Scott was great to work with. He gave me several options for Alaska cruises based on what I was…read morelooking for and cost range. We were able to select the perfect cruise for my husband and I. He offered several options for excursions as well. Scott was also to help me out with a small crisis, and saved the day! Very pleased and would highly recommend his services.

We have used Scott for our honeymoon to st Lucia and a couples trip to the Dominican Republic. He…read morehas been helpful and guided us in a good direction. We appreciate his help and will continue to use him for future trips! Thanks Scott!

Havacation did an excellent job finding my wife and I and four 18-20 year olds the perfect all…read moreinclusive in Punta Cana. Traveling out of the country with my children and their friends made me nervous. This group did a great job of securing, hotel, transportation, flights, excursions and insurance. Less stress for me equals less anxiety during the process. We will be using them again maybe Europe next time. ?????

Guided us to the perfect spot for a vacation with late teenagers. Our 18, 19, and 20 year olds…read moreloved all the activities available at the Punta Cana resort. We felt safe and well-equipped to handle international travel thanks to Shelley's guidance.

We contacted J Cruise Travel/Janet Jaros for our recent Mediterranean cruise. It turned out to be…read morethe trip of a lifetime. We told her what we wanted and where we wanted to go. She took it from there. In these travel times, we needed every kind of paper filled out for vaccinations and health forms for Spain and the other countries we were traveling to. She put us in touch with the train companies we needed to contact for an extended trip to Milan and Zurich. We contacted her on numerous occasions with questions about the places we would be going to. She takes wonderful care of her customers. We were so happy with the results of this cruise that we booked another cruise to the West Indies!

Janet always listens to her clients. I have never met a travel agent that treats our travels plans…read morewith such a "special" touch like Janet does. Trust your vacation or special travel plans with Janet, you won't be disappointed!

I do not even do reviews but it's very important for me to share the experiences of my friends and…read moremyself. No communication, very unprofessional, goes on the defense when asking BASIC QUESTIONS, let clients know on a daily basis that they do not work on the weeks but yet your a trav agent with clients traveling, LIES, goes back and fourth with her clients when her agency is wrong, WEEKS TO SEND PAY LINK, declined cards that did not need Declining....I... Keep all your emails because they will forget. Suz needs to retire because her customer service sucks. We all hate how we gave her money. The Travel Agency was the talk of the trip the 1 night because how unprofessional they were. Do not let them tell you I was not a client. I'm in cancun right now listening to another guest unhappy with her services. Retire or get out customer service. Best advance..

Total twit. ZERO communication and full of sh*t. Informs anyone who uses their services that they…read morecan't post negative reviews on social media. Gee, why is that? This clearly suggests she's a joke and reviews are scripted. Wake up people. She likely only recommends resorts that enrich her. Used car salesperson. Do your own research and book your own travel.

Dave has traveled to over 65 countries and is, quite simply, the best at what he does. Dave creates…read moreunique trips that are tailored to the individual client and what they want to experience. I just had lunch with a friend who had just returned from a trip to Italy Dave had helped him plan and he said it was absolutely spectacular. Anytime in the future I'm travleing overseas, I'm booking with Experience Travel!

I recently returned from a trip that Dave helped me plan and book. When we first met, his…read morepersonality made it an easy decision to pick him and we were not disappointed. We went to Poland, Germany, and Italy for a total of 3 weeks and Dave helped with a majority of it. I did book parts by myself with points and the group tour. I will say this if you are worried about going independently don't be. With a good guide book and Dave's advise and hotel selections you will have more fun then a group tour and have it on your own schedule. The booking process: Dave was understand and listened to what kind of experience you want and what your budget is, just make sure you are honest with him upfront about the budget so that he can help steer you in a good direction. We were very happy with our hotel selections and the locations. We told him what we wanted to do while we were there and he gave us a selection and if we weren't quite feeling it he listened and got right back with something more we wanted. Not only did he find good hotels for a good price, with the selections he made for us we felt more like a part of the city and taken in by the culture and the staff. He also booked our airfare, which was on pare with what you would get doing it yourself online but without the headache of having to do it. Listen to his advice about layovers! If it wasn't for him making us have a longer layover in JFK we would have miss 2 flights!!!! Last minute changes: So after all his hard work and a great vacation plan, we found out my wife was pregnant and Dave was super nice about everything and rebooked it all with the new dates with no additional commission. Yes we had change flight fees, but that was it and Dave made what could have been a huge mess just another simple step. Personality and Customer Satisfaction: You can't say enough about Dave as a person Cost/Value: To be honest it cost about the same as if I would have bargain hunted on expedia or whatever the difference is that I had a name and person to fall back on if something went wrong. With that I will be using Dave again.

Ariane has helped us plan a number of trips with great attention to detail. We highly recommend…read moreEarle Travel and have been using them for years.

Used a travel agency for the first time on a trip to Europe. Unfortunately, we will probably not…read moreuse another travel agency. This biggest issue was paying the extra $100 for them to book our flight and then it was booked wrong (1 extra day). To cover the mistake (2 months after mistake was made) we were given the only option of staying the extra day and them paying for our $90 hotel while changing flights would cost $800. Other issues included terrible transfers, bad information, and all questions were answered with half-hearted responses. After contacting them explaining my issues, I was told to find another agency or plan my travel myself. I would take that advice!

I completed my stress-free vacation with Shawn and it was just THAT! STRESS FREE! Shawn made…read moreherself available to us, checked in when I needed her, and followed up afterwards. She sent happy thoughts and wonderful wishes on the 1st and final days of our trip. She also assisted with additional excursion planning while at the resort. Thank you Shawn for your care of us. We had an amazing vacation!

The lack of attention to detail, lack of consistent responses, and increasing passive-aggression in…read moreShawn's sporadic responses are not things I value in anyone I do business with, let alone a travel agent who is supposed to be supportive in new experiences and adventures. First, when I reached out about an adults-only CRUISE for myself, my elder sister, and my septuagenarian parents in December, the FIRST option she sent back was an all-expenses paid RESORT with butler service. Those are two very different experiences, and the latter is not one I even alluded to desiring. Furthermore, she claimed she didn't receive some of my emails, and that she would provide an extra treat as an apology, yet ignored me every single time I asked outright what that extra treat was, then never actually followed-through on it. Speaking of not following through, the quote she sent me for my birthday trip in March had no details in it, and she never followed up with me, so I went with another travel agent who provided 5-star service that truly showed me how subpar this agency is. I took the bare bones quote as a sign of her increasing passive-aggression, as she often seemed annoyed or bothered by my questions instead of recognizing that she wasn't providing enough details which is what sparked so many questions in the first place. Like why do I have to ask about payment options instead of that being part of the conversation? That hotel she suggested we stay at before and after the cruise was terrible. It was loud, dirty, expensive for what it was, and had tons of children running around which is again something we expressed avoiding. And lastly, much to no one's surprise, I NEVER received a survey after my trip, and I was only sent ONE email asking about the 2-star rating I left on Google. She claimed to have sent me the survey, and several emails about the review, neither of which are true. I've never heard of Gmail supposedly failing so much for anyone else which led me to believe Shawn was purposely ignoring me and/or simply does not have the check and balances in place to make sure she follows up appropriately with her clients. I roll my eyes every time I see her on Fox 59 now because I feel like they either don't know how this business truly operates, or because only I was provided with unsatisfactory service which is not okay. The only reason I gave 2 stars instead of 1 is because we did actually have a great time on the cruise, and it was a decent match, but the amount of issues encountered along the way did not make it worth going through this agency.

Nancy literally Booked us one of the greatest trips we could ever ask for! Her knowledge of the…read moreresort, the area, and just the overall whole experience was 5 stars in my book. We had a little scare that our flight was cancelled coming back home. All I had to do was reach out to her, and within minutes we had the issues resolved and on our way back home. The trip was so amazing we will booking all our future trips with Nancy.