I brought my vehicle to Sal's Automotive on the recommendation of a well-respected neighboring…read morebusiness--one that, wisely, does not touch electrical work. Sal told me my vehicle would be looked at in "about a week," and I accepted that with patience and gratitude. Fast-forward more than a month, and my vehicle was still being held in what can only be described as auto-shop solitary confinement. During this time, I received exactly zero updates. Every call had to be initiated by me, as though I were checking on a long-lost relative rather than a repair job. Each time, Sal had a new story: a part "on order," a delay "out of his hands," or--my personal favorite--the week the computer was supposed to be programmed, when he responded, "What do you want me to do? The computer programmer works for Ford, not me." At one point, Sal even threatened (with all the maturity of a middle-schooler losing a video game) to tow my vehicle into the street. That was the moment I wisely followed my wife's advice and asked that the vehicle be towed to a different shop. Sal arranged a tow to Lamarque Ford, where it was discovered that no work had been performed whatsoever. No parts replaced, no repairs started--nothing. Strangely, Sal even paid for the tow himself, which would have been generous if it weren't so clearly an attempt to avoid charging me for work that never happened. In summary: my vehicle left Sal's Automotive in the exact same condition it arrived--except, of course, for the layer of dust it gathered during its month-long unplanned vacation.

I wish you could give negative stars. This place sucks and they are the biggest scam artist ever!!…read moreTook our car to them to fix the ECM & turbo charger and instead they changed one spark plug and fuel injector without asking us first. Then they cleared all of the warnings so that the car appears normal but guess what!!! A day of driving it and it all pops back up because they didn't do anything expect scam us out of $300 bucks. Terrible people and terrible place.

This is the place you want to take your car to get it repaired. They have put a new catalytic…read moreconverter on my car; repaired my radiator; de-carbonized my engine; fixed my brakes; repaired a broken motor mount; replaced my ignition coils, and fixed my cv axle. Not in that order. New Orleans is hard on vehicles, but they've kept my 2016 Toyota corolla running all these years. In their shop is a sign that reads "Quality work at an affordable price." That is what you get. One of the best things about them is how they traige your vehicle; they tease out what needs to be done today from what can wait, and they tell you how long it can wait. Because they ate so good and affordable, they are very busy; so you will HAVE to make an appointment.

I've been going to this mechanic for 30 years they don't try to rip you off they give you a…read morereasonable price and a guarantee and I've never had to bring my automobile back again for repair that they previous I know I'm going to get a fair price and as a woman I'm not going to be ripped off like I was before Icame here

Been coming here for 4 years with 2 cars. No doubt the best car service you can find in the New…read moreOrleans metro area. Friendly, competent, honest advice and fair pricing.

Absolutely amazing experience! While visiting from out of town, my car suddenly had an issue. I…read morecalled the shop, and they immediately told me to stop by. They checked it out right away and had it completely fixed by the very next day! The team was friendly, professional, and went above and beyond to get me back on the road quickly. I can't thank them enough! HIGHLY recommend this shop to anyone looking for honest and reliable service!

Keith and Shirley are fantastic and have been in business for many years. They really take care of…read moretheir customers. I'm driving back to California and wanted to get a check up to make sure my car is in good shape for it. No appointments needed as its first come first serve. If you're in a time crunch like me, I would recommend coming here. In less than 3 hours, they called me back letting me know my results. I ended up getting a conventional oil change, that comes eith battery check and air in tires. There is a 60 dollar but if you get service done, it's incorporated in the price. All in all I spent $87. If you're local or like me, I highly recommend coming here for thorough service and hospitality

I was misquoted at Best Chevrolet for a repair they wanted $1,400 so I called Keith's and was…read morequoted $750. I dropped the car off the next morning and explained the situation. They walked me through exactly what they'd do and even called to let me know they needed a $9 gasket. That level of honesty, even for such a small amount, really impressed me. My car was ready that same afternoon, and when I picked it up they even showed me the old part to prove the repair was done. Outstanding customer service and incredibly honest people Keith's has definitely earned my business.

I brought my Vehicle in on Monday for an AC service, and added on a strut replacement. A couple of…read moredays later I had a battery issue and Ray went above and beyond to take care of me with a fair price with my unexpected battery problem. Very thankful for him and the entire team.

I would stay away as this repair shop is a money grab. I spent nearly $8k in a matter of three…read moremonths at this shop with issues still persisting. Initially, I brought my car there to get a diagnostic which it was determined my car essentially needed new brakes, rooters, hubs, etc. (you name it). My car is an 07 Camry, so I understood why the fixes were necessary. The issue came came afterwards, when it was shown that I needed to have repairs to the repairs they had made after I brought my car back for timing belt issues (which they did not diagnose initially). I brought the car back to get the timing belt issue resolved because the car continued to make loud screeching noises when I accelerated. After the timing belt was fixed, my car ran ok for another week then the starter and the battery went out on the car. I brought it back here after spending $8 over the matter of a three month period- they charged me for a diagnostic and told me I needed a new battery and starter now. I felt it ridiculous to have to pay for another diagnostic after spending thousands at this location in such a short window (mind you, this was summer 2025). The police was called and I still ended up paying for the diagnostic. About a week ago, I heard the screeching sound and my wheel is starting to vibrate rapidly again as I'm breaking which indicates the timing belt is still not properly repaired. When I called them back to look at the work they did on my car considering I am having timing belt issues again, they gave me a number to call and said I could not bring my car back to them. Y'all be careful and mindful of who you allow to work on your cars, not all business believe in integrity and customer satisfaction-this car repair shop is all about getting your money. I would stay far away from them!!!!!

The transmission mounts on my care were worn out completely. I took it in to Mark's in the morning,…read moreand he had it fixed up by the afternoon. It was a good amount of work at a very fair price. When I picked it up, hold me about work that it would probably be good to have done in the future, but he didn't include it in the quote or the work because he knew it was a good chunk of change and was not a pressing issue (not as pressing as my original repair), preferring to tell me in person, which I very much appreciated. Will be going back again.

The dreaded "check engine" light displayed on my dashboard. Totally stressed me out. I normally…read morebring my car to the dealership but they wouldn't be able to get to my car till later in the week. Like most people, I can't be without my car for an extended period of time. A friend mentioned going to Marks in MidCity. I called and a very friendly voice answered and I was instructed to drop my car off, due to my work schedule it was unfortunately after business hours, no problem for the shop. The very next day, before lunch I received a call stating my car was ready for pick up. I don't understand the mechanics of it all but needless to say the check engine light is OFF and my car is running smoothly without breaking the bank, thanks Mr. Mark!

Evan and the gentlemen at the shop took great care of my "Betty" (Mazda). They didn't try to upsell…read moreme on repairs and made sure I had all of the facts to make a sound decision for my old gal. Please note there is different pricing for cash versus Credit/Debit cards. They will tell you the price after they have looked at it. It may take them a minute to call you back, but they DO call you. They are that busy. Honest dependable and great work.

My oil level was really low and needed to get across the lake quickly. They checked my levels and…read moreadded a quart for me so I could get to my destination safely and didn't charge me! Thanks so much for being awesome!

Roger is the man to see , great guy, pricing fair service is unreal, and ya get ya car back pretty…read morequick

The people there really work fast and care about their customers. I'll recommend this repair shop…read moreit will your leave happy with a smile on your face.