I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.

i love this store for my bike needs! very nice and generally warm staff! they get the job done and…read morefor reasonable prices anyone can afford. the front sales department are spectacular. they always ask can they open the front door in order to get your bike outdoors. no bad attitudes there. and freindly services. and genuine. sincerely,deverick rooks

I brought my beater bike to On Your Left for a long-overdue tune-up, and couldn't be happier with…read morethis little shop. The open hours are limited, but I was able to easily set up alternate times to come in for both the drop-off/initial consult and the pick-up. Prices are very fair, and your options are explained in order of importance/cost-effectiveness, which is super helpful. For example, I was advised to replace my brake pads and broken axle, but hold out on replacing my worn chain and cartridge until spring/summer since the chain will rust over the winter and it wasn't yet in such bad shape that it was a danger.

I came across On Your Left Bikes while looking online for ideas about where to buy a used bike in…read moreAnn Arbor. I was looking for a fairly budget option, a bike I can feel comfortable locking up outside in Ann Arbor and Detroit and that I wouldn't be devastated to have stolen (although I'm not inviting that...!). I swung by the ReUse Center hoping to get lucky, but lucky I was not. I checked Craigslist but the thought of setting up multiple appointments to check out random bikes, most or all of which I would probably decide against, sounded like more work than I was willing to put in. This is where On Your Left came in. I came across an online mention of On Your Left that noted the limited hours but praised the owner for his knowledge and fairness; it also said he carries more used bikes than apparent in photos currently online. I decided to investigate. Initially I drove past; the signage for the On Your Left part of the business should be larger/clearer so people know they're in the right place. I was hesitant to enter the store simply because it did not look like a bike shop on the outside. However, I was on a mission and was undeterred. It turns out that, although the shop is small, there are indeed refurbished bikes inside. I think there were around a dozen on the day I was there. They ranged in price from approximately $150 and up, and included a variety of models, men's and women's both. If I remember correctly, there was even a child's bike available. I saw a bike that looked close to what I was looking for (a women's mountain bike with a size medium frame) and asked Luciana, one of the co-owners of the shop, if I could take it for a test ride. She got the bike out for me and told me to take it for as many spins around the block as I wanted. I did take it out for 3 brief rides, making adjustments to the seat height, checking out the gears and brakes, and taking some time to think about it. She was completely patient with me and did not try to persuade me but instead let me spend time with the bike and decide on my own. I really appreciated that since salespeople who pester customers to make a purchase will drive me away from a business every time. I did end up purchasing the bike, an entry-level Raleigh model with Shimano components in perfect working order for $160 + tax. I was fine with the price given that the bike has been refurbished wonderfully and there was nothing I had to do to get it into working order. I left feeling really happy and excited about my new used bike! Luciana was wonderful, taking time to check the air in the tires, adding more so it was in the correct pressure range, and giving me a few tips. She also said I should feel free to stop by when I need the tires pumped up. If I need repairs on this bike or on my higher-end bike (that, alas, resides in a locked building apart from where I currently live), I will definitely return to On Your Left for those services. There was no condescending attitude here and no pressure to buy anything. Nothing but wonderful, personal service from business owners trying to make a go of doing the things they love, adding something unique to Ann Arbor (not easy to do!) in an out of the way location that is definitely worth seeking out. I wish them all the best in their endeavor.

Fucker tried to rob me of my $50 deposit AND upcharge me on a routine tune-up. Do NOT shop here,…read morethe staff is extremely shady and rude. Take your business eleswhere

This place is the absolute worst - avoid at all costs. Every time I've gotten service from here I'm…read morepretty sure I was grossly overcharged, and furthermore there has always been at least one new thing that was slightly wrong with my bike afterwards (which the shop had the gall to charge me again for the new repair). I also once came in well before closing time to pick up my "repaired" bike and was refused to be helped by the older man working there because he was too busy "closing up shop." The only reason why I come here is because I don't have a car and this is the only bike shop within walking distance from my house when I have a flat. If you are able to get to Sic Transit Cycles, go there instead for literally any type of service. This bike shop is a prime example of why geographic monopoly power is bad for consumer welfare.

Paid to have tire repaired on NIU scooter. Put wheel on backwards! Took back. Now, 5 mos later…read morethey refuse to call back, repair and return my grandson's scooter!! They tell ppl to call them but they do not answer & mailbox is full. Store not open during posted biz hrs. Can't recall this?? Impossible---Check ur texts & biz records IF u keep them!!

Really friendly and quick service. They were awesome and knew exactly what was going on with my…read moremoped.

I had been looking to get my bike fit for quite awhile when I came across FitMi! Jess is amazing…read more She had a well stocked location to make sure everything is just right. I have a pretty bad knee injury that's was causing me pain on the bike and pain in life for a long time. I use Garmin Vector pedals so I can see the power differences between each leg. I was displaced by 3% or more regularly when riding and after my fit it was almost perfectly even. The ride was great as well. No pain anywhere. Jess is awesome and I sincerely appreciate her awesome skillset!!

I did not use the service but we did checkout the space, setup and picked her brain about what…read morewould be a good starter bike for each of us. Jessi is very knowledgeable and can fit anyone from beginner to advanced cyclist. Go see her, have a chat. She can help you with anything related to cycling. Beautiful space too. Plenty of parking. Highly recommended.

Bought 2 ebikes from them. Great service and loving my ebike. They were easy to work with. tested…read morethe bike and then got a couple

We traded up my son's bike for a new one. We got a great price for the old bike. We also got a…read moretrailer for my bike so my toddler can join in for bike rides. The manager took his time teaching me how to attach the trailer. They had my son try out several different bikes outside. The customer service is excellent.

We found this place after my wife was needing a road bike for a triathlon. People were very…read morehelpful, educated us on the bikes, love this place. Only drawback is they are only open 3 nights a week. Bought my son's birthday present there. He was soooo happy!

Such a nice fresh of breath air in downtown Toledo. The staff is best in town and you can either…read morelearn to fix it and gain knowledge and satisfaction, or you can have Eric and the staff fix if for you. The best place to take your bike in Toledo. I've both bought a bike from there and I have worked on mine, and it's gone perfectly every time