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    Upscale Vitamins

    4.0 (1 review)

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    12 years ago

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    The Vitamin Shoppe

    The Vitamin Shoppe

    3.5(32 reviews)
    0.9 mi
    $$

    I visited this Vitamin Shoppe location with my three children to pick up supplements and some Bum…read moreenergy drinks. We are Native American, and we were dressed pretty casually today. I wasn't aware of any promotion, and I'm still unclear on what the deal actually was. I grabbed three cases and a few loose cans from a display near the register. When we checked out, the cashier, a white girl named Misti, kept mentioning a promotion but never explained it clearly. She repeated the same statement without clarifying how it applied or why she was bringing it up. She also kept looking at us in a way that made the interaction feel uncomfortable, and she was not friendly throughout the exchange. I even asked, "I'm sorry, is the concern the cost? Because I have no issue there," hoping she would clarify. She didn't. Eventually, she stated that customers can only purchase up to six cans per person in order to receive the $1‑per‑can promotional price, but she still didn't explain how that related to the items I was buying or why it mattered. I asked whether she needed separate transactions or if there was a limit on how many cases I could buy, and still received no clear answer. I finally told her I just wanted to purchase my items and leave. At the end of the interaction, I asked if there was a place to leave feedback, and she said, "I'm sure there's something on the receipt for corporate." The issue wasn't the promotion, it was the lack of communication and the overall unfriendly, uncomfortable interaction. Misti would benefit from training on how to clearly articulate store promotions and communicate respectfully with customers.

    This review goes to the Manager AVA who could probably use some vitamin C and Moisturizer Labeled…read moreas cashier number 1543. Who followed my friend around the store as if she's never seen a black woman trying to take charge of her health at a vitamin shop before. I got her name when I came back to the store to return my friends Vitamins. She was extremely rude. I asked for the GM and she said she's the manager I asked again for the GM and she was just absolutely rude to me. I am going to report this store to the area landlord and my local BNI group including the our local chamber of commerce . The customer service is awful!

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    The Vitamin Shoppe
    The Vitamin Shoppe
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    Natural Grocers - Front

    Natural Grocers

    3.8(92 reviews)
    2.6 mi
    $$

    I've seen Natural Grocers locations around the valley for years but I finally made it in for a…read morevisit this week... I was seeking an iced tea before picking my daughter up from school and popped in to check it out. I found a fair selection of beverages as well as checked out their supplements, produce and so many other fresh, organic, vegan + other products too. The staff was friendly and helpful. The store itself has a bit of a weird layout and seems like it could use a renovation, but the current state adds to the hippy, natural, co-op feel. I found a kombucha and made a mental note to return to support this business in the future! They have quite the history and while there are many competitors in the area, I love supporting more local, family owned businesses. NG offers some fun events, nutritional health coaches on staff, and has a community feel which I like. I'll be back!

    I had such a wonderful, unexpected customer service experience at the store today 4/15. I would…read moregive the customer service a 10/10! Feeling kinda down on tax day I went into the store to find spaghetti squash to cook for dinner. I couldn't find it so I purchased butternut squash. The cashier I think her name was Rain. She was so sweet and asked what I was going to make with the butternut squash and I said I wasn't sure because I really wanted spaghetti squash. She called the produce department and asked if there was any spaghetti squash and they were able to find some for me. She exchanged the butternut squash for the spaghetti squash. I hope this worker is rewarded. I felt like I was in a local small owned business. I will definitely be back.

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    Upscale Vitamins - vitaminssupplements - Updated September 2026

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