I have been back to this dispensary many times and it has slowly become one of my favorites - the staff is nice and they have a great selection! The deals are good compared to the other places on the Monroe strip and they offer a lot of different discounts like out of state medical, industry, senior, student, etc. You can't beat free prerolls for each receipt you bring in - Recycle! read more

I was there last Wednesday, June 17 and tried to buy 8 ounces of infused flower. The representative shorted me over an ounce of different varieties of infused flower. I was short on the purple rain by 3/4 of an ounce short on the mango sunrise a quarter of an ounce and short on the watermelon OG a quarter of an ounce . I contacted you concerning this and an agent called me back last night and he said that I received everything that I purchased. I told him I bought or tried to buy an ounce of the purple rain, but he said that I did not even buy the purple rain infused. As you can see from the picture that I am enclosing I did buy some purple rain, but the agent only gave me 1/4 of an ounce and charged me for an ounce. All I want is what I paid for as you can see I have been a loyal customer. Can somebody with authority please call me back at 859-760-3035. The agent last night that I talked to, must not have looked at the video or didn't enlarge it to where he could see everything that happened. If you want to keep a loyal customer, please call me back Jeff read more

URB in Monroe, Michigan is my go to store. They almost always have the best deals out of nearby dispensaries. The quality of the product has been consistently good/great. Customer service was amazing. The bud tenders were so helpful and happy. I've been there 3 times in 2 months. I'll be there again in another few weeks. read more

URB Cannabis Dispensary Monroe - Cannabis Dispensaries Near Me - Monroe, Michigan

Was in a hurry asked for a sativa like tincture. They gave me CBG tincture with no THC. As I was in a rush I didn't check it. I assumed the seller would know their products. Apparently not. read more

used to be my favorite but inflation makes me go BOGO. Very clean, nice bud tenders, large selection of products

bought 3 disposable vapes and all three don't work even after charging. Also sales advertised are always sold out and you don't get happy hour discount on sale items. Everything is sale!! read more

As a repeat customer that comes in from the south, I have to say that Urb offers more than enough products to satisfy any customer. My most recent trip was excellent as usual, but the budtender was the highlight of the visit!! Jordan was awesome, so knowledgeable and gave great guidance on choosing from the vast selection of top tier options. Jordan made this visit was fun, educational, and a huge value which is why I do keep coming back! Tip your budtender, they are your best friend at Urb!!!! read more

Never got my goodie bag I love the budtenders/cashiers that deserve a better work environment. The people (online, budtenders/ cashiers, inventory, night audit, security, merch) there are so wonderful and valuable too bad all of upper management treats the workers as disposable. read more

Despite a recent review, this is a recreational dispensary and not a medical one. (I work in a medical one). Great prices and selection here, the place was well organized and all the staff was knowledgeable and friendly. The only thing that kept it from being 5 stars is the music inside is WAY TOO LOUD. Before you start replying by calling me names like boomer or old, I am also hearing disabled and even with hearing aids, communicating in here was nearly impossible. It didn't help that the Customer service people I was working with was very soft spoken. This did cause a minor problem with my wife's order. We asked specifically for 510 cartridges and went with the CSR's recommendation. They turned out to be good products at a great price, but I don't like disposables because of the environmental waste. In the end, I mentioned the pricing and quality has excellent. The frosting on the cake was first time visitors got a free 1/8th of flower if they spent $25. It was an 1/8th of their choosing, I was very pleased with it. Might wife and I easily spent that much, so we came home with 2 extra flower packages that were very good! This same flower in an Ohio dispensary would have cost anywhere from $30 to $50 in an Ohio dispensary! read more

Selection was fabulous! Staff is very friendly and helpful! They do special that are great for me and very affordable!

URB is a medical/recreational cannabis dispensary located off exit 11 in Monroe off I-75. read more

URB Cannabis Dispensary Monroe - Cannabis Dispensaries Near Me - Monroe, Michigan

Ordered ahead online and found everything to be decent on there. Their selection of carts wasn't very good but they had a deal 4 for 35 or something so I grabbed some. Their selection problem arose when I got there I had to wait in line for like ten minutes for my pick up order because they were tending bud to someone in front of me. Plus the lady looked irritated to even be there. Hopefully it will be a better experience if I come back. read more

Great customer service and great deals. The bud tenders are very knowledgeable of everything in store and give great recommendations.

One of my favorites! Everyone is so nice and always so helpful. URB definitely has the best deals around! This is the first place I always recommend to someone and always the first place I stop. Be ready to wait in line because it's always sooo busy! read more

URB Cannabis Dispensary Monroe - Cannabis Dispensaries Near Me - Monroe, Michigan

People come from all over. With that being said they waited until arrival to let us know what was ordered was out and they tried to upsell us on something else. Be prepared to waist your time. read more

What great and friendly people! Lovely experience! Great choices and easy to find! We loved it

Loved this place at first. Don't buy the deli flower, dry as a popcorn fart. Ordering online is hard because, who they hired to update their site, is an idiot. Don't always have the product online as in the store. On top of that, they has no solution last time. The free pre rolls were great at first, now I'm pretty sure the free pre rolls you get were crap they found on the floor. Some budtenders are friendly, others don't care. The thing that made me mad the most, I pre ordered my stuff to get in and get out.... it took an hour. Whoever is running the store in New Buffalo is doing a piss ass job, because it isn't getting better... it's getting worse. Oh well another store in New Buffalo opens on the 4th of April. read more

Low quality Flower at this store. The moonrocks I got from urb's are not as strong as the regular flower I can get right up the street.

STAY AWAW from this establishment!!! There was no soap or trash cans for the first 3 days of start up. Employees throw their used tampons on the bathroom floor. Illegal bulk deals. Mass hiring and firing of staff. When the shit hits the fan, you do NOT want to be tied to this establishment! Trap house dealers with a business license. read more

URB Cannabis Dispensary Monroe - Paper towels for toilet paper and NO WATER or TRASH CAN!! - Cannabis Dispensaries Near Me - Monroe, Michigan

I have been driving to URB from Ohio for the last year. The budtenders are usually friendly and go the extra mile to make sure you walk away a happy customer. Today was no different. I placed my orders online, and when I arrived, the receptionist was already in a confrontation with the customer ahead of me. After she argued and told the customer she was wrong, she then went on to check my husband and I in. She was rude from beginning to end. She demanded my husband's student ID (he wasn't even making a purchase), he then provided it, and she yanked it out of his hand. She scanned my license in and then told me she couldn't scan my medical card because it showed the last years date (the QR code they scan is the same every year btw). I said to forget it, I would just complete my purchase without it. We completed our purchase with no further issues. As we were exiting, we were confronted by an overweight, balding middle-aged man who yelled that he wanted to explain the rules. We told him we didn't have time, and it wasn't about the rules, but rather the clerk's tone and attitude. He then chased after us out of the store, yelling threatening comments. Terrible management, terrible intake, but my budtender Jordan was fabulous. read more

A beautiful facility. Lots of stuff to Choose from. Michelle helped us at the door and was full of life. Now we pray before we go in hoping she is working. read more

Black Friday was a mess they had a buy a ounce get up to 3 eights for free and the bud tender (Bri ) can't count or wasn't aware of the deal and shorted me on my eights so I went back to confront them and I had to wait 2 hours for them to review the cameras and the manager said he'd fix it and give me something to compensate my time (because I drive from Ohio) and all I got was the amount of eights I was suppose to have the first time. So I go back again to talk to the manager and I'm left at the front for 30 minutes and somebody finally comes out and all I got for waiting that long was a free 8th and a lighter ps the line on Black Friday was to the back of the building and had to park in a hotel parking lot just to get in line and the line was a hour wait. read more

great deals for first timers. spend $25 get 3 free prerolls. jonny b was super informative in letting me know that out of state cards get you 10% discount! read more

Love the products and they have some awesome deals. Customer service is A1. I would definitely recommend to friends and family.

excellent new dispensary with great selection and a line that moves quickly on weekdays. our budtender, margarita, helped us find everything we wanted. read more

Usually go to dispensaries in LA but this is my first time in Michigan. Great service, great bud tenders, and AMAZING PRICES! Will be coming back again read more

I purchased 2 oz. of a product and returned home to find I was given $40 in shake instead of bud. I called an the manager told me they'd replace the product on my next visit. On my next visit I was told that manager no longer worked there and they wouldn't honor his agreement. read more

I stopped in Urb yesterday. Despite being busy it wasn't a big problem making a selection, and checking out. As a new customer I was offered a free gift, and while the product I bought seemed to be exactly what I wanted...the freebies (three pre-rolls) were not great at all. If your freebie isn't showcasing something worth coming back for...what is the point? While the dispensary is adequate, I personally think there are better dispensaries close by. read more

I wish I could leave no star, this experience was so haunting. The person advising me with medium length blonde hair (I wish I had gotten her name, I left as quickly as I came) was smacking gum in my face and all in my personal space. From the start it was so unpleasant I couldn't even focus on what she was telling me. The bud looked okay. She seemed to be upset when I asked her to show me one of the options (maybe because she had to walk back and forth, but to be fair I came ready with what I wanted to see so I didn't waste her time). I dunno. Go to Green Labs further down the highway. Or King of Budz across the street. very chill. read more

Stay away from this shop. The consultant was stoned AF. Put the wrong items in my bag and I found this out when I got home. I live in Columbus OH btw. read more

This place was busy. They were very helpful once I got inside. Jordan helped me with my order and had made some helpful suggestions. She also helped me with the specials they had that day. I will definitely be coming back. Their specials are great and the quality is second to none. read more

This was my first time at URB (or any Michigan dispensary for that matter). Raquell (?) was very helpful and patient with me and gave me good advice even though they appeared very busy. I went on a Tuesday thinking it might be a slow day. I am not sure URB ever has a slow day! Even so, all of the URB employees were very accommodating. My wait to get in and receive my order wasn't bad at all. I think I was in and out in about 30 minutes. The price of some of the edibles I bought was slightly higher at the cashier than the in-store posted price, but a couple of dollars didn't make a difference to me. The specials are some really good deals, and the new customer free gift was majorly appreciated. I can see why they have a problem keeping some items in stock. Weekends must be really busy. Overall, it was a great experience, and I will be back! read more

The second time I've grabbed from the "za-za tier", and had 4 seeds in the 1st eighth. Messed up my order on a bogo deal. Then didn't honor how they originally said they would make it right. Definitely won't be back. Only dispensary in Monroe, that I had ANY problems with! read more

The lady was real rude was the worst dispensary I have ever been to was there first thing in the morning and all they had was garbage stuff left all the good stuff was sold out read more

Such a vibe up here, everyone is so friendly, would definitely recommend to anyone and everyone

stopped in there for some stuff for my pets and myself. Iam retired from the military and have a few aches and pains. really super helpful folks never tried to sell me anything I did not need or want. I recommend if you are a veteran and have some old injuries.that cause you some problems check it out. read more

usually I have nothing but good things to say . Dana is amazing as well as most the other workers . but whoever answered my phone call was very rude . didn't greet me . sounded rude and like she didn't enjoy her job . instead of simply answering my questions she tried directing me to the online website, if someone calls and asks a question maybe they don't have access to the website at the moment . idk seemed rude to me and gave me a bad taste in my mouth . read more