If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

My mother died this past February. She would have been at AOH 5 years this month. I wanted to write…read morethis review to say how appreciative I have been with the loving care Mom received. There was, of course, staff turnover during those 5 years, but I never saw anyone that didn't hold Mom and the other residents in highest regard and treat them all with dignity. A beautiful example is when I let a prior staff member know Mom was near the end of her life, that person came back to visit her and give her one final hug. Times were turbulent during the pandemic, but with imaginative ideas, family members were able to continue to connect with loved ones. There were video calls, window visits, outdoor visits, and after vaccination, in person visits once again. Due to the vigilance of the people at AOH, Covid didn't find its way into Mom's house until omicron, at which time everyone was vaccinated. Mom tested positive, but was never symptomatic; her body gave up some weeks later but it wasn't due to the coronavirus. Mom was content and happy at Applewood - and I will be eternally grateful for everyone who took such good care of her.

I'm writing from the perspective of line staff employee. I've worked in caregiving for various…read morecompanies (including PPCH, Roundup, and the non-profit United Counseling Service in Vermont) for the past decade or so, and Applewood blows them all out of the water. In the past year I have seen: A woman I love become coherent one to two days per month. I came in on my day off to chat with her. The "ladies of Upham" reenact high school with all the hilarious drama. Petting zoo, visiting singer, aquarium visit, park visits, coffee shop outings, visiting guitarist/humorist, visiting pianist, high school carolers, fishing trip, and bowling alley outing for the residents, families and staff. A wonderfully sweet and kooky 92-year-old woman make a full recovery after coming down with the flu. A man go through a scare where his pulse dropped and his face turned blue, only to be perfectly fine the next day. A woman who said to me, "quick, go get the chickens before the plane lands, they can't go to Australia." There is a high turnover rate in EVERY caregiving company; this job is listed as the #1 most stressful job by msn for a reason! In other companies we are told "side hugs only" and that "no, we can't do this or that because it is too expensive." At Applewood, from the top down, they care about people. I try my best to treat my residents like close family. I feel supported and am happy to work here. Please feel free to come by and ask to speak to me if you'd like, I'm at the newest location on Garrison street in Arvada.

The Argyle - I have attended several events there, and I am continually impressed by how beautiful,…read moreclean, and inviting the facility is. They consistently introduce new activities and trips that truly enrich the residents' experience. I've spoken with many residents who genuinely enjoy the events and speak very positively about the Argyle. Jeromy O'Neil, the marketing director, goes above and beyond to serve his residents. Every time I mention Jeromy's name, residents smile and share nothing but kind words about him. He has a true passion for his work and cares for this residence as if it were his own family.

I have been here many times and the food is amazing. the staff is awesome and really helpful to…read moreguests. Care Quality is amazing. This assisted living is newly renovated and modern.

Spring Ridge has been very supportive for my loved one. It was an extremely hard decision to move…read moreher to Assisted Living and it was a hard beginning for her to adjust to this life. Eventually she adapted and is doing well - thanks to the patience and care of the staff. It's been hard for me as well and they have been supportive and friendly with me. I appreciate and recommend their attitude and approach to caring for our loved ones.

My father passed away in June after living at Spring Ridge Park for about 6 years. I cannot say…read moreenough good things about this place. The food is good, there are always activities and outings, and it's always clean and never smells like pee (the ultimate test of a nursing home). Inside, it's brightly lit and airy with lots of windows and carpeted floors. But really, what's most amazing is the staff. They are incredibly kind, patient and dedicated. My father was initially very difficult to care for - belligerent and obnoxious. They treated him with total compassion, and eventually, once we got his medication right, he became a staff favorite. Stacie Naslund runs the place - she and her staff are absolute stars. I never once questioned my decision to place my father there, and I'm so grateful to everyone who works there. My father passed away peacefully in his room under the care of an excellent hospice team, and I felt fully supported and that he was truly cared for the entire time.

We placed our brother in an Assured Senior Living facility. He died on December 31, 2024 and his…read morebelongings were removed by noon on that date. Nonetheless, Assured Senior Living withdrew funds for his January 2025 residency and refuses to return the money, saying we needed to give 30 days prior written notice of death. So, now we are dealing with the theft of his funds as well as the loss of our brother. These folks should roast in hell. One star is way too many.

They will take your money (at nearly $9000 a month), make false promises and put your family member…read morein danger. We were promised 1:4 care but upon arrival 1 staff member was rotating between 3 houses! When asked where the residents were in that house the caregiver said "in their rooms." So much for community and group activities. Plus there is no communication between upper management. Very dangerous and unprofessional.

This review is based solely off of communication with staff at the Gardens at St Elizabeth. In…read moreOctober of 2017 and then in again in January of 2018 - I emailed the director of admissions/sales inquiring about future residency for an aging relative. It is now July of 2018 and I have never gotten a return email. I have called and been connected to the admissions/sales office only to always get a voice mail. I left one voice mail with no return phone call. Just today i called and again only got the voicemail and decided not to wasted my time by leaving another message. As anyone knows looking for a community for a loved one - communication with management and directors is lacking at almost all facilities.

I have been employed at this community for over 9 years and hope to work there for many more years…read more The employees, many of which have been there for 10+ years (a handful as long as 28+ years!!) are treated very well and it is a true blessing to work with the residents. I know other staff as well as the leadership staff feel the same. The Campus Director is great about recognizing staff by celebrating things like Healthcare Dining Services Week or Healthcare Workers Week, etc. We all are recognized and celebrated throughout the year, nobody is left out. We have fun by planning activities with both the staff and the residents together. Each year there is a big Resident and Family Appreciation Party, Christmas Open House for residents and their families along with many more fun thoughtful events to show our residents and family how much we enjoy and appreciate them! It is a true family...

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!

Wonderful experience. Will definitely use again when I need them. They came to our house to check…read moreon my husband when I was out of town.

Excellent care of my father-in with his showers & care of his room. Vanessa is very personable…read moreand sweet with with him.