This is the second Uptown location I've been to and while the selling process was a bit better than the first one I went to, I still had a few complaints. First off, I really don't like how they sort your clothes in front of you. While I was checking in, the girl working immediately starting putting my stuff in 2 separate piles, the keeps vs don't keeps, and it was incredibly awkward being right there while she does it. I wish they would just wait the 2 minutes it takes for you to check-in. Secondly, I HATE how you have to stay in store while your items are being looked at. I wish I knew that before coming. My items only took around 15-20 minutes to get sorted through, which I was originally happy about, but I did get suspicious on how well they looked through things. They were definitely looking fast while I was checking in and only took 4 out of around 20ish items of mine. These were items Plato's rejected the day before so I was still happy they took anything. I didn't get a ton of time to browse but I did notice they barely had anything in my pants size (women's size 12). This was the same issue the Uptown location in Apex had; barely any "big" sizes being sold. Overall I'm not totally sure how I feel about this location but I'll most likely be back. read more

Yikes! Those two girls working on a Thursday morning are rough looking, crazy out of all the clothes in there the one couldn't find something to wear besides a bra to work. The biggest issue I had was their attitudes. They were completely rude and unprofessional. Not to mention no smiles! Terrible reviews on this store, no wonder no one shops there. read more

It was my first time visiting this location and I will never return. The girls working did not greet me upon walking up to the counter; they were too busy on their phones and eating ( yes, full on eating with utensils on the sales floor). Once I got their attention, they were in no way attempting to provide great customer service, just monotone and begrudging answers. I decided to look past this and have them look through my items anyway, to which they offered to take one item for $2.00 cash. I am a previous District Manager for a similar company in Los Angeles, who understands this business, and took my items to a competitor in town to which everything was accepted. I am absolutely appalled by the employees negative attitude, unprofessionalism, lack of knowledge, and cleanliness of the store. read more

I love the UCs in Winston-Salem and in Pineville-but I gotta say-I always feel like the staff at the Greensboro location make me feel like I am not good enough to shop at their store-also this is the only UC where the staff makes me feel like I'm a shoplifting risk.. They only let you take in 5 pieces to try on and and make you switch out to try on the rest of the clothes.. then when I come out- they always look at me like I am a huge unconvience to their life. Today was not the 1st or 10th time, I have felt this leaving this store. Get staff that treats customers like they are worth something. Staff should make customers feel like a burden. I'm going to stick with Plato's Closet in GSO-or take the drive to UC in WS from now on. I don't need to feel like Pretty Woman at an Uptown Cheapskate. read more

I don't understand why they have such a low rating. I've always had a good shopping experience at the Greensboro location. Staff is helpful and friendly. read more

This place is an absolute joke! I am not sure how they are still in business. The customer service is atrocious and they come off as elitist douchebags. They were arguing with each other and being rude in front of the customers. They offered me $18.49 for 3 pairs of worn once Jordan's ( they hurt my feet) a couple other Nike's and a few t shirts. When I say I am good, they kind of shamed me for not taking their offer and made fun of my other clothes. Will never be back!!! Since it was kinda empty in there I am guessing it won't be open for too much longer! read more

The staff is always super helpful. They made sure I was able to hold my stuff in a bin while I continued to shop. Multiple employees would check on me and one even helped me put an outfit together. The place is quite small with a lot of clothes so it can be hard to look sometimes. read more

After reading the past reviews I decided to take my unwanted clothes to Plato's Closet to sell... and my experience wasn't great. After leaving with a lot of left over clothes I decided to give Uptown Cheapskate a shot and boy was it worth it! While, they have a long waitlist it is definitely worth it. They took the majority of my clothes and offered me a good return! The staff is wonderful and very helpful! They have a wonderful selection of name brands and cater to a lot of different sizes. Definitely my go to place for both buying and selling!! read more

I tried Uptown Cheapskates a few years ago. I found their styles outdated and the selection measly compared to Platos. As far as selling goes, while Platos doesn't take much of my stuff, Uptown never took any. So I stayed clear for a while. I thought I'd give it another shot by trying to sell to them again, but clearly that was a mistake. I walked in at 5:00 on the dot and stood behind a small group of teens who were picking up their leftover clothes that didn't sell. The girl in the group apparently had two accounts and it was confusing the cashier. She took several minutes to go through the system, then explained to the customer the issue, then handed back her belongings. When it was finally my turn, she told me they stopped selling for the day. I picked up my stuff to leave and she informed me they stopped selling an hour before closing. I looked at my watch. It was 5:03. I obviously had been standing there for several minutes waiting patiently. The good customer service call would have been to go ahead and look through the clothes. But apparently, it came across to me that she was too lazy to do that. I don't like bad customer service, so I'll just stay clear of Uptown's for good this time. read more

They offered me next to nothing ($7) for about 5 items and they were the most worn and outdated of everything I brought in. I had nicer outfits that were brand new and still had tags on them that they didn't want. While looking around the store they were charging $9-14 for worn-in VERY outdated brands and styles. It was ridiculous. read more

What a joke this place is. Customer service is ridiculously horrible. They offered me $3 for a $100 pair of Steve Madden wedges. Turned away my American Eagle summer dresses which were cute as hell. One even still had the tag on it. They tore my shoe box and when I mentioned that I would have appreciated leaving with it in the same condition I had brought it in, the bimbo manager says, "I'm sure it wasn't intentional ". I will never again step foot in this trash hole and neither should you. read more

Love love loved it!!! I got well over 300$ in clothes and jewelry (retail price) all for 100$!!! Very clean store and very nice employees! I went for my first time 2 days ago and I already can't wait to go back! Everyone needs to check it out! I also like that it wasn't cluttered like platos closet read more

Worse customer service than Walmart. I would give negative stars if possible. Employees don't acknowledge you and are more interested in creating displays than assisting customers. We waited in line 3 deep to be checked out and all three employees completely ignored us. Will not be back. read more

This is another rotten place to try and sell your clothes they sure don't want to pay you very much! I was very with this place also you're better off just donating them and get a tax write off! Especially when you drive a long way like I did not worth wasting your gas on! read more

This place is terrible. They have a manipulative drop off policy and have no customer service. They left a message on my phone telling me to pick up my clothes by the end of the business day. I came to pick up my clothes that day, hours before they closed, and they told me I was an hour too late to receive cash back... and they would not return my clothes and would only offer me store credit. I would never step foot into this store again or do business with them. You would be so much better off taking your used clothing to Plato's closet or clothes mentor. read more

I was initially excited about checking out this store. However, I have to agree with many of the Yelpers that customer service was horrible. When I walked into the store, no one greeted me and when I asked a question of the young African-American female employee who was behind the cash register, she was indifferent and rude. None of the clothes interested me and I saw a lot of Target brands. I felt things were generally over-priced. I disliked how the purses were hanging way up high and virtually out of reach (I had come to the store to possibly purchase a purse). I'm an older woman of color and was completely ignored. The vibe was hostile and I hightailed it out of the store quickly. Will never return. read more

I have been shopping at Uptown Cheapskate for nearly a year now. At first I was happy with their selection, but now they don't seem to have as many brand names that are used to choose from. I have noticed a lot of brands from Target,such as "Merona" there. Not exactly what I would consider "uptown". On my last trip, I found it very disappointing that I had 2 Coach bags that I initially purchased from them, and they refused to repurchase them on the grounds that they could not be authenticated. Can't figure out why they would sell them to me in the first place, if they felt they were not genuine. I paid them good money for these items and I only had them for a few months. They were hardly even used by me at all! Go figure! I'm not sure if I will return there to buy or sell my items! read more

I will never shop here or sell my clothes here again. They are what they're name suggests, cheapskates. They try and hide what they want to buy from you. It's a huge scam. read more

Will never return. My 10 year old daughter had to use the restroom while we were shopping. They refused and sent all the way down to the smoothie place. I feel it is rude to send YOUR customers to another business ro use their restroom. When i talked to the manager she didnt seem too concerned. The other employee was very snippy after i said something about the policy. read more

This place is a joke. I took in some great Ralph Lauren shirts and brand new J Crew Pants that still had the tags on them and they wouldn't take any of it. I Looked around at the clothes they did have and just make sure you take the tackiest clothes you have because they obviously don't want nice things. read more

Overall, I was disappointed. I took them a basket of clean in style juniors clothing and they only took 6 items- two new without tags skirts, a dress, a shirt and some jewelry and they offered me $13.75 for six items!? Really? That's a bit low considering most of their worn forever 21 items were no cheaper than they would be in store new with tags. I would not recommend going here to sell your items or look for designer items at a discounted price. read more

I usually love Uptown. I've found some great deals there and understand that they won't take all of my clothes I bring in to exchange. However, the sales woman going through my clothes was visibly making fun of the dresses I brought in. She didn't even look at all the clothes I brought in. She looked at a pair of shoes and 3 dresses and I guess it offended her fashion sense so much she called it quits. I don't care if I don't have the "best" fashion sense but that was very unprofessional and makes me question going to this business ever again. read more

SELLER BEWARE! My daughter took a large bag of clothing to sell. She only selected her nicest things knowing how picky uptown cheapskate is. She just wanted to see how much money she could get. She knew that they would reject at least 50% of what she was offering but since she had some really nice things, she thought she would get a good amount of money. She filled out the form, was told they would call her when they were finished with her estimate because they are "so busy." The last time she sold clothes to them they didn't get back with her for six hours. So she came home. After not receiving a phone call over the weekend, she called Monday morning. They told her she didn't come back that evening, Friday, so they put her stuff out on the floor, offered her a $14 credit, and donated the rest of her clothes! They wanted to hold her hostage on New Garden Road while she waited on the estimate because the were "so busy". That's ridiculous! Really bad business practice. SHE NEVER GAVE PERMISSION TO SELL HER CLOTHES FOR $14! She did not sign off on anything. This was not a done deal! NOTHING WAS AGREED TO! She would never have sold those clothes for so little money. THEY STOLE HER CLOTHES. I told them they need to go and pull whatever they took from her off the floor. We were coming in to pick it up. They said they could not do that, but we could buy them back. WTF? No way! "Go pull my clothes, we're coming in." Called and talk to the owner Christine. She was no help at all. Claimed that it was their policy to discard of all clothing if it's not picked up by the end of the evening. She said they "attempted" to call my daughter. My daughter is 19 years old. She lives with her cell phone in her hand. There is no missed call from them. "Why can't you just set the bag aside until you reach her? The reply, "there is no way! We have so much stuff!" Apparently their "policy" is stated at the bottom of the form she filled out, WITH HER PHONE NUMBER ON IT SO THEY COULD CALL HER, which she never signed, nor did she receive a copy of. If this ridiculously, strict, and usual policy is in tact, they should have mentioned it. They had no problem mentioning how "busy" they are and that they "can't get to it right now", why not mention this one important detail? The owner, Christine mentioned that they were "so busy"and have "so much stuff" there is no way they will be able to find her clothes. The donated bags went to a second location. We'll never see these items again. These were really nice clothes. My daughter wanted them back. She would have given them to her sister or her friends before she let them go for free. After several days of no return phone calls, I went in to the store to collect the items. They found two items, we found three still on the racks, but one shirt was missing. They offered her $14 for six items. The five items marked for sale totaled $45. Pretty generous mark up. Could make for a great business if they weren't so shady. They gave her $1 for the shirt they could not find! If this place is "so busy" and they have "so much stuff", that is not brag worthy. I cannot tell you how many times they mentioned how much stuff they have and no way can they locate anything specific. "Busy" doesn't make them successful if they cannot keep track of their clothing. It means they have a really big management problem. Do not give this store your business. They take advantage of these young kids trying to make some extra money for summer. The very motivation that their commercials suggest. I told them they need to change their policy, it is bad customer service and it's not fair to these kids. I reported them to the Attorney General's Office of NC and the Better Business Bureau. I should've filed a police report for stolen clothing! I seriously doubt my daughter is the first person this is happened to. Sorry for so many"so busy" and "so much stuff" quotes. Imagine the pain of having listen to it over the phone over and over again. That was their only excuse. No remorse, no apology, NOTHING! read more

Would give negative stars if I could. Awful experience. I felt like I'd been swindled.

Called before I brought my clothes to sell they said nothing about catering to young teens on the phone. I had about 50 items they took 5 told the rude girl at counter they didn't mention the age group on phone she said to look at website she then yelled at me if I had know this I would never had gone there nor will I recommend this place to anyone what a deceiving business and rude help never again. read more

Employees are helpful when asked store is clean and organized. Not great selection but it changes every time you go in! Great deals on clearance items and some items at their regular price. Be prepared to do some digging! I don't expect to get much back for my clothes but always stop here before donating them. read more

Costumer service here is horrible. Me and my friend brought our toddlers in here with us and the whole time we were trying to shop kept giving dirty looks and were not very welcoming. Clothes over all are a little over priced but sometimes you can find good stuff if you really have time to look. read more

Great store - very friendly staff. I shop there about once a month as the stuff changes often. Have only sold to them twice but it was a great experience both times - was I going to get rich on what I sold - No but I did get a fair price and they explained why they could not take a few shirts with worn collars. read more

Brought in about 12 items today to sell. I was not given an estimation of how long it would take to review them but I figured there wasn't a lot so it should be quick. I spent almost an hour waiting for my name to be called. There were a decent amount of customers in there when I arrived but after about 20 minutes it was me and 1 other person. The 4 girls working continued to chat about a party this weekend while taking their sweet time reviewing items. At one point the girl who was reviewing my items disappeared for about 10 minutes. I was also given no explanation as to why some of my items weren't selected (and I saw very similar items in different sizes on the racks). Very disappointed in the customer service and my overall experience. Would much rather donate my clothing to a good cause than support this business. read more

Careful if you are trying to sell any of your clothes to them. I saw a few of the SAME items in the store that I took to sell. I took several barely worn shirts, dresses (even a $150 evening gown worn once), pants, and winter coat but apparently none of it was worth anything. Even the same dress they were selling for $20 was worthless. But they were quick to offer taking my items to donate to save me from driving back to the store to pick up my items. After seeing some of the same items and stuff I would never dare wear in the store I thought they would love for me to not pick up my items and just put a price tag on them. read more

I am a first time "consignor" I took 7 bins and 2 bags of clothes to this store. Long story short, they told me an hour and a half, two hours later we still had not heard back from them so we went back to the store and they were done, just hadn't called. Out of all the clothes/purses they took 6 items for $18 - SIX items. We drove down the road to the consignment store near UNCG campus, they took over half our items and we got $250 and it only took them 30 minutes. DO NOT WASTE YOUR TIME HERE. read more