If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

There is not enough positive I can say about the assistants and help I've received from Pam! I was…read morelost on what directions to take when it came to finding a place for my mom. Not only did she completely guide me through the process... But she also made me feel comfortable and confident about the right place for my mother! The most important part is that she made my mom feel comfortable and excited for her next chapter in her life. My mother is 95 years old and "she" helped me along with Pam make this decision. I highly recommend Pam and her service to anyone that wants a "Personal Touch" when making such an important decision!!! All I can say is thank you Pam and Stacy's Helping Hand!!! All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

Terrible communication and follow-up. Frequent staff turnovers so when you finally manage to find…read moresomeone useful they leave soon after. And CONSTANT (and dishonest) nickel and diming to death. One month they insisted that my elderly parent living there needed a "2-3 person assist" to get around. That was fine. The next month, they insisted that my parent, somehow (with the same alleged 2-3 person assist) kept trying to escape and needed to go into infinitely more expensive memory care, so I asked them why the 2-3 people assisting them were helping my parent to escape? And could they please stop that? Magically after that, my elderly parent didn't need a 2-3 person assist anymore and no longer needed memory care. It was a "miracle!"

A group of friends and I visited a former neighbor friend of ours today. We were all impressed with…read moreeverything. Having worked in just about every medical discipline, including an SNF, and can identify issues. I did find one. Our friend has a nice 1 bedroom apartment which included a large entryway with a kitchenette. There was enough room for a small dining table and chairs. Additionally, there was a separate living room and separate bedroom. Their check in process takes a couple of minutes and each visitor must register Our friend likes the staff and says the food is pretty good. The bottom line is: I highly recommend this place!!

Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a…read morecommunity that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place.

When my aunt suddenly needed to move into assisted living, our family visited six different…read morefacilities trying to find the right fit. From the moment we walked into Cherry Hills Assisted Living and Memory Care (CHAL), we knew it was special. The atmosphere felt warm and welcoming, and the staff truly seemed to care about the residents. My aunt moved in about a year ago, and it was a huge adjustment - she had been living independently and had no plans to move. The team at CHAL went above and beyond to help her settle in and feel comfortable in her new home. They were patient, kind, and always took the time to make sure she was doing okay. Now, a year later, she's happy and thriving. She enjoys the staff and the beautiful facility. It's such a relief knowing she's well cared for and surrounded by people who genuinely care about her. We're so grateful to everyone at CHAL for making what started as a stressful transition into such a positive experience. I can't recommend them enough!

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

Sale director Brittany is very rude and unpleasant every time we tried do a walk in or schedule a…read moretour, she was never available. Then when we toured, she didn't know residents' names all she did was talk about herself. A resident came up to my family and I an express that Brittany just moves people in for money she don't interact with residents or family once they move in. Deigo is such a rude ED he doesn't even acknowledge staff or new move ins walks right passed you like your nothing. Then finally interacting with Deigo he looks at you with a discussing look on his face and is very short with you like were bothering him. I don't recommend having any loved ones here and the upper management keeps this director here and had several complaints about this so-called director.

If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

I can never be more thankful than I am for Clermont. Dani and all the nurses took the best care of…read morethe most important person on the planet; my wife Cindy. Clermont already gets epic reviews, but here's another! Thank you from the bottom of my heart!

I have worked at CP for over five years. The Eden philosophy of care is very resident centered and…read morethe staff really care. Everyone is treated with dignity and respect. I am proud of what we do. We are innovative and smart about what we do. We focus on staff growth and empowerment. Great place to work!!

Beware! Be diligent! Don't take their word! The facility is beautiful and clean. The rooms are a…read morenice size. That's where the good ends. There were so many balls dropped while my father was there it's unbelievable. No one communicates to each other, the charting is inaccurate or doesn't occur at all. We had to repeat information to almost every shift. Had to fill out forms more than once. If we hadn't been present throughout my father's stay, he would have been written off completely. The mismanagement of patient care and lack of attention to the most basic detail is stunning. The planning for care after discharge, never happened.... we were told that should have started the day he was admitted. This has resulted in a series of calls and lack of the care continuum. The staff are friendly, but the management of patient care is an utter failure.

My husband got good care. The staff worked very hard and were very kind, however often waiting for…read morehelp could take as long as 25 minute, even for assistance to the bathroom. The administration were responsive and helpful.