Before booking I emailed back and forth multiple times in a day. Quick response each time. First…read moresession went ok. I booked boarding so I could have a hospital procedure done. I tried to cancel well in advance expecting a refund. A week goes by no refund or response. I emailed back and said since I already paid I'll keep.the boarding and get the procedure done. Still no each time. First session went ok. I booked boarding so I could have a hospital procedure done. I tried to cancel well in advance expecting a refund. A week goes ... . I emailed back and said since I already paid I'll keep.the boarding and get the procedure done. Still no response. I emailed at least two or three more times before finally getting a response. They said they would throw some training in with it. Two training sessions to be exact. I was excited and felt blessed. I get out of the hospital and head straight to work on the day I was supposed to pick him up at 5:30. I live two plus hours each way from their facility. My job was halfway. So upon arrival to work I was let go. Instead of driving four hours to come back just a few hours later to pick him up I called and gave them over an hour notice by voicemail that I'd be on my way now to get him. Of course no call back. I get there and an treated poorly and quite disrespectful for being early. Mind you I'm in serious pain from just leaving a hospital procedure and lost my job. Already not a good day. With an attitude and absolutely no control over my 75 pound German shepherd who is quite happy to see me he is letting him.jump.slll over me. He scratched my face actual til it bled while Tom did nothing to hold him back. As my dog is jumping all over me and Tom isn't helping at all he's just handing over his bags of food and treats. I'm sorry I don't have three hands. Finally he helps get Loki in the car I can only assume because I was taking too long. As he was walking away he said his wife sent me videos of how well his training went. I waited three days before emailing asking for the videos he mentioned. There were two a minute a piece of my dog literally being held on a leash sniffing. That's it. I was disgusted. Disappointed. I do not recommend this place. And be aware that if you are paying for training you may want to make sure you stick around bc I'm positive Loki got zero training there. They made my bad day worse. They are horrible with communication unless it's about them getting your money. Fake people. Unorganized. Horrible experience.

From the owner: Tom Radford is Radford K9! Tom has training credentials that set him apart. He combines the…read morefoundation of police dog training with present day philosophies & believes in accountability and fairness when training dogs. He was a police-dog instructor, K9 Committee member & is a Canine Hall of Fame Member. Tom brings his knowledge and equipment to you. By doing in-home dog training, he is able to witness the issues you are having with your dog in the place they most often happen, at home. Aside from in-home, Tom can meet with you and your dog on trails or other public places where your dog may be having difficulties. Call or email Tom to schedule training with the Hall of Fame Trainer

While we don't do it often, we've boarded our dog here for a week +/- a few days a few times over…read morethe past couple years. Our dog has never gotten sick or anything like that and looked great on pick up. He is not the easiest dog to work with, but they do a great job at taking care of him. Even when calling in from time to time to check on him, they never sound bothered and give great updates. They don't treat them as just animals that are being boarded and they seem to truly understand the significance that dogs hold to their owners.

Our red labradoodle has been visiting Complete Canine for several years. She always has a good…read moreexperience and I'm grateful for the careful grooming she receives.

Sara is the best pet-sitter we've ever had - no competition. She and her family took great care of…read moreour dog while we were away. She went out of her way to help us over a holiday and sent us tons of pictures, videos and updates of our dog every day we were gone. As I told Sara, I've never worried less on a trip. Can't recommend her highly enough.

We all (including our dog) love Sara! She is super communicative with daily texts and photos and…read moretires the pup out every day with games and walks. We totally trust her with taking care of our fur baby and house. Highly recommend!

Missy has been pain free since her last visit. The doctor prescribed the perfect medications and…read moreshe (Missy) has regained her "zoomies", much to our surprise. Thank you so much Stonecliff, Brian Hipwell

I cannot say enough good things about our experience at Stonecliff! My 5 year old fur baby, Daphne,…read morewent in for TPLO surgery yesterday and Dr Kelly and his entire team was amazing! From the moment we walked through the door we noted how clean and professional and calming and welcoming the space was. We were given a private, comfortable room while we waited. Dr Kelly was extremely thorough in describing the procedure, taking the time to answer all of our questions in a compassionate and truly patient-centered way. He was clearly passionate about the work and incredibly knowledgeable. We were treated with respect and he was open and honest about his recommendations and projected outcomes. The technicians were also caring and went the extra mile to make Daphne (and us) feel comfortable. I received a call with updates from the doctor himself as soon as the surgery was completed, and then another extensive conversation when we returned to pick her up to ensure we understood everything with her discharge and what to expect in the coming days and months. It was clear Dr Kelly and his team are the best of the best when it comes to this type of ortho procedure and we would 10/10 recommend Stonecliff to anyone needing this type of care. We travelled 2.5 hours to get there and it was well worth the trip to know she was in good hands and to reduce the fears we had going into it. We hope to never have to go back but are so thankful to have received the care we did when we needed it!

The training with Beth and the store are great. Took Hauser to Sarah and she did awesome grooming…read morehim. She understood what I wanted a did it. The other groomer ended up partially grooming Cole and I paid for all of it. I will not be back to her. Cole drools and is NOT bleeding!!! He was just at the vet and is scheduled for a dental. She gave him a bath. He does not like his mouth or face touched. Never has. Just said to me your not the right groomer and I will make sure you are not touching any of my dogs.

I have 3 dogs (Setters) that I bring here in roatation. They are wll working hunting dogs so…read moregrtooming is a necessity every 4-6 weeks. The staff is curtious, usually on time and the dogs look good when I pick them up. I have been satiisfied no problems.

I'm only giving two stars because the reception area and front desk is clean and well kept....the…read morerest is downhill from there. 1) I told them my dog was shy and anxious in new places and could he be kept in a room that is generally quieter with more mellow dogs for play, when I returned I learned he was kenneled downstairs alone with a ton of other loud barking dogs 2) I emailed the owner after this unsatisfactory experience and she didnt get back to me--ever--and I didnt get a bounce back either so she got it. 3) I STILL thought well maybe I'll give this another try since they were so closeby, the third visit and like the 5th person I met who had no idea who my dog was was there....I told her the same situation/shy with other dogs etc/low key play room please/ she takes him downstairs, another young woman comes upstairs with my dog and tosses him in the crazy loudest room with all the roudy dogs. My dog was scared to death, and was standing there frozen while the other bigger dogs humped him. Finally after I pointed and exclaimed, another person went in to break it up. I havent been back here since last August. Stay away. Lastly 4) this place is for people who work nearby who only care about convenience, it might as well be a crappy kennel, its definitely staffed by clueless young people who dont know how to communicate with customers or with their other coworkers. There is a wonderful place in Enfield where my boy goes now, it costs me more in gas to get there but its worth it for my canine family member.

I've been looking for training and daycare for my 4 month old king Shepard. I can NOT believe all…read morethe negative reviews! Every single review is awful for this place. How are they still in business, let alone not sued?!? I would never bring my loved pet here. EVER. I hope everyone thinking about using this place takes the time to read the reviews. Poor dogs! So sad!! Shame on you the ranch at Etna road!!!!

I cannot even rate this place because there are no negative stars…read more I was contacted this morning about an available puppy and when I responded that we accept him I was told he was already sold! Is that how breeders around here work? Unbelievable. So disappointed. I highly recommend you look elsewhere for a dachshund puppy. This breeder is unprofessional and rude

Might as well just look up the dogs you want instead of paying double to go through herread more