Scott was great to work with. He gave me several options for Alaska cruises based on what I was…read morelooking for and cost range. We were able to select the perfect cruise for my husband and I. He offered several options for excursions as well. Scott was also to help me out with a small crisis, and saved the day! Very pleased and would highly recommend his services.

We have used Scott for our honeymoon to st Lucia and a couples trip to the Dominican Republic. He…read morehas been helpful and guided us in a good direction. We appreciate his help and will continue to use him for future trips! Thanks Scott!

They are very professional and made me feel very comfortable with planning my first Caribbean trip…read more I've been working with Cindy Upchurch; she excellent!!! Thanks AAA Travel agency. I plan to use this service when planning any vacation trip over seas

I completed my stress-free vacation with Shawn and it was just THAT! STRESS FREE! Shawn made…read moreherself available to us, checked in when I needed her, and followed up afterwards. She sent happy thoughts and wonderful wishes on the 1st and final days of our trip. She also assisted with additional excursion planning while at the resort. Thank you Shawn for your care of us. We had an amazing vacation!

The lack of attention to detail, lack of consistent responses, and increasing passive-aggression in…read moreShawn's sporadic responses are not things I value in anyone I do business with, let alone a travel agent who is supposed to be supportive in new experiences and adventures. First, when I reached out about an adults-only CRUISE for myself, my elder sister, and my septuagenarian parents in December, the FIRST option she sent back was an all-expenses paid RESORT with butler service. Those are two very different experiences, and the latter is not one I even alluded to desiring. Furthermore, she claimed she didn't receive some of my emails, and that she would provide an extra treat as an apology, yet ignored me every single time I asked outright what that extra treat was, then never actually followed-through on it. Speaking of not following through, the quote she sent me for my birthday trip in March had no details in it, and she never followed up with me, so I went with another travel agent who provided 5-star service that truly showed me how subpar this agency is. I took the bare bones quote as a sign of her increasing passive-aggression, as she often seemed annoyed or bothered by my questions instead of recognizing that she wasn't providing enough details which is what sparked so many questions in the first place. Like why do I have to ask about payment options instead of that being part of the conversation? That hotel she suggested we stay at before and after the cruise was terrible. It was loud, dirty, expensive for what it was, and had tons of children running around which is again something we expressed avoiding. And lastly, much to no one's surprise, I NEVER received a survey after my trip, and I was only sent ONE email asking about the 2-star rating I left on Google. She claimed to have sent me the survey, and several emails about the review, neither of which are true. I've never heard of Gmail supposedly failing so much for anyone else which led me to believe Shawn was purposely ignoring me and/or simply does not have the check and balances in place to make sure she follows up appropriately with her clients. I roll my eyes every time I see her on Fox 59 now because I feel like they either don't know how this business truly operates, or because only I was provided with unsatisfactory service which is not okay. The only reason I gave 2 stars instead of 1 is because we did actually have a great time on the cruise, and it was a decent match, but the amount of issues encountered along the way did not make it worth going through this agency.

This was my first cruise, and I am so glad that Mike from Stellar Travel arranged everything for me…read moreand the three friends I was traveling with. He is very experienced with cruises, and was able to coordinate all the details so that we enjoyed a great vacation on the wonderful Emerald Princess. For example, I never would have thought about arranging a private van to pick us up at our hotel and take us to the port. I would have just called an Uber but Mike arranged for an excellent van service to arrive in front of our hotel at the perfect time to get us to our ship. The driver was excellent, and he arrived 15 minutes early so that we didn't have to worry. He easily loaded our 8 bags into the vehicle and had plenty of room for the four of us traveling to the port. Mike provided a great checklist and plenty of tips and information for first time cruisers. Greatly appreciated! After the cruise Mike had arranged for a private vehicle to pick us up and take us to the airport . We didn't have to wait in line with hundreds of others to get on the Princess buses for the trip to the airport. Already planning my next cruise!

Mike arrange our first cruise on Royal Caribbean. This man "knows his stuff". Mike handled the…read morehotel before the trip, checked on transport to hotel, to the ship, to the airport and for a rental electric scooter for me on board. He was hands on. The best thing he did, however, was to strongly encourage us to take out vacation insurance.....You guessed it. We had to cancel four days before the trip. COVID was the culprit!!! And guess what...Royal Caribbean stated COVID is no longer a valid reason to get a refund! Thanks to the insurance we were covered. We got every penny back. So thank you, Mike, for the meticulous planning and a triple thank you about the insurance!

We contacted J Cruise Travel/Janet Jaros for our recent Mediterranean cruise. It turned out to be…read morethe trip of a lifetime. We told her what we wanted and where we wanted to go. She took it from there. In these travel times, we needed every kind of paper filled out for vaccinations and health forms for Spain and the other countries we were traveling to. She put us in touch with the train companies we needed to contact for an extended trip to Milan and Zurich. We contacted her on numerous occasions with questions about the places we would be going to. She takes wonderful care of her customers. We were so happy with the results of this cruise that we booked another cruise to the West Indies!

Janet always listens to her clients. I have never met a travel agent that treats our travels plans…read morewith such a "special" touch like Janet does. Trust your vacation or special travel plans with Janet, you won't be disappointed!

Nancy literally Booked us one of the greatest trips we could ever ask for! Her knowledge of the…read moreresort, the area, and just the overall whole experience was 5 stars in my book. We had a little scare that our flight was cancelled coming back home. All I had to do was reach out to her, and within minutes we had the issues resolved and on our way back home. The trip was so amazing we will booking all our future trips with Nancy.

From the owner: Luxury Journey Travel - A Division Of Travels By Nancy We…read moreare your full service travel agency

This is a near thing of the past, the travel agent. But there are times and places where Orbitz…read morejust can not do the job. So I hope the good agencies remain. Like The Travel Authority. They were super helpful and quick to get me what I needed and care for my special concerns. This is a good place to go in Bloomington. See if Ginny is free to help you.

Amanda S. made our honeymoon travels to the DR a breeze. She was great to work with to look through…read moreoptions and prepared us for our travels leading up. Without all her help, I doubt either of us would've gotten out our comfort zone and left the country. We didn't feel stressed about where to go or who to talk to when we arrived, it was all taken care of. Amazing trip! Would absolutely work with Indy Travel Leaders again for another big trip.

Courtenay at Indy Travel Leaders has been amazing in helping us book our Honeymoon in 2020 and as…read moreof recent another trip To Mexico. Any questions and I always have a lot are answered with more than enough information. We loved both of our resorts we ended up picking. I will be booking again here for our next trip!

I can't say enough great things about Katie at Thirsty for Travel Designs. She's knowledgable,…read moreefficient,personable and it was a pleasure to do business with her. She planned a trip to upstate New York for myself and a sister who lives out of state.She took care of things I did not even know about and saved me a lot of money, time and frustration.I would give TEN stars if I could. I think yelp should put this agency at number ONE. I can not thank Katie enough!