I was very disappointed with the birthday arrangement for my daughter. Although I didn't specify…read morethe type of flowers I did specify pinks and purples - something that looked like spring. Instead the arrangement was nearly all yellow and orange - mostly lilies (which I hate; in fairness I didn't tell them that). The purple accent flowers were dark purple so between them and the orange to me the arrangement screamed fall and maybe even Halloween. On the plus side, the flowers were very fresh.

O'Rourke and Birch did the flowers for my mother in laws memorial service thru Prospect Memorial…read moreFuneral Home and they were BEAUTIFUL!! The arrangements were full and fresh. We had a specific request for the urn wreath and they did a wonderful job creating our vision. Highly Recommend!!

I ordered a $200 arrangement of purple Hydrangeas, and purple tulips. That is not what arrived at…read morethe funeral home. Many of the names on the card had been misspelled, even though they had each been spelled over the phone. I am devastated that this wasn't done correctly when our order represented so many of our family for our loved one's funeral.

I was referred to this site by a coworker. I was pleasantly surprised that the site was very easy…read moreto navigate. The variety of product options was appropriate and made the selection process that much easier. The vendor is LOCAL. The delivery was perfect, on time and per my request. I will use FFTF.org from now on. THANK YOU for making the selection and purchase experience easy.

I called from out of state to order an arrangement for my sister-in-law's birthday, and after…read morereading the reviews, I selected Plumb Farm Florist. I asked for a bright and cheery array of multi-colored flowers. My sister-in-law was touched and texted me a photo of this arrangement which was beautiful! Thank you so much for doing such a beautiful job and putting a smile on my sister-in-law's face! Thank you for a job well done! Very appreciative of your gorgeous work!

Even though it was Labor Day weekend, Dave called me back to let me know they would be able to help…read moreme out with flowers for my mother's funeral. I needed the flowers for Wednesday evening and went in Tuesday morning. After talking to Tom, I knew I had come to the right place. The arrangement for the casket captured everything I had asked for - beautiful, vibrant, and colorful - just like my Mom. They also had some of the biggest chrysanthemums I had ever seen - and I selected two beautiful plants - one from the grandchildren and one from the great-grandchildren. I could not have been more pleased. Thank you again Tom and Dave.

My sister-in-law was discharged from Waterbury Hospital to Prospect post surgery after a week long…read morestay. I sent her an arrangement and chocolates when she came home on February 18, 2023, and I was sending fom out of town in Boston. Margot's did a beautiful job, and my sister-in-law absolutely loved the arrangement. The hydrangeas were so fresh and both my brother and sister-in-law raved about the arrangement and the beautiful fresh flowers, at a time of year when it is not easy to get hydrangeas. Thank you so much for a wonderful job and puttine a smile on her face! I will come back again on other occasions!

Terrible service and nasty customer interaction. My experience was very bad related to the…read moredelivery and worst related to seeking resolution with " the owner"

Thank you so much, this Is an amazing shop I got my flowers delivered In no time just on the time I…read moreasked for and they are so nice I will always come here now this place Is a life saver they do funerals weddings birthdays random you name Is you need flowers they got you I can't wait to go back

From the owner: A Secret Garden proudly serves Waterbury and surrounding areas. We are your local family florist,…read moreand are committed to offering only the finest floral arragnements and gifts backed by friendly prompt service. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let A Secret Garden be your first choice for flowers.

I used All Occasions Florist for my wedding flowers. Esther was so nice and easy to work with! I…read moreshowed her my Pinterest inspiration board and she truly brought it to life. Loved everything! Her prices are great too! I was quoted double for the same exact flowers at another shop. My coworker recommended Esther, who happens to be his sister in law, and I am so glad he did!

From the owner: Flowers for all occasions... Weddings, holidays, funerals, proms. Free Delivery on your orders in…read moretown.

I'm in business myself, and when and if a customer has an issue, it should be aggressively…read moreaddressed and resolved. That's how you get repeat business, that's how you get good word-of-mouth, that's how you stay in business. However, this florist is atrocious. I had scheduled flowers to be delivered in Cheshire, Connecticut, three days before Valentine's Day. They were never delivered. There was no phone call. There was no email. There was nothing. I called the day after Valentine's Day because I was notified that they had never been delivered. I was met with a loud, aggressive woman who was just nasty. I don't know what other word to use. It was almost as if everything was my fault, and I don't even know what I did. She said to send her an email with a confirmation, which, again, I don't know why she didn't have it, but I did. I then followed up with another email a few days later, but there was no response regarding the hundred dollars I spent. I don't care, I'm not chasing it down, lesson learned, and I don't understand how a person operates a business in this manner, and I don't know how a person like this stays in business.

HORRIBLE. I ordered an expensive premium floral arrangement for a funeral thru Teleflora and was…read moreshocked to see what was sent. I notified Teleflora as well of my dissatisfaction. They obviously must not care about the quality of the local florists they use to fill orders. Shameful. Spend your money elsewhere. Support a local business that actually takes pride in their work.

Prices and attitudes there are way in outer space. Purchased an Easter basket arrangement for a…read moresick friend, couldn't have been worth more than 20, $30 and got popped for $100 because I let them put it together for me in the back. Greed factor is off the chain. Requested some consideration because as a loyal customer I picked up quite a few items and was told I already caught the Easter sale. Massive fail for these fools, do yourself a favor and shop somewhere else where your hard-earned money is better appreciated...

Worked with Heather to get flowers for my wedding in September. I was able to meet with her and…read morediscuss ideas that I wanted. She stayed true to what I wanted and also added her own spin on them. We were so happy with how they came out and with the price! Would absolutely work with them again!