Tim was so helpful and did a great job in building a computer for me, my boyfriend, and his…read moreroommate! We love all of our computers and appreciate how great the service that he provided was.

I used to go to Dork's when I was active as a consultant for a number of local clients when I…read moreneeded a component or had a technical issue requiring additional assistance. A client needed a server at one time so I decided to have Tim build it for a variety of reasons. Two requirements included a DVD RW drive for making back ups, and two hard drives configured for RAID 1. Overall the server was well put together, but a couple of issues arose. First, the optical drive was defective (it wouldn't write), so I requested a replacement that I installed. Tim, for some reason, was not at all pleased about this, even though I had relieved him of the chore of swapping it out. His remarks would violate the rules pertaining to this review. Secondly, he had not properly configured the RAID 1 drives. They showed up as C and D drives instead of a single C drive. When I attempted to explain this he became argumentative, making it clear he would not accept that anything was incorrect. I reinstalled the OS myself, following instructions from Microsoft, and succeeded in completing the task correctly. As a result of this less than satisfactory experience I haven't returned. Tim has clearly managed quite well without my business, but I know I'm not the only former customer who's moved on to other vendors. I offer this as sincere constructive criticism, and leave it up to Tim to accept it or not...

A huge shout out to Trevor for his PHENOMENAL customer centered service today. He was just patient…read moreand when was unsure of an answer, rather than stumble or make something up, he went and found the answer! This level of service should be a role model for others. Trevor was kind, patient and outstanding representative for Best Buy!!!

I went here on Black Friday and back again on Saturday to make a large purchase. The Black Friday…read moredeals this year were great. The staff at this location were attentive and patient. Usually on a busy holiday weekend you have to wait in line to check out. They got me right up to register and I checked out and left. Probably my most stress free trip to Best Buy.

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

We came in today to check if an iPhone was unlocked and although the employee wasn't able to tell…read moreus. He still was very helpful with other things and walked us through settings to configure the phone. I will come here first if I event need anything. The employee couldn't have been nicer to us.

Great experience with Tech Hospital.. my mom, stepdad, and more of the fam, have altogether bought…read more7 refurbished computers from them, so far... We've been to several of the locations, the Atlantic Beach store is our favorite location! Collin and Sabrina are the ones to see! Our favorite! Very knowledgeable, friendly, professional and make the experience a very pleasant one! We love the Apple Premium Refurbished computers, like brand new, and never had a problem with any of them! I will pass all the other stores, just to come see Collin and Sabrina! I highly recommend them! Great service by far! Great prices too!

From the owner: Expert Service with a Friendly Local Touch
! At Tech…read moreHospital, we’re proud to be your neighborhood go-to for fast, reliable repairs on smartphones, tablets, laptops, gaming consoles, and much more! Our friendly, highly-trained team provide: *Apple Certified Repairs* Trust your devices to our expert, certified technicians. *Buy & Sell Pre-Loved Devices* Great devices at unbeatable prices, fully warrantied and ready to go. *Trade-In, Trade-Up* Easily trade your old device for something newer and better or leave with cash in hand. *Device Financing* Flexible plans that make tech upgrades affordable and easy! *Home Services* Tech expertise at your home! Why lug all your tech to our store when we can come to you! *Accessories* From stylish headphones to reliable cables & chargers, we've got you covered at friendly prices. *Damage Protection Plans* Comprehensive coverage that gives you peace of mind knowing your tech is protected. We also provide personalized tech support for local businesses and residents, ensuring your technology runs smoothly every day. Our dedicated team uses only high-quality parts, backed by exceptional customer care. At Tech Hospital, we're here not just to fix your tech, but to ensure you leave with a smile. Much More Than A Repair Store!

I need to give a huge shout-out to the Apple Store in St. John's town center. I visited because I…read moreneeded to transfer a phone from one family member to another (following a death in the family.) I didn't have any of the deceased person's details for log-in, etc, but that person was on my account. Verizon was of very little help in transferring the phone over to the new owner & suggested I go to the Apple Store. So glad I did! All the Apple Store required was for me to go to a Verizon location (also in town center) and bring them proof that I was the owner of the physical phone and they would remove the Apple ID currently using the phone. While it was a little monotonous & time-consuming - it all worked out. The staff at Apple were so kind, courteous, helpful, knowledgeable, informative, and above all else..... PATIENT! I'm most grateful for that.... Because I'm not very good with technology and haven't be able to explain it in layman's terms to the new user, as well.

What a rollercoaster of "no information" regarding a simple battery replacement…read more I had an appointment a 6:50 pm on August 20 for a battery replacement on a phone, and was told, I would need to leave it overnight for what I'm told a 40 min repair because their queue is backed up. I declined to leave it, and was told, the part would be held for 5 days. I called Apple Support today, August 21 to schedule an appointment, and was told by a Dennis from the store, to schedule it early in the day so that it can be done same day. I was transferred back again to make the schedule, and after being scheduled, I asked to be transferred back to Dennis to confirm. Now this is where it gets ridiculous. I did what I was asked by Dennis - scheduled a time early in the day this weekend, and when I was transferred back to him to follow-up with him, he then tells me that now there is no guarantee because its dependent on the part being in stock (which he didn't specify - but understandable). I told him the rep I spoke to in person last night would hold my part for 5 days, and when he tried to look it up, he said there's no record of that. We'll see what happens this weekend when I come in for my appointment, but being told multiple things and not being able to confirm a part is in stock for my appointment is ridiculous. This would be my second time coming in, and if I'm told the part isn't there and have to come back a third time, there's issues with their customer service and process and protocols.

Timely and reasonably priced repairs on my Dell laptop, got my old back up laptop working again…read morefine.

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!