all over it for three weeks, and it finally is mostly healed now four weeks later. I've never written a bad review of a salon, and certainly never complained. I'm 59 years old, a retired school teacher, I have colored my hair all my adult life, and I NEVER had a scalp problem before. I am reporting to the Cosmetology board and to the state Consumer protection department. Here's exactly what happened: * I booked a full cut, color, and style appointment for warm dark blonde - auburn color. My wavy hair was just longer than my shoulders. I did not have bangs or layers. The color was a light ash blond. We had a text consultation in advance. * Trena changed the appointment time at the last minute, when I was finding parking for the appointment. * Made me wait even longer while she took a consult (non paying!) client. In all, she was about 45 minutes late starting my appointment. She then seemed to have forgetten everything about our text consultation. * Trena left the salon for over 30 minutes while the chemicals were processing, instead of staying and checking on it. * Trena overprocessed the coloring because she was not in the salon, and it was bright orange--the color I said multiple times I wanted to avoid at all costs. I wanted a warm dark blond / brown. It's not auburn or copper or caramel. Day glow orange. Trena reacted very nervously and said we could correct it with a second darker color. * Trena tried to tell me I didn't need a cut, but then said she'd trim following the preexisting lines. She then fushed the cut (spent literally two to three minutes on it) and chopped several very short chunks totally unevenly. The right side ended up with chunks 3-4 inches shorter. One area has a chunk that is 6-8 inches shorter (at my ear level). * Trena then told me to style it myself at the end (!). She seems to be rushing me out. (She probably was.) I ended up leaving with my hair still wet, after sitting (mostly alone) in the salon for three hours. * Did not wash out the dye completely. It was 45 minutes while I drove home, plus 15 minutes in the salon. My scalp was burning. * I washed out dye when I got home. It was absolutely dye, not just normal washout from the hair. I scraped dye off my scalp. * My scalp developed a dozen or more sores from the chemical burn. These did not heal until three weeks later. I only used shampoo twice in that time. I did apply Cera Vie every other day to the scalp (dermatologist recommended). Also, the salon is not spa like at all. Normally, I don't care what a place looks like, but their website very much misrepresents the place. Not only do they NOT STAND BEHIND their work, it is an sparse, uncomfortable environment. I'm 5'4" and if you are shorter, your head won't reach the sinks. Jolene later said they adjust, Trena said they did not adjust, but either way, no one bothered to adjust for me and they were both there during my fiasco. I will try to add a few photos. Price $200+ Stylist Trena Hair Master or Hair Wizard Ansari Yelp is not letting me add photos, but I will do so. I am sure they will write a review using character assassination. Trena basically told me I was lying, Jolene told me she'd refund my $200 and did not, and tried to claim it was an allergic reaction even though I've dyed my hair 40 years without ever having a reaction. They refused to take any responsibility. Not even an apology, though there was a check in by Jolene three weeks later. Note, I am a normal 59 year old, who has never written a review like this, a retired teacher, and I only want to keep others from being hurt. It's now four weeks later, and I still have three sores but mostly healed.

* Beware, your time is not valued here…read more What I am hearing in your response is that because the consultation is 15 minutes and complimentary, it is acceptable to change or adjust it as needed. Not one, two, or three times but as your company wants. Got it! My concern is that, regardless of whether the consultation was free, I still secured my appointment as requested with a credit card and set aside my time in good faith. From a client's perspective, a scheduled appointment is still a commitment, and repeated last-minute changes make it feel as though the client's time is less valued. If the situation were reversed and I had made multiple same-day changes or cancellations, I would have been subject to a fee. That difference in expectations is what I found frustrating and ultimately led to my decision to cancel. This is not about the consultation itself, but about mutual respect for time and consistency in how scheduling policies are applied.

Amazing people love the vibe the person who did the wax for me was really sweet place was easy to…read morefind

Have had two great massages from Marissa. She listens to me concerns and areas that need…read moreconcentration. And uses a warm neck pillow which really helps the muscles for the massage. It's nice and peaceful with light music and a wave noise. I'd recommend to anyone.

The service is always top notch, but even nicer is the inviting atmosphere and the owner of the…read morebusiness, Kristin, is beautiful inside and out, spends time getting to know every client that comes in with a genuine connections. I would have to imagine the client retention is as close to %100 as humanly possible.

It is the BEST place to have your brows waxed and shaped. Kristen is very skilled at her craft, and…read moreshe is a wonderful person. I have been a client for years and would not go anywhere else!

Absolutely obsessed with this place and the ladies here (I almost want to keep it a secret)!…read more I've been going here for 3 years now. The environment is clean, and the work has always been very consistent. They are super nice with even better membership deals for eyebrow threading. I see they offer lashes, micro blading, etc, but I've only ever done threading here! Definitely recommend!

Beautiful woman, taking care of women and making us feel like our best self!…read more Leaving here A bit more beautiful! I love it! First time here and I brought my friend Kevin! We both got our nose, waxed and eyebrows done! Leaving here feeling like 1 million bucks! Ty Ladies!!! I love you.!thank you Shukriahh!!

Skinplicity is such a gem! Located in a cute, great spot. It smells so relaxing and calming! The…read morestaff is so kind and attentive. I saw Savannah and loved her! I will definitely be back for all my skin needs!

I'm so grateful I found Brooke for sugar waxing. She is so sweet and fun to talk to. She is…read moreefficient and considerate when things get a little hard to bare during the wax XD. I recommend her and Skinplicity for an excellent waxing experience!

I'm new to injectables and was interested in getting botox for the first time! One of my friends…read morerecommended I go see Tenesha and I was a little nervous but I came in for the new patient consultation with Tenesha and she was the absolute best. It is a free consultation and she spent the time genuinely getting to know me and walked me through the process. Any questions regarding skincare, aesthetics, botox, and filllers she had me covered. I have an appointment booked before the year end and I would definitely recommend working with her as she made me feel confident. Thanks Tenesha!

I recently went to Replete Med Spa for Botox and was very pleased with my service. The injector,…read moreTenesha, was knowledgeable about the facial anatomy, and was confident in her injecting. The Botox injections themself was practically painless with the technique that Tenesha used. After the service, she checked in on me and how my Botox was settling, and was very dedicated in making sure that I was happy with my service. I will definitely be coming back for my future Botox needs!