I have been going to Park Place Veterinary Hospital for approximately 8 years and have received the…read morebast care for all of my animals. we recently took in 2 kittens and a momma cat. The momma cat ran away. Momma cat had an appointment today 1/28 and we forgot to cancel. My husband received a call from the Vet stating we needed to pay for the visit and going forward we would have to prepay for all appointments. Apparently, there is a policy that exists. Clients are only made aware of this when they miss an appointment. This gives the practice manager the ability to enforce the policy whenever they feel free to do so. Usually, we receive an email and a call stating that we have an appointment for the animals a day or 2 in advance. According to my husband neither of these reminders happened. i have spent thousands of dollars for my pets with this office and in the end they told me that I needed to take care elsewhere. I am a little disappointed with the way the practice manager handled the situation. I think the vet and the vet techs and the reception are amazing. However, if a policy exists it should be shared with clients when they establish care. Or it could be attached to the email when they send reminder calls. I believes this is an excellent, comprehensive, compassionate place for the animals. If I were to rate this based on today´s experience it would not be good. I do feel that if there are rules they should be shared with the customers. The practice manager should fix her process to ensure everyone knows the rules. Practice managers are suppose to fix processes. unfortunately, I need to rate.

I've taken my dogs here for years and really love the culture, community and compassion for my fur…read morefamily. Staff are kind, Helpful, and always available over the phone. Appointments are easy to set up with their online platform and the vets are very thorough and invested in my pup. They take their time and really connect.

Such a wonderful and caring staff. Always helpful and can get you an appointment relatively fastread more

Actually talking to the veterinarian. Not the front desk or assistant with my medical ? I was very…read morestressed out and hadn't really slept for a week. I adopted a rabbit..found a few flees not many. She was pregnant surprise!!! Anyhow babies looked great then about six weeks I noticed severe itching hair loss. At night after cleaning their enclosures I began to itch like crazy. Like something from a Syfy movie. I began to read everything I could about rabbits and zoonume decrease that humans could get. WOW I was surprised!!! I figured I probably had walking dander mites. They showed all the signs. It was horrible for me not to scratch for the secondary infections is the worse. Now I truly know what it's like for animals to have fleas or mites!! Long story short..brought one baby and the mother. Mother was supposably treated with revaluation and baby wasn't. Skin scrape came up negative. Often their is a falls negative if eggs haven't hatched again!! They treated me as if I were nuts. Not listening to me at all. Financial I couldn't afford all the rabbits and stayed I need a weight on the baby and the mother so I could treat them myself..more cost affective and I've done research hrs of feeding a speeking to rabbit savy people and I. Line vets. I never got the weights kinda brushed that off.. I was disgusted tired and well believe me...this takes the cake folks,,!!! Ready for this one??? LMAO...I had to I just had to ask the veteraria assistant..or ofgice manager cuz ..the introduction was so bad...I really had no clue who was who...so hear we got...so I qas reafing tabbits can get mite from hay. She stated those type of mites go away!!!! Hello peeps..no they don't...my angora rabbits are a mess!!! $$$$ later WOW!!! Mites go away from hay, LMFAO,...I WOULSNYY RECOMEND THEM AT ALL. RUDE MADE ME FEEL LIKE WHAT ARE TOU DOING HERE FOLK'S.. ANIMALS..THEIR FAMILY TALK TO ME EARN THAT TRUST ANSWER MY ? MY CONCERNS!!!. bunny's are on the mend now thanks to them. Hello folks walking dandety affect all your animals and the one human whom cleans feeds and brushes angoras! If you can't see the DR don't go,!!!!

I usually have a very friendly vet when I visit the VIP pet care clinic at my local tractor supply…read morehowever, today was different. When I arrived the man that was checking us in announced "I'm sorry we are just waiting for our doctor to arrive, should only be a few more minutes!"....mind you this is about ten mins after the clinic hours are posted as open. The doctor finally arrives and now it's our turn to bring my cat to the examination table for shots and the doctor was extremely rude from the first second I spoke to him. Did not care to ask me the cats name and just continuously called her a "him". Regardless..... they he starts to pull her out of the carrier and he whacks my cat on the back several times. Very rough and carelessly (my cat is very old so this alarms me). The doctor who then looks at her and states that she's severely overweight and needs to loose about 20lbs. I have a very specific breed of cat that are known to be very large in size and she's actually right in line with her weight range should be (20-25lbs). So I begin to tell him this exact statement and he cuts me off mid sentence and says "I'm a doctor, I would know". In fact if he actually took the time to realize what breed she was, since he didn't bother to care what her name was and applied some knowledge, he too would have known that she is actually right on target for her age and weight range. All I have to say is... if you are going to be this rude to customers of the vet clinic and work with animals please either find a new job that you enjoy or a personality with soft skills..... that will be the last time I use them. The whole experience was not pleasant and some of the worst customer service I've ever received especially from a person who works with animals. Unimpressed to say the least.

HIGHLY RECOMMEND! On President's Day at 11:30PM, we had to bring our 10-year-old Australian…read moreShepherd, Brody, to the Veterinary Emergency Center of Manchester for urgent care, and despite the unexpected and heartbreaking news we received, the experience could not have been more compassionate or professional. It was determined that the issues Brody was experiencing was due to cancer in his lungs and he likely only had 1-2 days left. From the time I called to find out how to proceed, to the moment we walked in, the entire staff treated my wife and I -- and Brody -- with extraordinary kindness, empathy, and respect. They took the time to thoroughly explain everything, answer our questions, and make sure we felt supported during an incredibly difficult moment. The doctor we met with, Dr. White, was very knowledgeable and professional every step of the way. The facility itself was clean and well-maintained, which added to our sense of comfort and trust. While we wish the outcome had been different, we are deeply grateful for the care and compassion shown to our family. I would HIGHLY recommend this facility to anyone in need of urgent veterinary care.

They were very helpful and supportive I took my time with my loyal beautiful Bettsie..They put her…read moreon a cart as Bettsie couldn't walk without being in pain ..

We held my brothers funeral through Mark and the funeral home. Mark was extremely helpful and…read moresupportive the entire time and it just made the whole process and time period nice. thank you.

Our experience with Cournoyer was fantastic from start to finish. I could list all the details…read morethat made me write a five-star review, but it really comes down to this: The staff was prompt, kind, knowledgeable, accommodating, thoughtful, and professional throughout the process. Their facility was nice. The hearse used for the funeral was beautiful. Their pricing was realistic. They are family owned, and they obviously take pride in what they do.

We Had the best possible experience with this breeder ! Most amazing dogs. I couldn't be happier…read morewith the German shepherd puppy we adopted beauty and brains , extremely well breed happy healthy puppy

I got my first shepherd from Select Shepherd in 2008. The most beautiful, gentle, good-tempered…read moreloyal dog I've ever had. While intimidating at 120 lbs when full grown, he captured the hearts of everyone who came to know him. My favorite story is when we were taking a walk in Washington DC along the Mall, when a little girl walked up behind him, and her mother asked if it was okay if she pet him. We had no hesitation about allowing it, as he was so gentle and had been raised in a household with my 4 kids. She pulled a tuft of shedding hair from his backside, looked at it in surprise, and then tried to put it back on him. He was healthy most of his life, with no real problems. But he had to be put down in 2019 due to cancer. I'm going back to this business now for my second shepherd, even though I now live multiple hundreds of miles away. That is how much I trust these people and their animals.