Nice friendly staff and stocked with a ton of good options. I definitely recommend this shop and…read moreit's a plus that they're open late check them out and support local business.

I highly recommend stopping by the one smoke shop!!This smoke shop has the most reasonable prices…read morefor glass I've ever seen. *its lit** Sweet selection too. Though I didn't come in for glass, I love to see it. They have a bunch of flavors for disposable vapes. To make it even better they have punch cards for a free disposable vape after purchasing 5!!! I've been here twice and each time it was a different employee and they were both super chill, very nice and helpful. All around great experiences oooo. I will continue to be a returning customer! =)

Great place to shop at and the guys are very nice! I've been coming here for many years.read more

The customer service here is A-1 They are always kind, courteous, inviting, most of all honorable…read more There was a situation one day, where I gave them too much money, and I hadn't realized, when about to walk out, they stopped me and told me I gave them too much money, then passed me back my money. Their products are always fresh and prices are fair. The shop is neat and clean. I definitely recommend this smoke shop.

This place is my go-to spot, it's nothing fancy but the dude who works there is the friendliest…read moredude. At one point they had a frequent customer every 5th purchase free program, I hope they bring that back. The hours are great for getting out of the bar, and they usually have anything you need, or will get it for you next time. Excellent spot!

Lack of selection and prices keeps going up and up and up each time I pass by here. Service is ok…read moreand what's up with the guard dog ? I guess San Mateo turned ghetto ? Hmmm

Good Prices! They have variety of options rolling papers and the nice lady helped me . She was very…read morewelcoming and nice. I highly recommend this place they have more than just smoke products 04/13/2024

When they were on B they were great with the guy with the glasses. The man that sold me a silicone…read morebong not only tried to upsell me despite the marked price but made an excuse about that's how much the bowl cost with it while he gave me a discount. Later I found that there was a bowl wrapped in plastic already inside the bong after smoking out of it. Despicable

Decent selection. Members club however you can pay a cutting fee and bring your own. You can also…read moreBYOB. What's not to like? Very relaxed environment. The staff is knowledgeable and friendly. Nice place to hang out and smoke.

Amazing staff and awesome location. Traveling in for work and was warmly welcomed by all in the…read morelounge. Highly recommend this lounge!

Awesome service, great inventory of pipes and glass, great prices too. Everyone who works here is…read morevery friendly and helpful

The Cave is one of my most favorite retailers. Every time I go there, the employees are friendly,…read moreknowledgeable, and won't up-sell me... or even sell me something I don't probably/actually need. My PAX battery pack was acting up, I think it was a bust and went in to get a new one. When I described the problem to the guy, he replied with a list of things to try before buying a new one... and lo-and-behold it works now that I tried his very first suggestion (cleaning the prong with isopropyl alcohol). I was all ready to buy a new one there, but he steered me instead to a free solution. Some time before this, my Ooze Duplex 2 vaping device was acting up, so I went back to them. Their return policy said no, which was fine. But their guy took the time to explain to me that the manufacturer's policy is really good and how to go about getting my device serviced by them. He noted that I would need a physical receipt to get warrantee work. I didn't have it. So he took the time to look up several days of Visa receipts from several month prior to find mine. He printed it out for me to send in. (And the vendor, Ooze, was awesome and quickly replaced the malfunctioning part.) I come in with what I know are newbee/stupid questions. Not once have they treat me with contempt or derision; they just simply answered my questions with a smile. If you have anxiety, I think you'll like these guys; they are very chill and non-judgmental. Parking sucks but that's a bad place to have to exit anyway. I park around the corner (on Palm), and just walk over.

Nice spacious lounge with tremendous selection. Prices were in line and great value!…read more Staff member was cordial and nice as we were looking for place to watch game. Airy area and great vibes all around! Great location!

A solid cigar shop with a great selection of sticks. A relaxed atmosphere in the back to enjoy a…read moresmoke with a relaxed crowd. Self serve sodas, water and coffee for $1.

Very nice selection of products and good prices compared to the rest of the smoke shops. Owner us…read morevery nice as well.

The best smoke shop around. Great customer service and…read moreamazing prices. Literally if you go anywhere else you are doing yourself a disservice Even during this pandemic The Twilight Zone is looking out for their loyal customers and providing quality products and service! 12/10 would recommend

I purchased a vape battery from this store last Monday it never held the charge from day one. It…read morewas sold without a charger or in any form of packaging. I came in today to ask that it replace or refund the battery. They refused saying it was working. It heated a very small bit of oil but not at full strength. It was not functioning properly. Do not waste your time or money on this business. The product is bad the customer service sucks and they don't even deserve two stars. I give them MINUS 10 stars.

Tons of vape selections and good customer service from the girl at the counter. She knew about the…read moreproducts. There were about 15 to 20 different brands of vapes to choose from and like 50 different flavors.

Burlin was amazing!!!! Every time I come here it's a great experience!!! I love The environment…read more If you're in the area please come ...

While in the area visiting family, my cousin and I decided a cigar was needed. As someone who also…read moreenjoys a good cigar, this is one of the shops frequented by my cousin so we went here and it did not disappoint. They have an awesome humidor with plenty of great cigars to choose from and as importantly, the cigars are well priced. After making our selection and paying, we headed to the lounge in the back to enjoy our cigars. The lounge contains several comfy chairs along with a few table/chair combos. Add to that, there were a few TVs on the wall makes this a great place to catch a game. Overall, I thoroughly enjoyed my time at Cigars and More and I will return whenever I'm in the area.