Thomas Elrod leads High Performance Real Estate Advisors with professionalism and focus in…read moreHuntersville. His team is respected for their results-driven strategies and steady communication. Clients value the team's approachable style and commitment to success. With Thomas's leadership, every step of the process feels clear and well-supported.

For most of the 3 1/2 months that my home was listed, I felt like more concern was shown for the…read morepotential buyer, than for me. Just an example, 2 different inspections came up with bogus problems to get a price reduction. At additional cost to me, I hired my own inspectors to verify previous inspections were not legitimate. After losing earnest money from 1st potential buyer, and home was eventually sold I was told by agent, not to bother him again! .Case is going to court concerning earnest money and was told the agency could not help me, even though I was under contract at that time.

Interviewed other realtors before going with Kyle. We were impressed with his knowledge of real…read moreestate and his honesty. We followed all of his recommendations and as a result, the first day our house was listed we had an offering on the house. We trusted Kyle with the selling of our house and that was the best decision that we could have made. We are now using him to help us buy a house.

Just had the BEST experience working with Kyle. He brings it "all to the table" -- knowledge,…read moreexcellent communication AND negotiating skills. It is so pleasant to work with someone who loves what they do as well as 100% dedicated to looking after his clients. I always felt he was 100% available during the entire process. Once a deal was struck, Natalia Silva took over the closing process and it ran just as smooth. Easiest real estate process I have ever encountered. Great Team ! ! !

April Crigger-Hudson is a gem! She is very responsive. If she does not know the answer to something…read moreright when you ask, she works quickly to get you the information you need. BTW there is not a lot you could ask that she would not know the answer to. When hiccups arise with sellers or buyers she finds a solution without causing delays. When we had a list of homes we wanted to go look at, she had no problem getting them scheduled same day. In fact the day that we found the house we purchased, we looked at 8 houses in one day. April was a champ and stuck it out with us all day!!! Buying a home can be overwhelming especially when you keep getting out bid, but April made this as smooth as possible. I would not want to buy or sell a home with any other agent. If you are looking to buy or sell a home give April a call. You will be so happy that you did. April feels like family to us at this point. We love you April and cannot wait to celebrate with you and the rest of our friends and family!!!

Edwin at 5 Points Realty was recommended to me by a friend and I couldn't be happier that she…read morerecommended me to Edwin. In 2012 Edwin helped me as a buyer to find my perfect first house. Most people would describe house hunting as overwhelming, but when you have an agent like Edwin it makes it a million times better. Edwin went over and beyond what I would expect from an agent and was completely honest with me through the entire process and spent countless hours helping me find the perfect place. You could really tell he cared about my wants/needs and not about making money on the sale! Six years after living in my house, my employer decided to move me out of the state and Edwin came back and made my house sale happen in literally a couple of hours. Edwin acting as a selling agent was just as honest and helpful as when he was my buying agent. I'm not sure there are many other agents in Charlotte that will dedicate as much time and passion into helping you through your real estate needs as Edwin or anyone at 5 points will!! TLDR - Edwin and 5 Points Realty is literally the best real estate agent; I will probably fly him to the next place I live to help be buy or sell.

We have bought and sold 6 homes. Rob Cassam is by far the most professional, knowledgeable,…read morehelpful, patient realtors we have ever worked with. He navigated us through the complicated details of building a new home and made suggestions that saved us headaches and money. He seemed to know as much about constructing a house as the contractor. We were so impressed with his work ethic we asked him to represent us in selling our existing home. We originally thought that since the market was so good for sales we could do it ourselves. That would have been a BIG mistake. Even with a quick sale he saved us from unscrupulous realtors and wacko inspectors. He absolutely knows how to buy and sell homes. We felt "in good hands" through both ordeals. You are making a BIG mistake if you don't use him! Marilyn and Tom Bowker

Rob Cassam is one of the best real estate agents we have ever worked with! He was on top of every…read morelittle detail when we were looking for a home here in NC/SC. He knew we were challenged with looking at homes because we resided in NJ. We looked at resell homes and he never pushed us and always educated us throughout the process. He worked with our schedule whenever we would travel down to NC/SC and was always available via text, email, calls, or in person! We finally decided on a new build and Rob helped us through negotiations on the home and the entire inspection process findings! It is very apparent that Rob has been doing this for quite some time as he is timely organized with every detail from you looking at homes to closing on your new home! If Rob could not be available at any point of the process he made sure to always have someone help us that was educated as well! Rob still continues to follow up with us - as we never know when we might need his expertise again! If we do, we will definitely be back! This is a lifelong network connection, so happy we chose Rob!

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

Where do I even begin. Jordan ruined the whole process of creating our dream home. For starters,…read moreJordan overpromises and never delivers and he is unresponsive. All of our frustrations can circle back to those issues. As a business owner that is a nail in your coffin. He shouldn't be running his business. So for some specifics - Our project manager is a female and he would never reply to her until my husband followed up with him. He then started responding to her and I who were leading this renovation but always had an excuse and it was never his fault. His contract stated that install would be October 11th, fat chance, we were not even close. I forced his hand to get some things in the week of Christmas bc we had to move in, but still we don't have our master vanities done among other things. I made it clear we were having a Christmas party the Wednesday before and we had to cancel it and uninvite everyone because he didn't deliver. In the contract, he indicates he is 20-25 weeks out, and "lucky us", we get to slip in early bc another job cancelled. We are now almost at 27 weeks from when I signed that contract and he still has excuses why things aren't finished. So enough with over promising and under delivering. Upon install, it was never him, he was off working other jobs and he put two staff members on, he never quality control checked their work. As soon as I gave him the bulk of his money he peaced out. He NEVER comes to our house even after I have repeatedly for a month requested an in person meeting. How do you promise your work and then never show up even after I am pointing out clear errors? Paint colors have been off, stains incorrect. No bumpers on our cabinet drawers have ever been put on. For a very nice house, and the kitchen being a focal area, I am gutted we choose him, because his work dims down everything else. I showed him what I wanted for a hood and for a vanity very clearly with a picture from pintrest. He clearly stated he can 100% do it. Not a chance. We are going to have to get a brass guy separate from him to fix his work because after two tries on making our hood the way we want, he is still soo incredibly far off. Who knows what the vanity will look like because we still don't have it installed. He keeps blaming the metal people, but never speaks to the fact that he didn't get the cabinets to said metal people until after Christmas which was after when it was meant to be installed. I am still waiting for him to show up to my house in person. After refusing for weeks, he gave us a date this week and now saying he can't make that work. Both my husband and I work and have kids and are attempting to be flexible for him to no avail. If I could give him any grace it would be the fact that our world has serious supply chain issues and he wasn't our only sub to miss the mark. The difference is transparency, communication, willingness to own up to ones mistakes, delays and errors. Supply chain was never his issue, it was overpromising and not communicating. I would NEVER recommend anyone using Cabinets Trim and More. My father was a developer, I have an understanding of how this business works and between my husband an I, we have built and renovated 5 houses and he is the worst subcontractor we have ever used!

Jordan and his team did an amazing job remodeling our kitchen at our home on Lake Norman. They went…read moreabove and beyond to make sure my wife and I were completely satisfied with everything from start to finish. I would highly recommend them to anyone looking for a stunning new set of kitchen cabinets or vanities etc. We have used them numerous times and have always been overly happy with the work they do for us. We will continue to use them on all of our upcoming projects and will definitely continue to recommend them to everyone when they ask who built our cabinetry.

Doug has been managing my two rental properties in Charlotte for several years now. He's always…read morebeen very professional, organized, and responsive. I live out of state and his service has been invaluable. I'd definitely recommend him to others.