Its alright. People there Are ok business runs smoothly.Ull be taken care of no matter what problem…read moreyou may have.

I called them I talked to one representative but she transferred me to a different one and then I…read moregot transferred again and we were talking she told me let me see I need to verify some information it sounded like she was typing and all of the sudden she hang up on me I was on the phone 40 minutes they helped me halve way I'll call back tomorrow.

There was an agent at the kiosk for signing in. She asked about our business, asked for ID and…read moregave us a number. I asked how long the wait might be. She thought about 30-40 minutes. There is a number board at the front to show who is being helped. It didn't seem too bad. About 30 minutes later our number was called. The staff was helpful in getting my BIL what he needed. We were done in 5 minutes. Parking lot and street parking.

You need to establish a Social security office to track and solve Social Security issues and there…read morea many it took my assistance and my assistant branch manager with help from the cashier and SS national assistant and regional assistance to solve my issue and for many days no help from a Social security specialist.

Came in to a Monday/thursday meeting to gain some knowledge and information for possible programs…read moreand help. The man who hosted the class explained things well, Jennifer and the other gentleman at the reception area were polite and did their best to help get me what I was needed from edd

I went to pick up so papers for my dad and everything was quick. No lines or nothing. Easy access.read more

I don't know who will ever see this, but when permits and final-ing them can be a challenge, I have…read moreto give a big shout out to Israel Del Toro who has gone above and beyond. He and his staff were so helpful in resolving a permitting issue that was sort of stuck in the process. His sense of urgency, support through to the end, attention to detail and follow up were reflective of the best customer service I could have ever imagined. Israel is a gem in this city and I am grateful for his help in what would have been a very frustrating situation. It's the little things that add up and he made sure we made our deadline and avoided expiring permits that would have cost a significant amount to renew.

Lunch time. Break time. Vacation time. Friday off. Seems like everyone is always on a break. Be…read moreprepared to go in to see people just sit there and wait one hour to have someone hand you some paperwork. This city does not care about you or ur time. I would leave 0 stars

It was nice going to a library outside of LA. It was clean, friendly & most importantly I felt…read moresafe! I'm looking forward to reading sustainability & enjoying more books!

Great selection of books and very friendly staff!…read more Make sure to check the back towards your right after you walk in for a section on new non-fiction. For this location, they also have a return bin outside to drop off your books for return. There's also street parking available if the parking lot is full.

Kind, quick and efficient staff. They were able to provide my benefit printout quickly and without…read moretrauma. I'll never use the Montebello office again!

New location, clean and pretty straight forward if you make an appointment…read more You get a code and once you walk in at your appointment time, you just grab a seat and wait to be called by the TV prompt. There is someone in the front that can help you with your needs and questions. My visit there took a total of 15 minutes and I was done. Entrance is in the back not on main street.

Honestly, pretty freaking bleak. I absolutely love living in Pasadena, but the parking situation is…read morereally bonkers. I mean, I totally get being strict about overnight parking in the downtown/city center area. But the fact that my neighbors and I (in a neighborhood full of families and elderly people) can't park on the street outside our houses without getting a $52 ticket in the morning is totally wild. I called the parking office to purchase a permit over the summer and talked to a lady who could not be bothered to help me in any way, shape, or form. We finally got our permit (count 'em, one!) today--that's right, they'll only issue you one permit, so one of our two cars is permanently relegated to the street. My fiancé and I both work in careers that involve loading gear in and out of the house (him as a musician and me working in events) and we take turns on who gets access to the spot in our parking lot. The fact that we can't even pay for that option is *such* a bummer! Speaking of payment, it's like, $70 per year and you have to do a paper application + visit the parking office every September. Like, can you even?! I get that these fees (and like, the zillion parking tickets we paid in the interim) go toward stuff that make Pasadena really nice, but it'd also be really nice to make things a little easier for the people and families who live here. Definitely not looking forward to my standing yearly appointment at the Pasadena parking office!

Literally want to say this to them: FUCK YOU…read more The Pasadena citation office feels more focused on extracting money than serving the public. I stepped away for literally three minutes while I had overlapping paid parking sessions and still received a citation. I submitted clear evidence, and the appeal was denied anyway. The process felt rigid, dismissive, and disconnected from common sense. I no longer park in Pasadena because of this experience.

The case workers and others I've dealt with who work here are pretty decent, and genuinely seem to…read morewant to help. Props to all of them. I would rate this organization five stars, but will have to reduce it by two due to the antagonizing, enraging messages they play while you're waiting on hold.

I was very disappointed by the attitude of an older female staff member in the first-floor lobby…read morewho spoke Mandarin Chinese. She was extremely impatient, dismissive, and rude during the interaction. As taxpayers, we expect public service staff to treat people with basic respect and professionalism. I was honestly shocked by how poor the service attitude was. I hope management can seriously review this issue and improve staff training and supervision

I would give a negative star if it was available. Don't take your Christmas donations to this…read moreplace. Staff ( including deputies) cherry pick the donations and keep them instead of leaving them for the intended parties.

Pathetic... I was…read morecalling to report a burglary from a motor vehicle the took place in Eaton Canyon. First off, nobody even answers the phone at the station... Finally a female sheriff answered and basically talked over me and refused to even listen. The website doesn't allow police reports to be submitted for the particular crime I needed to report and LITERALLY says "Call the Altadena Sheriff Station." The tone this sheriff had was disrespectful and dismissive. It's shocking that someone who needs help from the police can get talked over and basically turned away. No wonder people are less and less likely to report petty crimes nowadays... Altadena Sheriff station couldn't give less of a shit.

Arcadia has a wonderful Police Department and crew. I used to live right next door to them many…read moreyears ago in Monrovia. They keep the gangs and trouble makers out of the city. I met their Police Chief a long time ago, but I am sure she is retired now. I do not know who their new Chief is now, but Arcadia has let me slide with fix it tickets in the past. Station is right by the Santa Anita Racetrack and San Teresita Hospital. But anyway, I like to Yelp Police stations I have had good or bad experiences with sometimes. Arcadia turns out to be another good one in my opinion.

We are residents of Arcadia, and one day, right in front of the Mercedes-Benz dealership across…read morefrom the park, our electric scooter was stolen. We are extremely grateful to Officer Ha for the way he handled the robbery case that day. He was very patient while taking our statement and took the time to answer all of our questions in detail. To our surprise, just as we walked home, Officer Ha called to tell us that he had found our stolen scooter and asked us to come and identify it! We were truly amazed and impressed. This experience completely changed our perception of how cases are handled we honestly didn't think the scooter would be recovered and reported the incident with only a "let's see" mindset. During the process, I called several times to ask for updates, and Officer Ha always responded patiently. On one occasion when my call didn't go through, he even called me back. This made me feel that he took my case very seriously. We are deeply thankful to have such a responsible and dedicated police officer in our community!