1. UrgentVet - Pottstown

    1. UrgentVet - Pottstown

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    Pottstown, PA

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    UrgentVet - Pottstown

    3.7 (7 reviews)
    Closed 3:00 pm - 11:00 PM
    Updated a few days ago

    Services - UrgentVet - Pottstown

    Pet physical or wellness exam

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    7 months ago

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    6 months ago

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    Pottsgrove Animal Hospital

    Pottsgrove Animal Hospital

    (27 reviews)

    I don't like doing this but I see many people had the same experience with staff at the front desk…read more Earlier this year our hamster was brought in and we had the choice to try surgery or not- with no guarantees, of course. She did end up passing a week later. Staff and the doctor were nice UNTIL I needed them to be compassionate the most. Staff had told me the soonest they could get my hamster in when she was being extremely lethargic following surgery and stopped moving. They told me she would be okay to wait. The day that she passed I called, worried, because of a noise she was making while I was holding her. The receptionist was very rude to me. I was holding my hamster for her last breaths and got a snappy response from the person I talked to when asking if what I saw happening was an emergency and if I should get her somewhere before her scheduled appointment. Not okay at all. I'm sorry to all of the others I see had this kind of experience. It's really messed up.

    Just a HORRIBLE EXPERIENCE it was not the first either. Had a Husky with stomach issues, that man…read moredid not help her in any way. She wasn't eating and her stomach made horrible noises. He got tired of it and had the nerve to tell me there was nothing more he would do for her, not to bring her back. 13 years later, was in a bind with my cat, he was very sick with mouth disease, had a lump on his gum and in his throat. He had severe pain with arthritis in his paw. Took him there to end his suffering and couldn't get in with my vet. The entire time 2 dogs were fighting, barking and being screamed at to "shut up" while my poor cat was terrified and dying not being able to go in peace. He was not even there the day I was promised to pick him up and the receptionist was extremely rude when I questioned about it. If you love your pets don't go there.

    The Affordable Spay Neuter Clinic and Pet Care - He always makes his point.

    The Affordable Spay Neuter Clinic and Pet Care

    (26 reviews)

    I had my cat spayed here. A friend recommended after her skunk had surgery here as well. In person,…read morethe receptionist was friendly, helpful and accommodating. The vet tech that came out to get my cat was also very friendly and knowledgeable. I was charged a $15 fee because my cat was in heat at the time of her spay, which I think is reasonable. They let me know that when they called to tell me my cat made it out of surgery. The incision was small and appears to have healed well. So I believe the doctor did a very good job. I also opted to have her nails cut while she was under anesthesia. They did a very good job with that too. They do send your pet home the same day. Just be sure to keep an eye on your animal when you get home. She was pretty much fully over the anesthesia upon leaving, and we were told to give her additional pain medicine that we purchased at 8pm. That pain medicine made her so tired that she fell asleep with her head in her water bowl. Luckily, she was wearing a cone and didn't inhale any water. I do not think this is the fault of the clinic at all. But I just want to warn to keep an eye out after you get home, especially if giving additional pain medicine.

    I just had my 2.5 year old rottie spayed at the clinic. From the first call I made, to the…read morereschedule we had to do because she went into heat, and the actual procedure, everything has been amazing! I had extra concerns because of her age (thanks Covid) but she's healing up way quicker than I thought she would. I think her scar is less than a human would get during surgery too. I can't recommend them enough for the amazing work that they do.

    Gilbertsville Veterinary Hospital - Dr. Hanlon, Diane & Mary Grace. Celebrating the Bond Between You and Your Pet...

    Gilbertsville Veterinary Hospital

    (30 reviews)

    This place really is 'as good as it gets'! They are friendly, accommodating, reasonably priced, and…read moredid I say accommodating? They always fit me in, even if it's an emergency, and are willing to have phone consultations if an appointment isn't needed. To top it off, you can tell that everyone truly loves the animals they work with. I couldn't ask for a better place to treat my pooch.

    I am beyond disappointed with Gilbertsville Veterinary Hospital and will never return…read more What they did to me is a literal bait and switch -- and I have the proof in writing. They texted me saying they couldn't refill my cats' Chewy prescription food because my cat was overdue for an exam, and that I simply needed to schedule a wellness visit. Nowhere did they indicate they no longer fill digital prescriptions for outside pharmacies. Their exact text: "Good morning! We received your request from Chewy for Leo's urinary diet, however we have to decline it due to Leo being overdue for his exam. There has to be a doctor-client-patient-relationship established within a year to be able to approve this. We would be happy to schedule a wellness visit with you! Please give us a call with any questions and to schedule. Thank you, have a good day!" So, I complied. I scheduled an appointment, spent over $300 for a routine checkup and a couple vaccines, and during the visit they even asked me directly if my cats were on prescription food. I confirmed they were. Yet at NO point did anyone disclose that they had stopped providing digital prescriptions to outside pharmacies like Chewy. Instead, I only found out afterward (once they had my money) when Chewy's second request was denied a week later and I was told I'd have to physically pick up a written script or use their in-house pharmacy. That's not miscommunication. That's deliberate, manipulative, and designed to back customers into a corner so they're forced to buy from the hospital's pharmacy. When I expressed my dissatisfaction in response to their email where they once again denied my digital prescription, the only response I got was a canned text saying my written prescriptions were ready for pickup. No apology. No acknowledgment. No accountability. On top of the dishonesty, the staff are cold and unhelpful. This is not just bad customer service, it's unethical business practices. It should be illegal. They took my money under false pretenses and withheld critical information that directly affected my ability to care for my pets. Pet owners deserve transparency, honesty, and compassion. You won't find that here.

    UrgentVet - Pottstown - vet - Updated September 2026

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