Excellent experience. Strongly recommended. Totally helpful, knowledgeable service.read more

I never purchased anything like this online before but Bob made it a easy experience. Bob is…read moreknowledgeable and very helpful. I have FFl's closer to my house but I chose to go to Firefly based on the reviews. So if you are a first time buyer online like me Bob is the guy to go see.

Matt and Jordan are great prices are significantly below neighboring stores. The selection of guns…read moreand ammo is awesome. Was greeted as soon as I entered the door respectfully traded in a firearm for a new one and was very happy with my experience will be returning. They have gained a new customer

I purchased my first rifle here. Single mom who wanted some added protection. I walked in there a…read morelittle clueless. I told the guy how much I wanted to spend and he showed me the best options. He was patient, very nice and went through everything very thoroughly. He picked such a good one when I was at the register some guy offered to buy it off me for more than I was paying

I would definitely not recommend this business to anyone. Always charges top price and sometimes…read moremore.

You better know what the price of a gun is when you walk into this shop. I didn't do any research…read moreand come to find out they had marked it up $100 over MSRP for a shotgun that I could've bought anywhere else at the manufacturers recommended price of $599 and when I called to speak to the manager he said he had no control over pricing.

Dons a great person very friendly and knows guns, all guns . He is the real deal when you walk in …read more You'll stay longer than you thought you would because of the wealth of knowledge this man holds.

I called the other day regarding a new rifle they acquired. I asked if they did trades. I was told…read more"no" by someone named Don. Then, I asked if they buy M1 Garands...the same Don said "we are not buying those right now." I've never known a gun shop to turn down an M1 Garand so either they are not doing enough business or this Don guy has no idea what he is doing? Or, perhaps a little of both. I decided to stop in today just to see what the shop was all about. It is very small with limited firearms. The downside, they have all their long guns locked behind the counter and you have to ask to see them. I wasn't impressed! Needless to say, based on the response I received from Don and the lack of firearms they carry, I will not be returning to this store. There are MANY better options in the capital district.

I don't even think they exist anymore or at least do the public ( they had law enforcement…read morecontracts to local agencies ). The address on google is a lie, the address on the website is also lie, they don't answer the phones... NOTHING !!!

Great selection of firearms and parts, I like certain quality brands and they had them all, good…read moreprices, and when I needed to change a order the customer service by email was almost instant.

My Go to store, offers you more if you're selling, cheaper if you are buying, nice used section,…read morenice employees.

decided to see the place. first time. small place but lots of variety. pets not allowed due to…read moreloose dogs loose in store. Fairly understandable. Entered first time, had everyone in store turn and give me the stink eye upon entering, including owners/employees. No greeting whatsoever. One man busy with customer, one woman on phone. second loop looking at inventory another customer walks in. Woman finishes call, talks to one customer then proceeds to help the person who just arrived after me. The place had a very unwelcoming atmosphere. More than any shop I've been in. Felt like I was unwanted in their clubhouse. I've never not at least received a greeting and an offer of assistance. This is just my experience, I personally don't plan a repeat.

Terrible advice and dirty business practices. Made several firearm purchases. Handgun and rifle…read more I've known people that have worked there for years and I have heard the inside gossip. I would say the negative doesn't outweigh the positive by far. I would never ever tell anyone to go there or would I ever waste money there again. Piss me off once and that's it.

Magic Mike and Dirty Dan are two legends that made the process of looking for/purchasing my two…read morepistols easy and fun. They are hilarious and love doing what they do and it's refreshing to see people truly enjoy what they do. Plus i got a great deal on guns & ammo. Booyah!

After multiple transactions, pistols,rifles, shotguns and ammo. There isn't enough good things i…read morecan say. Every transaction, smoth as can be. Prompt reply of emails, always right on point with information and knowledge. THE BEST

Zack's has without a doubt the best customer service in the area. They answer any question you can…read morethink up promptly and correctly every time. You will pay a premium for this level of quality service, but after exploring "cheaper options" in the area I will be sticking with Zacks. It's hard to put a price on well thought out professionalism and organized methods. THEY WILL NOT STEER YOU WRONG. They have an excellent selection with the knowledge to walk you through helping you compare features with your needs.

" Absolutely incredible! Guns Inc is my go-to store--well-stocked, organized, and welcoming. Tony…read moreand the staff are knowledgeable, beyond helpful, making every visit smooth and enjoyable. I was having issues with a Desert Eagle that I purchased at another location. Tony called the factory and sent it in and they totally went through the gun! He did this at no cost to me! If you're looking for top-notch service from people that actually care and a great selection, this is the place!

Awesome place with friendly staff. I was very pleased with this place. I highly recommend it.read more